I have to update my review based on the last two months after moving out. I was told not to worry…read moreabout the last month's rent, that Oaks management company would work with me on the last month rent since we had been there 9 years, paid through COVID, and had to double pay rent our final month. Instead of honoring the agreement, they sent us to collections who refuses to work with us on a payment schedule and is incredibly rude and threatening. The fact that they won't honor our agreement which is in writing, leaves me no choice but to drop my rating. It would have been a one star except the on site landlord is incredibly nice and it wouldn't be fair to her.

I enjoyed my time there. Property was clean, safe and well managed. Nory, the property…read moremanager/community director, is fantastic! She recently reached out to me to help me with a minor issue (when she had no obligation to help me since I was a tenant 6 years ago). Thank you Nory! I highly recommend this apartment for those looking to rent in Sacramento.

I've been living in this complex for a few years now and I can truly say I'm happy! The complex…read moremanager Nate is always on top of things. He is very kind, professional, attentive and very responsive when it comes to concerns. Nate and the maintenance worker handle work orders quickly! Anytime I have an issue it's fixed right away! Thank you guys for making things easy and comfortable.

Doing business with brookside apartments has been a fantastic experience. The apartments are well…read moremaintained and spacious. The management staff is exceptional. They are easy to deal with. They're professional and friendly. I would recommend living at these apartments.

Our time at Hidden Creek has and continues to be very awesome. We were fortunate enough to move…read morehere and after the first tour with Patti, we were hooked! From our first moments on the grounds before being tenants, we noticed it was so calm and serene, almost like a vacation getaway, seriously it was beautiful. Patti was kind and awesome to take us on a tour, answer all our many questions (including my 1000 random questions about the place) and she was so personable and still is! When we moved in, there was so much more space! We even got a patio!! You ever want to just lay in the sun and empty your mind for 20 minutes? Yeah it's pretty cool! Any of our maintenance requests were done so fast and efficiently! Maintenance rocks!! The parking may be a bit tight, but a perk is Patti holds a parking spot drawing every month! It's both super convenient and it really makes you smile when you know you win! Patti, both my wife and I know were in good hands with you at the forefront, thank you for welcoming us with such brightness and laughter and vibes, we will continue to say positive things, not just for those reading, but for a great person! Hidden Creek is our home and we could not be more happier! Don't believe me? Check them out, what do you have to lose?

Patti the leasing manager is rude, inconsiderate and nosey. She will try charging for extra stuff…read moreincluding carpet cleaning that "requires" a professional carpet cleaning that wasn't mentioned when signing paperwork. On top of that she lives in the apartment complex and watches your every move with cameras including a dash cam on her car. Parking is limited and so are guest apparently. Gym is mediocre and she will tell you to remove anything that's in your patio. Wish I could give 0 stars in my short time of staying here, dont recommend these apartments to anyone!

I lived in Apt 8 (top floor overlooking Bogue) from Dec 2009-July 2012. On occasion the alarm of…read morethe city lot across the street would go off for the entire weekend, but still this was a great place to live. My unit was close to the rental office, which made picking up packages a breeze. The mail boxes are towards the back of the complex. Trash dumpsters are located around the property and there was one relatively close to my unit, maybe a one-minute walk. Maintenance was always quick to remedy problems, as was management. I never experienced any vandalism or theft while at this apartment and would often sleep with my balcony slider completely open. (Single female.) My favorite parts about the apartment itself was the natural light and the pantry cabinets in the kitchen. This complex is perfectly situated in a residential community with quick access (like you could walk) to Starbucks (also drive thru), a Straw Hat, Tower Mart (I think it's since changed), a nail salon, etc. Also, Winco is just a 5ish min drive up the 99. Parking was never an issue for me or any guests (although I didn't have many). An added bonus for me (as a military member) was there weren't *that* many military renters. Also, W/D in unit is a huge plus. I never used the gym, but the one time I went to the pool there was no one there. Quiet. Would rent here again!

My wife just started police academy in Yuba so we need to move to the area. I came in last week and…read moremet Robin who showed me an apartment. She was so warm and took the time to talk to me about the property and the amenities. I really enjoyed speaking with her, and everything looked amazing. I hate to admit this, as I am trying to get on the waitlist, but it is by far the best apartment I've seen in Yuba City so far. Spacious, and clean, with a great workout room. Although I don't live here yet, I hope too soon.

This place is the best! Every time I need an apartment they have no vacancies. Understanding so.read more

3 years later, we are still here. Tammie, the apartment manager is arguably one of the best people…read moreout there. She's great at her job, obviously cares very much for her tenants, and she's always happy. I sometimes joke and say "I wish I could just buy this apartment", (which the offer always stands by the way!) because the vibe is so good here. The neighbors are great, the property is kept up, and the apartment manager is always happy to see you. I honestly can't see myself living anywhere else till we decide to buy a house somewhere. 6 stars!

I've lived here for 3 years now, can't complain. I like my spacious townhome. I like Priscilla,…read moreshe's been very helpful. It's a pretty chill environment to live in.

