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I would love to give this place 5 star, but unfortunately it's not worth it. Tickets are quite pricey for this aquarium. I purchased mine though Groupon and it was a better deal. First of all staff on the register are all spaced out, then you need to spend extra to buy tokens for any additional activities, and it was hot and humid inside while crowded on a regular Saturday. Compare to sea life in San Antonio or one in Dallas, this one needs some improvements. My child enjoyed some parts of it, but was not that impressed. I wish they would have more funds to inprove the quality of the conditions.

This place is just amazing.It seems like all that animals are treated right.The places kept clean.The animals are fed and the staff here is great. We had the great pleasure of meeting lee, one on one when he gave us the wallaby exhibit, and he was just outstanding guy, very personable, how to al answered questions made you feel comfortable?May the kids feel comfortable at the same time kept by the rules.It was really an experience that you have to come and see for yourself.I would suggest bringing your little ones here and checking it out. It's fairly reason to be priced as well.And they have tokens where you can feed the animals and interact with the animals, turtles, fishes, surf.Turf it's so fun

I really can't say enough good things about the Austin Aquarium. I have been coming for years with my grand kids who all have enjoyed it! Today we met team member Cody-(sp.) who was nice enough to chat with us. He was feeding some of the ?lizards live crickets and I offered a general compliment about the atmosphere and what a great hands on experience they provide! My grand children all love snakes -and the fact that I'm totally afraid of them . Invariably -they (and especially the youngest g-son) will request to hold a snake of get the ginormous, largest reptile there out of her environment so he can " cuddle" with her. Don't hesitate to go-it's affordable and appropriate for ALL ages!!!

The Austin Aquarium is a combination of a party center, petting zoo, aquarium, and indoor zoo. It is a bit pricey compared to a regular zoo and they have a separate token purchase system for little rides, petting or feeding different animals, or for partying with the mermaids. They also have a small cafeteria with a bunch of seating to host a party. On the way out they have a huge gift store. You can probably see everything in 30 min if you don't want to spend extra tokens. My 4yo son wasn't too fond of this place - maybe it was too dark and felt claustrophobic for him. I did enjoy seeing some unique animals not too common at other zoos, like wallabys, capybara, and the extremely rare axolotl. For kids, one benefit of checking out the Austin Aquarium is that they have Indigo Indoor Playground right next door and its a short drive to an awesome Japanese restaurant - Midori Sushi.

Only positive about this aquarium is there is a few places for actual interaction. But I'm not sure the water is being properly filtered? I'm not sure any of these exhibits are being properly cared for. Air circulation is stale. The whole place needs to be reconstructed and updated, especially at the price and token rate you're paying. You feel like you're walking into the tiger king version of an aquarium. Staff were nice though. Don't come on the weekends it's packed as hell.

We went to the Austin aquarium for the first time today. My wife and I, our son and daughter-in-law and grandson all went. It was a great experience and I think well worth the money. We we were fortunate that a young man by the name of Markus Greeted us at the counter when we came in. He helped us to figure out what was the best package to buy. We ended up with the annual pass for my wife and I and that allowed us to get our kids in as guests for the same money that it would've cost us. This allows my wife and I to go back to the aquarium once every month or so and to take other guests with us when we go. The establishment was extremely clean and I think well organized. I also would like to thank a young man by the name of Lee, who was very helpful to us both in the Wallaby encounter as well as one of the bird encounters that we did. All of the staff that we engaged with, and that we saw helping others were extremely good.

