Wether or not you sign off on it, if you get upset they will inject you in the leg with Ativan. Daughter had a seizure because of the fact that she was noticeably underweight and they still gave her Wellbutrin on top of other contraindicated drugs. She left worse than when she went in and almost died under their watch. read more

Saved our daughters life! This is not a cushy hotel so don't expect that. You have to 100% lean into it or it won't work. Medical detox , inpatient, outpatient, she did it all. The people are amazing and stay with it! Go to their group meetings and use their great resources! read more

On two separate stays/discharges, doctors made mistakes prescribing new medication doses that were not available for refill, then stated "patient was discharged, we can do nothing about it". Escalated to management, who offered nothing. 11 people on two shifts that I spoke to were all extremely rude and unhelpful, and the 12th person promised resolution and then didn't follow through. Mind you that these are prescriptions should not be stopped/started, a danger to my suicidal teenager. Persuing legal action.... read more

i went here and the nurses are good but there are ants and spiders everywhere and they need better janitors the best nurse there is jhon btw

They have a couple of good overworked psychiatrists, but that is it. The staff is incredibly rude. Some of their policies - while "legal" - is morally unethical and cold hearted, especially for patients with mental illness. And you hardly get any therapy while there. This place is also disorganized - information conveyed to the nurse and staff may not always its appropriate destination (and you are not allowed to email). Even if the patients sign the ROI, the family is notified of hardly anything (not even the discharge date or time). Empathy training is STRONGLY encouraged for the staff at Dewey - especially for a place like this. A family member was discharged outside on the street for me to pick them up with NO SHOES OR CELL PHONE. The only way I knew to pick them was they amazingly allowed my family member to call me on their way out the door. Again, no notice of discharge (what if I wasn't home) or any kind of honesty from this place. read more

It's the only psych hospital I've ever been inpatient at, but I had a fantastic time. The staff were professional and caring, the grounds are beautiful, rooms are single with your own bathroom, and the garden outside was nice when we were allowed out. The worst thing was the food. It sucked, and I think I lost weight. It also did take about four hours to finally get in, even though I was admitted over the phone beforehand. Another patient in there with me said this was the best one he ever spent time at, and this was his ninth. read more

Drugging people, using electroshock. All under the guise of healing is a fallacy. Hard to tell the difference between the psychs and the patients and usually the patients are saner. Don't go, save your money and insurance. These people don't heal anyone, they make them worse. read more

A family member of mine was a patient there for family issues (We will call him Mike). On the first couple days he would come home and talk about the other patients in the class. Mike would talk about how he is in a class with patients that are all addicted to some type of drugs. A couple months later Mike is now Vaping all the time and he is like a zombie. He would talk about how they are not to be sharing contact info but now he's friends with many of them on social media. Why would you take a patient who is vulnerable and just want the pain go away be put in a class that is more steered tored drugs!!!!!!! He now is vaping all the time and is like a zombie. I am convinced he is using recreational drugs. He is to old to have drug tested and if so I wouldn't be able to see results. I really feel they took my son away when they went for help. Not to mention the cost! read more

Hmmm.....I don't understand their policy on you must have PCP to be able to go there with the insurance I have. I was turned away for help. No where on their website does it say that you most have PCP to have treatment here with this insurance. I'm not saying they don't take my insurance here. But must have a PCP with my insurance. Anyway, also when I called and was told this, the man on the other line was very short and rude with me even before he knew my insurance. I even sent an E-mail to a manager to explain the policy about my insurance, I have not heard back as of yet and I sent that last week. So, I can't get treatment there. I wasn't even given another place to go either. So, I'm not happy with them, I'll be taking my service to Rodger's Memorial Hospital. read more

This place is beautiful. On the inside and out. Well, I only ever got an indoor glimpse of one section of the "main" hospital while visiting a patient, but I was impressed. I was expecting it to be much more "institutional" looking, like a large, scary, drab box (like a regular hospital, I guess). Instead it was charming and warm. The staff were caring and friendly and no one treated me like some sort of intruder when I came to visit. A real place of healing. I would trust them with the care of my friends and family members any deay. read more