We lived here 2022-2025 and LOVED the place and the Mangers Brittany and persilla were the BEST…read moreMangers ive ever had and ive lived in many terrible areas! I NEVER had Not 1 cockroach roach nor did I see any rats? Yes, the garbage got out of control. Sometimes, due to the residents, not knowing how to throw it inside of the garbage. Instead, they were throwing it on the ground, so I don't see how this would be the management's problem. I would only be so lucky to live here again. I would highly recommend this place to anybody and everybody management went above and beyond in many different situations, they were very helpful and understanding.

I've lived here for over 5 years and have enjoyed my time as a resident at San Juan Hills. Leslie…read morethe community manager has always been on top of things and has always responded quickly to any correspondence, along with making everyone feel at hime. Also the current maintenance/handyman Patrick has always done an exceptional job with any issues we've needed addressed. Everything is well maintained and the pool feels like it was plucked from someone's backyard which in my opinion is a good thing.

My partner and I lived here for about 7 years, and we enjoyed our stay very much. The apartment was…read morespacious, the location was convenient, and the grounds were well kept. The land lady Leslie is great and friendly, as well is Patrick, the main maintenance person. The pool is very well kept in the summer and a great way to cool off.

I'm a fresh move-in and I needed some work done to my restroom. Junior came by and fixed every…read moreconcern of mine with no hesitation and with extreme courtesy and professionalism. Did everything he could to help me out and was fantastic with his service. The front desk has helped me out with my moving process tremendously after a hiccup with a previous employee and I am happy to be a resident here.

t rent here unless you have no other options. I would never have renewed my lease had I known the…read morenew corporate landlord would be running a very profitable "utility fee" scam. The new owner (C.G. Falls is one of the shell companies identified as owner) bought the property in November and the nightmare started immediately. The last owner was also a corporate one but they were transparent about how much your rent would be each month because it's in the lease (which is a binding contract of course). This owner includes the monthly rent in the lease, but they also include a shady addendum that vaguely states that utility fees above your monthly flat fee would be billed as "excess utilities fees". They originally charged a flat fee as the base utility fee. Mind you, this is just for water, sewer, and trash. Of course, the company immediately increased the fee from $70 per month to $85. From the very beginning of my lease term, the owner charged these fake "excess utilities fees". I was annoyed, but the first month it was only about $20 so I didn't think too much of it. The next month, they charged me $40 above the $85 fee. Then, in March, that extra fee jumped to $80. This was in addition to the monthly flat fee of $85, so the total fee I paid was $165. Then, April, the company stopped collecting the $80 flat fee (without any notice), so I was charged the supposed full amount of usage, which had magically jumped to nearly $200. When I paid the rent today, I found out I was being charged $300 above my monthly rent. This is an illegal monthly rent increase. And keep in mind these extra charges ONLY increase each month and never decrease. Fluctuations in utility charges do not exclusively increase and County utility fees do not increase every month. The company gets away with this scam by using a system called Ratio Utility Billing System (RUBS). This allows the landlord to rob residents blind because it lacks any accounting of the fees and is deliberately opaque, making it impossible for residents to see how the fees are calculated, so the company charges whatever they want every month. It's basically a side hustle for the company. The reality is that you NEVER know what your rent is-just that it will be higher every month. You do not have any time to question these extra fees. And you will never receive an accounting or a copy of the master utility bill to review. I have requested both and been blown off. Instead, the owner uses "ledgers" to show tenants how their total rent was calculated for that month. They just put any amount they want. The ledger just namee each utility item and your supposed usage charge for each. SCAM! These rent increases (since this what the scam really is) are unlawful. Again, think twice about renting here-at least while this company owns the property. You will be stressed every month- especially if you are on a tight budget. Each month I am frustrated and angry. Dealing with this has become hell. Remember that, because of these fees, rent increases every month and you never know how much you're expected to pay, making it impossible to budget. I've lived here 7 years and was happy until now. I was never charged anything more than my monthly flat fee for utilities. Now, I regret renewing my lease. This company needs to be put out of business. No one should be expected to live with the constant stress of not knowing how high your rent will be because of these fake fees. At this rate, it is likely to double and then some in the very near future. If you are thinking about renting at the Falls at Arden, you need to seriously think about how much rent you can afford. If possible, talk to current tenants about these issues and how they are dealing with paying more every month. At some point, it will become unsustainable and you will have to move. The company uses the housing crunch to squeeze tenants for every penny because there isn't enough available housing. Do you really want to deal with this? I know I don't.