The Austin Aquarium was such a fun experience, especially for little ones! While the building itself is on the smaller side, all the animals and fish looked beautiful and well cared for. They had a great variety of creatures including stingrays, ducks, turtles, chickens, wallabies, and of course, plenty of fish. One of the highlights was how interactive it is. Kids and guests get the chance to feed and interact with the animals, which made the visit extra special. The workers were all friendly and helpful, making sure everyone had a good time. It's the perfect quick outing, especially for toddlers. We spent about 30 minutes there, which felt just right for younger kids. A great little spot for hands-on fun and learning! It's on the pricier side compared to the Austin zoo that's way bigger

Really didn't expect much BUT I was surprised You can touch, feed, multiple animals such as lemurs, sloths, sting rays, and more For extra fee, you buy tokens to pet animals and buy food to feed others They have a concession stand and big gift shop Look at the yearly pass Might be cheaper Kids and adults alike were all around Staff was very nice and they will carry animals around for you to pet-for a token I recommend you go check this out
3 years ago
Very kid friendly! There's also a kid space where they have games on the floor for the littlest to enjoy. My daughter loved it. Snack bar was closed due to short staff when we went but more to enjoy! One of the workers was super nice, peoples tokens got stuck in the feeding machine and he refunded everyone with more than enough! read more
11 months ago
Animals are in crowded cages, water is cloudy, and many of the animals look like they're on their last leg. Ticket prices were too high for what we got and you have to pay extra for coins to do anything. Do not eat the food there. Trust me. Save your money and go to a place that treats their animals right, have better trained staff and isn't in an actual strip mall. Take your money and support businesses that actually cares about the animals. read more
4 years ago
Was kind of excited to visit this place since we were visiting Austin and we were satisfied and somewhat disappointed. Disappointed because it was way smaller than I thought so our tour was within 30mins or less because none of my teenage kids wanted to feed anything. I was satisfied because they had a lot of fun things to do such as petting and feeding the sea creatures and the animals. You can buy these tokens at the cashiers and use them to buy food. There are a lot of cool creatures and tons of opportunities to take pictures. Pay attention to their schedule so you know about additional close encounters with certain animals and their feeing times. The staff are very friendly and fast. The parking lot is huge. read more
4 years ago
Solid first visit to the Austin Aquarium. Had no idea that one existed in the area, so I am grateful they exist for visiting friends and families with small kids. Price was ~$20 for adults, and you could easily spend 2-3 hours there (or more if you'd like to spend a whole day and probably more money) visiting all the exhibits. They especially enjoyed the "interactive" sessions that require a few extra dollars. But, it's a great way to touch and pet several of the animals up close, while feeding them and getting great photo ops. They've got plenty of food/snack options if you get hungry along the way, and there is seating for anyone who gets tired on the journey. Would definitely recommend it for anyone going to this type of place for the first time. It doesn't quite meet larger city standards, but that is A-OK for a local spot that offers monthly/annual passes (~$30-$50/person) read more
2 years ago
Austin is a world class city, with a population to match. You need a true dedicated aquatic space that is safe, viable for the animals and pleasant for visitors who come to be entertained, educated and enlightened. An overpriced pet store cramped into a mall setting won't cut it. The displays had some nice specimens and the ability to feed/touch is nice, but based on my previous knowledge of aquariums , fish need one gallon of water per inch of size. Most of these fish are living in overcrowded slums. The live animals are not better off. In the parrot habitat , one bird has plucked his on its feathers to the point of having bald patches. This is stress, from lack of space, interaction, diet , one or all the above. read more
2 years ago
Great trip to Austin, ended it on a Sunday afternoon at the Austin Aquarium. They got food and snack available. You can purchase tokens to use to interact with some of the Aquarium's host in an extremely fun experience. read more
2 years ago
