Wes is great! He was quick, efficient, an sensitive about pricing. Call them first!read more

Great service! Wes really helped us out with something we needed done quickly. We would definitely…read moreuse them again.

Lack of communication between employees. Owner is extremely difficult to work with…read more Not personally notified when monitoring contract was renewed.

They are fine as long as you dont expect then to respond when an alarm is going off or answer their…read morephone when you call after hours.

The only company that responded to our request for bids. The entire process was simple with work…read morebeginning as scheduled and finished as scheduled. It was quality workmanship by very polite workers that completed the job as promised. We are very happy with the results and the performance of the equipment. I strongly recommend Citywide for anyone planning a security system.

This is one of the worst service businesses I've ever dealt with unprofessional they do not stand…read morebehind their work. They are not properly licensed to do high voltage security camera installed Buyer. Beware once I found out their install was not done properly. They want to charge 35 to 55% additional to the original price quoted to come out and fix it and not even fix it properly to what was discussed -unprofessional unethical and will never use again.

Had a salesman walk by and offer a free installation and camera and all you gotta do is start…read morepaying monthly didn't mention anything about contracts or anything the second day we had it it woke me and my family up at 11 at night with this sharp ear rape sound I asked to have it removed and cancel our membership (text messages of me telling them to cancel) I proceeded to call adt and ask to cancel to which they said if I have proof telling them to cancel before my 3 day was over then they will wave it. The thing just doesn't work and there's no way I'm paying 70 bucks for this month when it didn't work and they're saying I may have to pay a 1,800$ cancellation fee?

This company is the worst security company I've ever seen. Do not use them, buyer beware, they lie,…read moredon't back products and hold you to contracts and no service. Bad equipment, high pressure salesman!

Outstanding work on adding an ethernet cable that allowed me to avoid a wireless connection and get…read morea much faster and more stable connection for my gaming system. Great service, knowledge, and communication.

My computer was running at turtle speed. Josh ungraded my hard drive and added ram and now it's…read morerunning quicker than it has in over 2 years . Totally recommend his services. It was done over the weekend, I was offered a loaner laptap and my frustrations over using this device are gone. Great job Josh!!

I used this company solely because my landlords at the time had them install a fire monitoring…read moresystem. The installation and equipment were significantly overpriced, roughly triple the cost of other providers. From the outset, we encountered ongoing issues: technicians were dispatched multiple times to fix problems, but the issue remained unresolved. I was billed for an invoice and for a monitoring service that did not function. My calls to obtain results went unanswered. As a result, I stopped paying for a service that was not working. The account was subsequently turned over to collections, despite my continued attempts to contact both the company and the collection agency. I am now facing a lawsuit for over $6,000. This dispute could have been avoided if the installation and service had been performed correctly from the start.

I want to commend the excellent service and support provided by ABF Security. The personal service…read moreprovided by Amanda Cullen is simply best in class. I came to ABF from a Ring monitoring subscription and the difference in protection and service is substantial. I recently was traveling and a storm knocked out my system and caused some strange behavior. I was able to engage ABF support via text message using the plane WiFi and with their help enable the cleaning people to access house without tripping the alarm. Remote diagnostics were run and Josh from ABF was out the next day with a fix and also some additional insight on what my ABf system can do with advanced smart home tech. ABF does so much more than simply provide monitoring and they are worth their price. If you are using inexpensive and basic alarm systems, I highly recommend upgrading with AbF and gaining enhanced protection and peace of mind. They are part of the Alarm.com ecosystem which means it's the most advanced and always evolving in its simplicity. Thanks Amanda Cullen for going above and beyond!

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

We used Custom Design & Installation when we moved into our home several years ago. We have been…read morevery happy with the quality of the equipment, the clean design and installation. Mike helped us out recently with an issue we had that was caused by a lightning strike. He did a great job. We are very happy with the service they provided and with their responsiveness. Highly recommend them.

From the owner: Custom Audio, Video, Automation, Lighting Control, Home Theater, Surveillance Systems, Security,…read moreRestaurant/Sports Bar System Controls.