[[HIGHLIGHT]]I explained what I needed and they provided me with several options.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were quick and responsive, communicative and explained the issue (in laymen terms).[[ENDHIGHLIGHT]] They confirmed my suspicion. [[HIGHLIGHT]]Overall good experience.[[ENDHIGHLIGHT]] read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I was still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps up[[HIGHLIGHT]]dated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs u[[ENDHIGHLIGHT]]n[[HIGHLIGHT]]til I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able[[ENDHIGHLIGHT]] to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional. read more

$425.00 ‍ Seems very pricey! Wanted inside sinks looked At but not for another $250.00! No need to blame technician. - the price Is what you chap! I do better research before choosing my repair contractors next time! read more

Augerpros Plumbing and Drain - Plumbing Near Me - Allen, Texas

Every experience I've had with Auger Pros Plumbing has been above my expectations. Their prices are reasonable and everyone is courteous and professional. read more

They were quick and did a great job. Price was right and we highly recommend them to anyone looking for plumbing services.

LIARS CAUGHT ON CAMERA Scheduled an appointment. Technician never rings doorbell to acknowledge that he's there; just stands in front of the door. I have a ring doorbell camera that recorded the whole thing showing he never rang the doorbell (which also would have triggered an audio alert throughout the chimes in the house). [[HIGHLIGHT]]Then when I asked why, they said multiple people rang it multiple times and tried to gaslight me into thinking they did.[[ENDHIGHLIGHT]] This isn't Jeffrey Epstein's prison cell, there's video with no missing minutes that caught them on camera. Either they were lazy and didn't want to take the call or were playing games. Either way, not doing business with these liars. Don't have time for this nonsense, and would recommend you look somewhere else too. [[HIGHLIGHT]]EDIT: In their reply where they double down on the gaslighting, they try and say they had no way to contact me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]To be clear, they had my email address and obviously Yelp message--neither of which they used.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]So not only did they not ring the doorbell to alert us they were there, they didn't even bother using any of the provided contact methods to get a hold of me either.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had to reach out to them after waiting for them and then watching my Ring camera video of what happened.[[ENDHIGHLIGHT]] read more

Augerpros put in an epic drainage system for our front yard after an unfortunate house flood during the 2025 spring rains. The team was professional, careful to explain the proposed work and did what was needed in a timely manner. We'd 100% use them again! read more

[[HIGHLIGHT]]Aaron was great! He took the time to explain everything to me and show me the camera going through my pipes[[ENDHIGHLIGHT]]. He was able to dislodge the object that was causing my laundry room to flood . [[HIGHLIGHT]]And...it was a same day appointment.[[ENDHIGHLIGHT]] read more

Brendon West and Alan Ott did excellent work on our plumbing repairs. We have also used Augerpros in the past for other plumbing repairs, and they have always been an excellent company to work with. Their technicians have always arrived when promised and have done excellent work. I highly recommend Augerpros. read more

Tommy was friendly, knowledgeable, and honest. He gave me several pointers to avoid freezing issues with the odd location of exterior faucets in my home. The pricing was fair and I will be using Augerpros again in the future. read more

Excellent experience. [[HIGHLIGHT]]Great communication, great technician, very fast and great pricing.[[ENDHIGHLIGHT]] We needed a sewer scope for a home purchase and am very pleased. read more

Requested service & I was pretty inconsistent in my responses due to scheduling conflicts. [[HIGHLIGHT]]Auger-pros was patient and efficient![[ENDHIGHLIGHT]] My time frame for them to arrive was from 1-5! Kevin & Keith arrived at 1:10 and were completed by 3:00. They were quick & knowledgeable & didn't try to upsell me when I told them what I needed done. Awesome service & they are super helpful. Would recommend! I got my drain cleaned & my toilet fixed and it was a little over $700 read more

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of their way to get things done with City.

