Between the low quality video projected on a large screen., improper lighting, The incredible…read moreamounts of spelling mistakes on all the informative signs (in all three languages!), the fading of colours of all the prints on display and the tackiness of all the props... this place wasn't that bad haha it's informative. I wouldn't recommend anyone go for the tour but rather their chocolates are alright. This place is very touristy and we managed to go on a day where we where the only people in there. Crowded I probably would have given it a one star. The service was kind and generous, offering extra free chocolates after purchasing some from their shop. The tour encompasses a series of corridors filled with displays and paragraphs explaining the journey of the coco bean from the Aztecs to the coast of Spain and its spread throughout Europe. It's actually quite an interesting story though one I would recommend people read on Wikipedia's pages. Reading all the signs expect it to take about 40 minutes. If you decide not to you can be out in 15. After all of this though, for those who care more about the taste of chocolate rather than its looks. They have reduced prices bags of chocolates that are deemed ugly but just as tasty and at a price that makes you buy several. We where lucky to find that during December they had a buy two bags and receive a third for free... Let's just say we walked out with a lot of chocolate for not very much. €11.50 for 500g