I was referred to Riley after closing on a commercial property. Business insurance is a must. I was…read moredreading the process because of my bad experience with insurance brokers in town. BUT I was shocked by how responsive and empathic Riley was. He clearly communicated his schedule, made himself available through text, answered when I called, and responded to every question and concern. He even listened to my business needs and created a custom commercial insurance plan...that was AFTER he spent the time to research my business thoroughly. He's a Santa Barbara native, born and raised, and it shows. He's proud of his work and cares about the businesses in our community. I often walk by his office and see him at his desk. He's like an old school, small town agency. And he actually shows up to work. I am waiting for the day California finally gets its act together and allows Farmers to write home insurance again, because I've decided I'm moving everything to Riley, back from AAA. His accessibility, honesty, friendliness, and pride in his work is worth any premium over AAA.

This guy is extremely fast on his response (same day, and at times within the hour I emailed him)!…read moreI was shocked that he provided me different quotes for our cars & home with different scenarios over the holiday weekend. Other agents may not work over the weekend or respond as fast as him. He also took the time to explain the terms or coverage we didn't understand. If something happens to your home or car wouldn't you want your insurance agent to be knowledgeable and respond ASAP instead of within the week? If so, Riley is your man.

Kelsi is the best! She is our agent and really takes care of anything we need. Top notch! Thank you!read more

Ken and his team are simply OUTstanding! It's one thing to find a competitive policy but they…read morestand behind the policy they sell you and advocate for you! Though Ken has a team he will dropped everything and get involved if necessary....

Select Insurance Services just saved me money on my auto and life insurance. Five stars for their…read moreservice!

Select Insurance Services is a great resource for my family and I. Every time I refer a friend or…read morefamily member they always help them and go above and beyond. They have helped my family with life, auto and home insurance and they help my sister with her business insurance. No matter the question I have they're happy to help and I get the best customer service! Thank you, Select Insurance!

Do not use Liberty for Home Insurance please!!!!! My husband and I were fire victims of the…read moreNorthbay fire back in October 2017. We were in ICU for over 8 days and almost lost our lives. Our Insurance adjustor told us six months ago and in writing that we qualified for 180% replacement replacement cost coverage because our area was in a catastrophe and we qualified as such. When it was time for the final payout and replacement coverage supported by their adjustor showing coverage exceeded the 80% , the "LARGE LOSS CLAIMS ADJUSTOR/TEAM MANAGER" said we were mistakenly informed and that there was an error. LIBERTY MUTUAL YOU SHOULD BE VERY VERY ASHAMED OF YOURSELVES!!!!

I have been dealing with getting new homeowners insurance for a few weeks.The carrier I was with…read moreover 20 years is leaving California. I trust Dave Ramsey and searched for a trusted agency recommended by Ramsey. I am so grateful I found Thousand Oaks Insurance Agency and especially Phena. She went far and beyond to get me the coverage and rate I was hoping for. I had no illusion that I was going to get rates anywhere near what I had with my previous carrier. But I was extremely pleased to get a great rate and the coverage I need. Thank you Phena for all the hard work you put into taking care of my homeowners insurance. I will highly recommend you to my friends and family. Mark Davis Lompoc

I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

Katherine Robinson was extremely helpful with our liability insurance needs. After a series of…read moremissteps and lack of communication with the broker we have used for many years, Katherine's professionalism and follow-up were a stark and very welcome contrast. Very highly recommended!

I was shopping for a new insurance policy and, as usual, got three quotes to compare. All three…read moreinitially came back with the same offer from the same carrier, and I was about to go with another broker when Kat Robinson followed up with additional options. Kat took the time to review all of our existing policies and put together a comprehensive quote. In the end, she saved us a significant amount of money while improving our coverage. It's also great having all of our insurance handled by a single local agency. In a time when minimal service has become the norm, working with Kat was a breath of fresh air. Highly recommend.

I was a very loyal customer who paid all my bills on time and even in advance and I have never had…read morean accident or ticket ever in my life after 35 years of having a license in California and Allstate insurance just decided to raise my policy charges extremely high and didn't even care what I had to say and I did nothing wrong

This office is no longer run by Dave Thomas. It redirects your calls to Guardian Pacific Allstate…read moreoffice in Fresno. Unfortunately they have unlicensed insurance agents giving incorrect information. I do not recommend calling Dave Thomas.

Worthless. After 19 years of insurance by Allstate and Alain as my agent, Allstate dropped me due…read moreto increased fires in California, and all Alain could say was "sorry." No attempt to refer me elsewhere, no attempt to look for alternative plans, no discussion of how I could look at the California FAIR plan and what I should be looking for. Just "sorry" and I am on my own looking for a new home owners policy. As I called around, I found several agents who I spoke with making suggestions, where to look and what kind of policies and limitation I should look for. Most were very helpful and were willing to put time and energy in looking into options. If you want a salesman who lines his own pocket but offers nothing but "sorry" when you need assistance, Alain is the agent for you. Otherwise, stay away from this worthless agent.

I've been with Allstate and Alain Welty for several years now. They stood by me when my daughter…read morestarted driving as a teen-ager and then were there for me again when I bought a house and needed a homeowners policy. Both Alain and his associate Jorge Amezcua are very knowledgeable, and are more than willing to answer every question, review every detail, and consider various scenarios in order to help me make decisions about coverage. Their dedication to their clients is solid, and they go out of their way to make difficult situations less difficult. I very much appreciate their ethics, professionalism, courtesy, and dedication!

By the best insurance in TOWN!! If you are looking for any kind of insurance please go and look…read morefor Isabel at Baratto. Isabel in the office is the best agent shes so kind, understanding and takes her time to explain in detail all of our insurance documents. She took her time to explian my homeowner documents that I had many questions she was so pacient with us. she goes over and beyond to help. We are so happy with her service!

I can't express how grateful I am with Isabel Vega for her help during my claim process, the…read moreendless hours and support was very much appreciated. You are one great agent and I admire your work, patience and dedication to your job!

This agency does a great job of taking care of their clients. They are very knowledgeable and they…read moretreat you like you are a part of their family. I couldn't recommend them more.

From the owner: Our services include individual health insurance, group health insurance, life insurance, personal…read moreauto insurance, commercial auto insurance, Mexican auto insurance (for travel), and workerscomp / general liability insurance. We also offer vehicle registration services and have a Notary Public on site. Our agency has partnered with top rated companies to assist you in finding the best coverage at an affordable price. Our main goal is to make you happy by getting you properly insured and making sure you understand your coverage. As your insurance agency we do our best to provide you with the best tips and guidance while you navigate through your quest in protecting your family, health, and assets.