I called them at 8:30am and my furnace issue was corrected by 11:00am. The technician was…read moreknowledgeable, efficient and actually mentioned that the original quote on the part was incorrect and less than originally stated. Integrity is increasingly difficult to find in this day and age and these people obviously take that seriously. Thanks guys......I'm happy to spread the word!

From the owner: Berger's Plumbing & Company Inc. is a locally owned and operated company that has been serving…read moreMedicine Hat and area since 2000. We are a full-service residential, new construction and commercial company committed to providing quality service to our clients. Call us today for your installation, repair or maintenance needs.

I made a poor decision and used the HVAC Guys to install a new furnace in my home. After I paid…read morefor the installation of a new furnace I had concerns about the way they installed my furnace. November 27, 2018 to December 7, 2018 I sent the company six emails and I attempted to call them 10 times. I never received a return phone call nor did I get any response via email except a second invoice to my credit card for another $266.70. It was approximately two weeks after they installed my $6, 200.00 furnace that I noticed they hadn't even put in a filter in my furnace. I had planned to have this company install a new air conditioning unit in the spring of 2019. Their lack of customer service will cost them approximately $3000.00. All of my concerns could so easily have been resolved if they had only returned my phone calls or emails. (the company voicemail was full so I was unable to leave a message on more than one occasion) Shoddy work and the worst customer service I have ever received. I would not recommend this company to anyone.

He sent someone that didn't even know how to fix the problem. He opened the cover of furnace and…read moresaid it was fine. When we complained he said pay the 133$ for doing nothing or it goes to collections

They came highly recommended. I certainly wouldn't recommend them. Techs came to the job…read moreunprepared and unaware of the job details. When I emailed the office to express my concerns, it was ignored. They did a horrible job wiring and under estimated footage for pipe. That's just for starters. On a positive note, the guys were friendly ...

If you need anything plumbing related, call someone else! Baumann's charged us for 2 hours of work…read morethat resulted in NOTHING. We had a frozen pipe in our house and after the City came out and determined it wasn't the main, we heated the room and pipes they told us for over 4 hours. When we still didn't have water, we called Baumann's. They dispatched Adam, who wasn't told what the problem was but we caught him up to speed. He spent the next 2 hours re-doing what we already told him the City and ourselves had completed. He LEFT WITHOUT FIXING THE ISSUE. We were charged yet he left while we still had NO WATER. Lucky for us a friend of ours got off work and came over to help. Adam had told us to heat the wrong room, we would NEVER have gotten the water back if we had listened to Baumann's. Took our friend 45 minutes because he took the time to trace the line. Shame on you Baumann's!!!

Warning! If they tell you this, it's a scam! You hire them for a different service and they offer…read moreto check your furnace for free. They discover a crack (they use a stock image photo to show you) and say you need a new part. But guess what? The part you need is on back order and they can't get it for a month! Also, they have to shut off your gas because the crack is causing a carbon monoxide leak and it's too dangerous! It's the middle of winter of course. They have a solution though! They will replace your furnace for only 15k! BEWARE!!!

We had them install a new tub and shower tap. They sent an apprentice who made several mistakes in…read morethe install. After our complaints of the errors they sent the apprentice back with a journeyman who still didn't fix all the errors. The contractor who was installing the the new shower tile (who is not a plumber) found the tap cartridge had been incorrectly installed. After he reinstalled it everything was fine. We sent an email to them outlining this and had no response. Their lack of professionalism and customer service will have us use a different contractor in the future.

Owner is extremely rude, has no consideration for people's privacy. Very demanding and…read moreunprofessional.

From the owner: Irwin's Heating Service are the heating experts in Medicine Hat, Cypress County and surrounding…read moreareas. Since 1995, we have been installing and servicing all major gas appliances such as furnaces, water heaters, air conditioners, fireplaces, gas ranges, gas dryers, gas BBQ's, HVAC/HRV & garage heaters.

I would definitely recommend this company for installation or repairs of hvac equipment. Scott is…read moreexperienced and knowledgeable and pleasant to work with. His quote for my replacement was fair and the work was professional.

This man saved me thousands of dollars. I was told my furnace was shot and needed to be replaced…read moreby a different company. It didn't make sense to me as the furnace was working just fine before a gas tech tried to light it. As it turns out, the tech burnt a hole in the gas tube. Scott inspected the furnace, repaired the problem. Furnace works great. I was very happy with his professionalism and honesty. Fully recommend.