[[HIGHLIGHT]]Excellent company with fair prices & very responsive.[[ENDHIGHLIGHT]] I have relied on them for the past 5 years and have been very satisfied. read more

Very professional. [[HIGHLIGHT]]I communicated the issue via text and they sent a qualified repairman free of charge the same day.[[ENDHIGHLIGHT]] The plumber was professional and helpful. He even looked at the grease trap. His estimate for the fix was a little high, so we decided to go with a cheaper option. I would recommend using them. read more

Quick & gr8 quality work at a gr8 price. Honest and accurate opinions. Some of the work I was asking could also be done in a simpler way without a plumber by me. These guys are the only ones who mentioned that as an option. read more

This was a great experience. Aaron and a newly licensed journeyman mechanic came to take care of my problem. My downstairs drains were backing up into the sinks. They quickly diagnosed that the drain line shared by my air conditioner condensation drain was plugged and had it fixed in less than 30 minutes! Aaron may be experience awesome! I think it would be good if he was a trainer for all of the employees of the company because not only is he technically excellent, and knows how to respect and value customers. Kaye, on the office side, is an excellent communicator and kept me updated and responded to every question quickly and clearly. This is a great team, I highly recommend them! read more

Wow, talk about perfection. I had a gas leak in my attic where my furnaces were. AugerPros quickly diagnosed and got to work while the gas company was here. They repaired the leak before the gas company would have shut us down which meant I'd be without hot water or heat. The team got in there and repaired the leak, the system was tested, and passed! Sergei and Justin were very quick and efficient, and super cool. Pricing was also more than reasonable, and I never thought that I'd be so impressed and pleased with plumbing service. Thank you also, Lois, for coordinating everything and getting it all to work! read more

He did a great finding and addressing the issue in a clear and competent manner.will hire them again and again.great value and stopped possible future issues. read more

I called the company and they send someone our right away. Sergey and Nick came out and were able to tell me what I needed to do. They were very professional and explained everything upfront. There were no hidden surprises on the price that was discussed. read more

Augerpros Plumbing and Drain - New hot water heater - Plumbing Near Me - Allen, Texas

You blew the sale! You said your person would be onsite around 8:30AM. You didn't ask for a confirmation and then stated that you were waiting for a confirmation from me. Be more organized. Additionally, I cannot recommend your company in any capacity. Moreover, your passiveness during the cancellation process was deplorable. Providence read more

Quick, professional service. [[HIGHLIGHT]]Came almost immediately after discussing the details via text and a quick call.[[ENDHIGHLIGHT]] Explained what went wrong and changed the failured valve. read more

Fantastic service! Fast response! Good pricing, [[HIGHLIGHT]]plumber was very customer oriented and explained the process very well.[[ENDHIGHLIGHT]] read more

Jerry Schrader is the owner and is so personable. I had an after-hours plumbing need related to our main water supply and a sprinkler system mishap. What was I to do? Left a message and immediately was set up with an appointment the next day. His team also followed up with a phone call and I was able to communicate need via text. Service requested with prompt responding makes all the difference and sets Jerry's company apart from other competitors. Technician will charge a nominal fee for a on-site visit but it can be applied to your total bill. Quality service with honest business practices will have me recommending this company to neighbors....wholeheartedly. Now, we have water again! read more

Team came out within the day and were very professional. Price was very reasonable. Will definitely use them going forward.

Very professional and very knowledgeable! He knew what was needed to be done and was able to give us an estimate immediately! I trust this guy and will have Keith Mitchell install our water heater! [[HIGHLIGHT]]Plus when I called needing a plumber due to several issues they came out immediately and analyzed what was needed to my satisfaction![[ENDHIGHLIGHT]] You will be happy utilizing this company for your plumbing needs! read more

Great service - honest and very thorough!! Keith- Master Plumber was very knowledgeable and friendly!

[[HIGHLIGHT]]Fast response.[[ENDHIGHLIGHT]] Great service. Jose Garcia did a great job. Will definitely use again in future for any plumbing needs. read more

[[HIGHLIGHT]]Great service and communication.[[ENDHIGHLIGHT]] Plumber was punctual and resolved the problem quickly and professionally. Will contact them again for future services. read more

The individual performing the work was very professional, efficient and knowledgeable.

