This makes me never want to go to a doctor again. First time going here after being referred to a doctor here. Went for an annual check up and was in and out within 10 mins. I was then referred to by the doctor to visit the dermatologist for a brown bump on my head and chest. I was in there for 2 mins before he told me it was nothing. So the whole visit took 5 mins. After a month or 2 I received a bill in the mail for $185 for my annual visit. Immediately called my insurance and they stated its because Aurora medical center charged me $510 for a NEW PATIENT! TOTAL BS. Never in my 33 years of living have I ever seen a charge for a new patient. And AGAIN got charged $350 for a NEW PATIENT visit for the Dermatologist. They never disclosed that I would be charged a new patient fee for either visit or I would have went to a different office. DONT GO HERE FOR YOUR ANNUAL CHECK UPS.. Pure money grabbers. read more

Checked in for an outpatient appointment. Masks, of course, are mandatory. The staff I was in contact with was both courteous and very professional. In and out in under 1/2 hour. Definitely make sure to do the pre-check screening they text you. read more

This isn't against the occupational health side, this is for the ER. I took my wife in after she agreed to go due to back pain on her lower spine. Not only did the doctor say she is making it all up, they didn't even run all the tests. While she was in there the staff told a small child "if you don't take your tetanus shot you'll die." I'm all for tough love but a four year old child who's scared and already needs stitches, doesn't respond well to that kind of treatment. The ER nurses and doctors need to understand how to talk to people, have human decency. I'm grateful that they are on the front line of Covid, but still show patience the respect they deserve. And actually help them when they are pain. This isn't the first time a family member of mine came here and got pushed aside, or misdiagnosed (by that I mean "it's all in your head") my step mother found out she has cancer... the doctors here said she had a stroke... she never had a stroke. Three doctors from other places confirmed that she never had a stroke that the issues she has is from the cancer... cancer this facility said she didn't have. Reform our medical system here, hire staff that will have some form of bedside manor. I get you don't like that you have to work, but don't take out on those who are pain. I don't like being here as much as anyone else. Hey read more