Great interaction & educational experience for all ages, well worth the fee. Staff was professional, friendly & helpful explaining to families membership may be less expensive. Our afternoon visit lasted bit over a hour, with no rush to leave.Aquariums Bathrooms & animals, in sight were clean & being cleaned in our presence. Washing stations were available every few feet. The least disappointing, one of the better smelling & most comfortable stops in Austin FOR ME ‼ read more
1 year ago
This would have been a five star review, unfortunately 2 things prevent that: #1)treatment of larger animals including birds and smaller mammals(like wallabies) is completely cruel/incompatible with these animal's basic needs(including sunlight, which doesn't exist in the strip mall they are located in. #2)pricing structure is completely dishonest. They advertise a price, and when you show up to the door they charge you an 'entry surcharge...' I am mid Gen Y, and never once encountered price dishonesty in the USA where one price is promised and you get up-charged at the door. Absolute shame! I hope they go out of business and get forced to sell to an entity that takes better care of animals and is more honest with money. read more
2 years ago
It was mostly a nice experience. The staff was very friendly and the animal caretakers were very knowledgeable and always looking out for the animals' best interests. I liked being able to see and touch different animals. There's not a huge variety, but enough to enjoy the experience. The only downside was the long wait to get assistance for entry to animal enclosures. They would announce when it was open to the public to go to these enclosures, but no one would be there. It was confusing. Maybe they were short staffed or maybe it was during peak hours, not sure. I'm thinking of going again, but not on a weekend and during the early part of the day. Maybe that will be a better time. read more
Barf. I've held off writing this review for a year because I honestly gag thinking about this place and the awful smell it has. I'm not an animal rights person or anything, but wow this place needs to be shut down. The animals look in such poor condition, it feels SO sad that they never see the sun and so my heart breaks. There's no possible way to keep this place clean because it's essentially cramming a ton of animals indoors. It's dingy, dirty, disgusting, smelly. I admit, the only good part were the otters, and they did look like they had a lot of fun and the only animals that felt like they were well cared for. But other than that, the animals here deserve better. They all feel depressed and like they have zero motivation for anything. This place has truly haunted me. read more
Dark, dirty and depressing. They should change the name to "Austin's strip mall aquarium. We came with our toddler who was at times similarly nonplussed. Compared to aquariums in other cities, the "Austin Aquarium" is a disappointment. It's honestly a shame that they managed to get Austin's namesake without representing our fine city. The aquarium feels more like a roadshow attraction rather than proper aquarium. There are some cool things about the Austin aquarium like the ability to touch and feed some of the fish. You can also have an otter "experience" where they'll let you into the enclosure and the otters can play with you as you feed them. There are a few bird enclosures as well. All-in-all this is not only a "don't go" in my opinion, but going is supporting a bunch of bad practices, possibly bordering on animal cruelty. read more
1 year ago
This is a horrible place that mistreats the animals under their care. Entry fees as high as $60 yet none of that goes to vet care when animals are sick or wounded. Please do not support this business if you love animals. read more
Went to the aquarium for an adventure day. And the aquarium was super packed. Very popular site. The air reeked of animal feed, bird poop, and stagnant water. Air filtration is a must upgrade! Enclosures are dated and, for some of the animal inhabitants, entirely too small. But, they had sting rays, sharks, ringtail lemurs, koi fish, and even a capybara for photos and petting. The small aquarium was more diverse than I had expected and the kids really seem to enjoy themselves. The price for Austin Aquarium is inflated. However, the season pass applies to the Austin aquarium as well as the aquariums in Houston and San Antonio!! So that's a plus. read more
2 years ago
This aquarium treats these animal horribly!! They are inside all day long, in small cages and pet by humans constantly. If you care about animals at all, then this place is NOT for you. It would be better to see the animals in their natural habitat or something close to it so that kids could actually have an appreciation for animals and what their needs are. This place is horrendous and should be shut down immediately. I am not a crazy PETA person but if you do a simple Google search on the family that owns this aquarium, you will see they have been jailed for illegal animal trafficking and wanted/fined for their treatment of these animals. read more