I can't say enough good things about Carissa, Chance, and team! We thought we did everything right to prepare for the first freeze of winter. Although it wasn't as cold or last as long as last year's even, of course we had an issue right before we're about to take off. A lot of businesses were closed on Boxing Day yesterday (the day after Christmas). But that didn't stop Carissa from her responsiveness and securing an appointment for me because they had a slot open up. She even provided information for what to expect with the service. They have a $29 trip charge for the plumber to go out to assess the issue. But that amount was applied to the repair that we proceeded with. Chance was helpful, informative, and quickly fixed our broken faucet bib. Thank you to Carissa, Chance, and the Augerpro team for the excellent customer service and work! So relieved to have found a reliable and honest plumbing service. read more

Once again, Auger Pros comes through in an emergency. They always respond quickly. Kory is knowledgeable and explains everything in an understandable manner. They came out today because there was a leak coming from the washer/dryer room. Last time it was a clogged pipe. This time, it was the washing machine itself. He quickly assessed the issue and then didn't charge me since he was only there five minutes. They are reliable and honest. That's what we all look for. read more

They called in the contractors from hell, Your Home Expert, to remediate my plumbing leak. This cascaded so many problems for me since. Don't recommend that company to other home owners because it is just going to make their lives so difficult and unpleasant. read more

Augerpros uses a superhero for their logo, and honestly they have been one for me. I had a horrible plumbing nightmare appear when I had multiple plumbing companies have differing hydrostatic testing reports following a foundation lift. I call it a nightmare, because one companies owner even got in an argument with me when I mentioned what might be the cause of the discrepancy. At this point, I needed a third opinion and Augerpros sent their "pipewhisperer" Kory to help me. Kory went the extra mile in trying to hunt down the supposed leak, explain the findings to us and help us understand our options along the way. Fortunately on that repair, they discovered a small issue in our clean outs was the source of the discrepancies and got us fixed up and saved us from thousands in costly exploratory leak finding. They also provided a great explanation as to how the other plumbing companies were getting different results, and their paperwork satisfied our foundation company so that I did not have to deal with their less than pleasant plumbing partner any more. That earned them 5 stars alone... but not less than a month later, I found myself suffering a major service line leak! They sent Kory again and he quickly found the issue and with his apprentice Tommy they got started on the work the next day, even with it being Christmas week they got us online and stopped the yard from flooding. I appreciate how communicative Auger is, and how Kory and Tommy both tolerate our excess of questions and request for information. I appreciate also that the minimized the time we had to be on site during the testing and repairs and worked around our busy schedules! Thank you again Auger Pros! read more

[[HIGHLIGHT]]The man was professional, courteous and on time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He discussed what needed to be done and how much it would cost.[[ENDHIGHLIGHT]] He unclogged my master bathroom toilet and fixed the problem. I'm keeping this company in mind for any future plumbing issues. read more

Used this company for a very simple under sink install of reverse osmosis system that I bought on amazon. They would not provide an upfront quote until they they came to the house. They charged $540 for what is a very simple install. Theh failed fo seal the hole in the counter where the faucett went. They were on site for less than an hour. Would not recommend based on quality and value for money. Updating to one star based on disingenous response from the business. read more

We had a water leak in our yard so contacted Augerpros Plumbing and Drain for help. The next day workmen arrived, ON TIME to help. [[HIGHLIGHT]]Garrett listened to my concerns and quickly gave his recommendations along with pricing amounts.[[ENDHIGHLIGHT]] He was knowledgeable, very professional and so pleasant. We agreed with his proposal and the work started immediately. The workers, Julio and John were fantastic and so very hard working!! By the end of the day the repairs were beautifully completed. [[HIGHLIGHT]]It was such a pleasure to have a company respond to your needs so efficiently.[[ENDHIGHLIGHT]] I will use them whenever needed and refer them to everyone. Thank you so very, very much. C. Lombard read more

Augur was the third plumbing company to come to my house. The plumber solved my issue quickly and cheaply. These guys know what they are doing! Don't waist your time with other companies; call Augur first. read more

Great service. Kevin provided helpful recommendations for several areas of help. He was both professional and efficient in his service. I would highly recommend this company for anyone who needs plumbing assistance. Steve read more

Brandon and his team were very professional and thorough in assessing our slab leak. After completing the project, the crew cleaned up very well. I will definitely call them the next time I need a plumber! read more