We were tricked into thinking this was a good complex, we really were. Jennifer has left many of us…read moreout here left to dry and looking like fools. When we first moved in, we were given Jennifer's personal number and told to report any issues we had or seen. My guess is she didn't expect us to actually follow through, because we've made so many reports that she'd just start ignoring us for weeks on end. It took her months to deal with any issues, if she dealt with them at all. We've had neighbors abusing their children out in the parking lot. We've had neighbors dealing drugs both in-home and in the parking lot. We've had domestic abusers, to the point where we had to call the police because at one point they brought out a metal bat. We've had multiple animal abusers, from people tying up their dogs outside on the metal railings for multiple days on end to someone who is still locking their excessively-nonstop-barking dog in a kennel for up to twelve hours by itself in an unfurnished room while they go out and have fun. We have many MANY stray cats abandoned by previous owners. The neighbor problem will not stop because Jennifer will, as a couple other reviews have mentioned, let literally anyone live here without actually doing any looking into their character. We've had MULTIPLE shootings, here at the complex. Jennifer showed up to check up on us, but was on-site for maybe ten minutes max. No email was sent out to address the fact the complex got shot up, that multiple apartments got hit multiple times, or even that one or more bullets made their way into the apartments itself, endangering lives. No email was ever sent out to address any issues, to prompt for reaching out if we needed to talk to someone about the stressful events, or to reach out if anyone had any information. People will park wherever they want, from the parking spots specifically for the tenants to the red fire lanes. No one even tells their guests to not park in certain spots. On three separate occassions, we've seen tow trucks come in, but ONLY after being called. The guests will leave trash EVERYWHERE. Speaking of trash, no one follows the rules of the dumpster. It specifically says no furniture, yet every few weeks we'll go out and see shelving, we'll see bookshelves or couches, even a refrigerator at one point. One of the screen doors was put out to trash, and wasn't even taken because it was placed between the dumpsters, then slipped down to the ground, and a dumpster was places on TOP of it. There are multiple lies you'll be told by Jennifer upon getting this apartment. The first is that she'll come and inspect every six months or so, check up on you and see how things are going. We've been here two years, not a single time she's come over EXCEPT for the time we had the shooting. We talked to another tenant who's been here almost seven years, never once did Jennifer follow up with her statement to him either. The second lie is that the tow truck company has someone come in to the complex EVERY NIGHT to check if people are parking right. Like I said before, in two years I've seen a tow truck three times. If someone did come in every night, half of the guests and tenants would be out of a vehicle. There's also the bug issue. Trash is one thing, what with the wrappers and plastic containers, tuna cans and papers and junk mail flying around into the bushes and all over the parking lot...but the bugs are an issue. A couple of the cats had flees at one point, which can get in the house. We've seen a couple cockroaches here and there, too. We also get these gnat-looking bugs every few months that will straight up swarm the place, get into the food so we have to throw out bagged or boxed food that are in the cabinets, and even have to wipe down the bathroom ceiling due to how many just die up there. Again, Jennifer hasn't done anything about these, except for the occassional email for bug extermination dates. For anyone who wants to move in to the ground floor and want to put out decorations or special plants outside your door, don't. Whoever Jennifer hires for gardening work is terrible at judgment and terrible at their job. They butcher the outside bushes and flowers and they'll weed-wack whatever decorations you have outside. We've had countless holiday and seasonal decorations ruined because of them. Don't even get me started on the lawn at the entrance, which is consistently covered in piles of dog poop. This is not a place to raise a family, nor to retire to. This is a place to party, have fun, and not care about the consequences, which, don't worry, 9 out of 10 times there are no consequences anyway. So if you want to do illegal activities in your home with no risk of being caught, party like you just don't care and do whatever you want even at the risk of others around you, sure, this is the apartment for you. But if you want a nice quiet community-driven neighborhood that's clean and respectful, you won't find it here.

Just nasty this is what the community standards are apparently not saying the area is the best but…read morewhen I moved in 2 years ago it was at least decent management always bs when it comes to things currently no one is managing the apartments now got a bunch of ppl moving in out of no where this place jade became uncomfortable and disgusting disrespectful place to live Don't move here it's a set up

This place used to run well but it's bad now we have 5 free parking spots be taken over by a big…read more container that just sits there there have been squatters on the second gate if u come in it's boarded up the window and the sliding door they cut a rectangle shape in the window screen because they were squatting. every apt has air conditioning so theres no reason they need to be making the place look dirty we have broken light bulbs here in cut trees that are hanging over cars during the storm of 2022 one tree fell on the cars that's close to the building. It's been about I have neighbors throwing gender reveals in they backyard having pink dust all over my balcony and plants we don't have anyone clean up the apt anymore the gutters are always full and dripping and backing up gates always broken they have 3 gate doors u can walk through and cut a hole in the wire door to but a bike lock on it cause if the homeless people it's not how any of the pictures look on Apple Maps or anywhere they have a room they been working on for 6 yrs that was supposed to be an activity room that just sides with a tv foosball table there pools are always dirty even in the summer time they mess up this place has been sold to owner to owner and ran by other and others I been here since 2017 and it's horrible they put all there money into rebuilding the inside the apt to make it look brand new and updated losing out on more money with empty rooms that they refurbished and now rent is high cause of them using there resources if u want to live here cool but make sure u stick to yourself

READ!!!!!!!!!!!!!!!…read more Was once a great place to live, I was very thankful that I found this place. Years later.... the complete opposite. The repairs are more like bandaid. Management lives by there own rules, and Never takes responsibilities for there own mistakes (always passing the blame to others or even to YOU!). EVERY year they increase rent with no improvement, just because "they other guys are doing it". They don't take the HEATH and SAFETY of my children seriously. Trust me if I had the money.... I would have already moved. Hope this helps anyone who needs it