I surprised my boyfriend for his birthday for a mini day date at the aquarium. He's such an animal enthusiast, so I knew he would love it. First things first: it's pricey! There's a whole system to enjoying the interaction with the animals. Depending on the animal you want to let, you have to buy a set of coins. It adds up. But it's worth it! He was such a kid. We had such a great time. Parking: free! Interactive. Super fun! Worth going! read more
2 years ago
Animals were not well kept/in appropriate enclosures. this is a for profit "zoo" and we felt more money should be allocated to the care of the animals & there cages. read more
4 years ago
This place scammed my mother out of over $200. We booked a trip to the aquarium while visiting from Washington State. We purchased tickets online ahead of time, and when we got to will-call they had lost our tickets. Fortunately we had our email confirmation. The person working the desk offered my mom a a deal as a way to say sorry for their mistake and our inconvenience. She said 'I'll add an annual membership for just $50 more so you can come back and visit as many times as you would like during your visit here. My mom was visiting with several of her grandchildren and myself so this seemed like a great idea. The clerk typed away, ran my mom's credit card, and off we were. Flash forward a year later and my mother noticed a strange expensive charge on her bank statement. 'Austin Aquarium auto renewal'. She called. And called. She called 8 times and nobody would ever talk to her and just transferred her to dead ends. Finally she wrote the GM, Taryn, asking for the charge to be reversed as she did not authorize or knowingly purchase an auto renewing membership. Taryn replied saying no, you must cancel 30 days ahead of time in writing or in person. She then proceeded to tell my mother (a GRANDMA!) "I do not appreciate your adolescent behavior and maybe if you spoke to people with more kindness you would get more out of life. I hope in the future you learn to speak to people with respect and that you read the terms and conditions before signing up for something so that nobody in the future has to deal with your nasty attitude". I'm just shocked by this whole situation. Obviously this place preys on the elderly population, out of state visitors, and trusting folks who take sales associates at their word. Now we are having to go through disputing a fraudulent charge on our credit card, reporting to the BBB, etc. Just stay away from here. read more
2 years ago
My four year old autistic son had the best day visiting the aquarium for the first time. Overall it seems spaced out well and we spent a couple of hours there and could have spent more time. We will be back for another visit! read more
We thought we were going to an aquarium, but really ended up in a hugely interactive zoo. This place exceeded our expectations 10 fold. Admission is fairly inexpensive and you buy coins, which start at $3 a coin, which allows you to feed the animals. We ended up getting 25 coins, 2 adults, 2 children. It took us around 2 hours to walk through and fully enjoy the whole place. Everyone was practicing social distancing and mask were required. Staff were walking around spraying and sanitizing each different space, with loads of wash stations spread throughout the facility. Almost every animal is interactive. You use a coin to get food for the fish, nurse sharks, sting rays, etc. The food cost 1 tokens, and interactive ones that allow you to truly touch the animals cost 4-8 tokens. So the lemur encounter was 4 tokens, so essentially $12 to spend a couple minutes with them. My daughters, and myself absolutely loved this cute little spot that was recommended from a young woman we ran into. I can't wait to come back. read more
1 year ago
This was the saddest children's activity I've been to in quite some time. We took our 12month old last weekend and it was honestly terrible. The facility is disgusting - it's run down, dirty, and the animals look like they're on their last leg. The fish tanks are overcrowded and it was so sad to watch everyone putting their grubby hands directly in the tanks to feed these poor fish with holes in their fins. I cannot fathom how this place hasn't been shut down yet. Truly terrible and a shame that we are such a large city and THIS is our aquarium. The tickets for my husband, myself and our 1 yr old were $60 and we spent about 12 minutes here total. It was just awful - do not waste your time. Especially if you love animals - you'll leave sad. There's a reason the reviews are the rating they are... read more
2 years ago
We had a blast visiting Austin and coming here to see the marine life. It was a blessing!