My grandson was confined to Aurora Psychiatric hospital for 5 days. My daughter and I removed him when we found out he was being massively drugged. The psychiatrist who is currently treating him "thinks" he will make a full recovery, but he was started at double the amount of some medications with others thrown in on top. As long as they have doctors who do not recognize their patients are children (my grandson is eleven) and are more interested in a guinea pig... We researched the drugs they had the child on; some were listed NOT to use them together, find an alternative, dangerous combination. My grandson has been out for two days. He is not able to function. His doctor "thinks" there will be a complete recovery. Don't risk your children. The staff are friendly. I was a little surprised at the lack of security when telephoning in. No one appeared to check that I was allowed to telephone a patient. I would still say zero stars, but the site won't allow it. read more

The staff is fabulous, compassionate and helpful. Of the two doctors I dealt with one was a Freudian jerk and the other was great. The food is better than average and the groups are informative and fun. My only issue was their heating system. When I was first lead to my room it was at least 85 degrees in there. I asked repeatedly to have the thermostat turned down because I literally could not sleep. At one point I was just told - Shrug "It's an old building". Sleep is important if you are Bipolar and I ended up manic because I went 6 days with no sleep before the maintenance man climbed into the ceiling and turned off the heat to my room....... Other rooms were so cold the patients were begging for more heat. They really really need to fix that. read more

This was the absolutely worst facility I have ever come in contact with. It was nearly impossible to tell the staff from the patients. Professionalism did not exist and the environment was extremely threatening. I was there for less than an hour without even being checked in but being forced to check myself out. My spouse even told me that she would have been in fear for her life has she been left there. I have always known Aurora facilities to be an example of Excellence Beyond Compare and I could have never expected such a horrible horrible horrible facility. This is in reference to section 3. This is not a state facility but even worse, never ever let a family member go there for any reason. read more

The staff was very kind and helpful but the building they are in was kind of gross. There was food and stuff stacked up in the 'waiting area' and the whole place smelled like a there's a gas leak somewhere. There wasn't enough room for my family and the other people who there waiting since there are only two chairs. Just in my family we had three people there! One of the employees kept apologizing for everything. Again, at least the people were nice. read more

I would have to say if I needed to have care for a mental illness-this would NOT be the place for me! I have been here several times to visit a client and find the unit clerks to be rude and lazy. When you arrive at the unit, you must pick up the phone to tell them who you want to visit, they make it seem it is an inconvience to press the button to let you in. A few of the clerks sit on the phone talking to friends or family. If you call to get an up date on the client, they clerk with not take a message for the nurse to call back, just says "The nurse is too busy, call back later." CLICK. Not a very professional facility. read more

Dr Centena is a doctor who never looks at you when you or him talk. He will talk to you for 3 minutes of your 15 minute appointment, then prescribe medicine with that little bit of knowledge; then send you on your way. read more

I am still in shock at the absolutely incompetent behavior of the Child & Adolescent unit. Today our boy was released with EXTREME resistance from us. He is not ready, should not be out until this is truly figured out. The response we got is, "he says he is ok so he is going home". No one listened to the family, no one contacted his therapist, no one even discussed with him why he was in there. The therapist tells us just to listen to his safety plan, he comes in the room and has nothing to share except, "I learned that it's easier to cope with things then I thought, and I'm really hard to wake up in the morning." He has nothing to share about his triggers or coping skills to the point where it was a joke and we told them to stop because the therapist was trying to coach him into filling it out right in front of us. There is NO EXCUSE for the lack of professionalism and lack of treatment that we experienced. Take your children to Roger's memorial. Stay away from Aurora....and to the staff at Aurora, you can guarantee this review will be posted to every possible website, potential patient, and potential referring agency that we can get our hands on. You should be ashamed of yourselves. Ashamed that you are taking money and delivering NONE of the care that these kids and families need. He is cognitively delayed and needs acute care and you literally did nothing but house him for three days and put him back on the street. Appalling. read more