We arrived after pre paying at around 7pm. The surprise was that despite listing a front desk and…read morerestaurant/bar being staffed until 8pm or layer, no one was there. They had set aside our paperwork and keys and simply left. While we were happy to still get access to our room we were looking forward to grabbing a drink at the on-site bar. They also had some great trinkets in a case at the front desk that we were somewhat interested in, but couldn't purchase due to no staff. The accommodations were quite nice however. Definitely a good value even with being a bit out of town. It's a short drive in and easily accessible. The beds were among the more comfortable we experienced while in Germany. I would like to have rated higher, but due to the complete absence of staff I can't. They should update their hours listed or actually have their staff stay the hours posted.