I've been to many aquariums but never one in a strip mall! However, I was not disappointed. It's much larger than it looks once you get inside and the smaller size allows you to get very up close and personal with the animals. I got so many good photos and videos. You can tell the staff really cares about its furry and feathered friends. This is one place that you can be very interactive - feed sharks, sting rays, go inside the parakeet cage, play with lemurs, etc. It's so much fun! read more
I don't know how this place can call itself an aquarium. It is a joke. It is at best, a roadside attraction, not an aquarium. It is at worst, selling "animal encounters" but actually exploiting animals, again, not an aquarium. It is a dirty, dingy playground with a cheap "mermaid" singing Disney songs, not an aquarium. Had I been able to see past the front door when entering, I wouldn't have bought the tickets, which by the way was $60 for a family of just 3. My 6 y/o son asked "why are there capybaras? they don't live in the water." Absolutely disgusting. Where's PETA when you need them? This place should be shut down asap. Do not go here!!! read more
They say everything is bigger in Texas - I don't think they took the Austin Aquarium into account when that statement came about. Don't get me wrong it wasn't a bad place, but you could put the whole thing in a small corner of most major city aquariums. While traveling with a two year old it was probably the perfect size to keep him busy and not get burnt out halfway through. Some nice displays of stingrays, koi, sharks etc along with various turtles & birds but again very scaled down compared to others we've visited. My biggest complaint would be the tokens they upsell you on when buying tickets. Wanting my son to have a great experience I allowed myself to get grifted into 10 of them at about $27. Unfortunately all we wound up doing was a few feedings at one coin each. at some of the displays they had those vending machines they used to keep at the front of supermarkets with the little plastic bubbles that had a prize in them - well, these had whatever food that display was given but very little of it. And most of the 'experiences' they offer cost multiple coins and were either closed or he was too young for. We made it all the way around and I realized I still had 7 of the coins in my pocket. Wound up giving them to a mom who was on the fence with buying them as we were leaving so that one less person got ripped off by this. At the end of the day it's a cute outing for young kids but nothing that'll blow your mind. Just avoid the coin grift and you'll do ok. read more
7 years ago
I love a good mom and pop business, but the Austin Aquarium left so much to be desired. My #1 complaint is the quality of the water the fishes are swimming in. It's MURKY... yellow... disgusting. Employees told me that it just looks that way but I'm not buying that. Of extreme concern was the unsupervised care of small animals such as rabbits, lizards and birds. I had to step in and stop two unpleasant kids from hurting a rabbit. This shouldn't even be necessary considering that there seemed to be more staff members than guests. There was a young woman staffing the area but she was too busy talking with another employee. Then they sneakily nickle and dime you with exorbitantly-priced tokens for extra things like balloon modelling and face painting. The food experience was sad. Both of the employees I interacted with had no idea what they were doing... Want a hot dog? Wait 20 minutes. A slice of pizza? You'll have to wait until the pizza delivery guy comes. If you do go, don't miss the birds and reptiles. read more
Second time in this aquarium and I don't remember it being SO SMALL! We walked through it relatively quickly (approximately 30 minutes) and thankfully, we are members of the SA aquarium so we didn't pay, but I'm not too sure if the price of this place justifies the experience. The front staff was great and accommodating, but the aquarium itself does need work & more exhibits. read more
2 years ago
What an amazing day at the Austin Aquarium!!! First, I want to disclose that I had visited this place about six months ago. I can understand some of the previous comments about it looking unkept. That was my first impression, six months ago but, I also noticed that it wasn't the care of the animals, their habitats were always exceptionally clean or the wonderful people that work there (you can tell they REALLY LOVE WHAT THEY DO AND WHO THEY WORK FOR...the animals, of course!) , it was only due to it needing a new paint job. I thought about this and I came to the conclusion that it's probably really difficult to perform any kind of construction around animals so, it makes sense why this was put off for awhile. Holy Moly! I just went there today and it's unbelievable how great it looks now! As always, we were greeted with happy employees that go out of their way to answer any questions and facilitate a first hand experience with their animals. Emma was so sweet to help us with getting to meet and even pet their residents. She introduced us to Tati who is in charge of the penguins. After washing off our hands, cleaning our shoes and a brief tutorial about how to behave around these beautiful creatures, we were able to feed and gently pet with two fingers, four of their penguins from South Africa. It was educational and a once in a lifetime experience! Next, Ryan took us into the Brazilian porcupine habitat after the same method of hand washing and education of how a human should behave while amongst these wild animals. Phenomenal experience! I loved how both care givers were so gentle with these creatures and loved to share information about them and also very professional and protective of both the animal and the customer. This is by far the best place for not just children but adults too! I'm amazed and impressed with The Austin Aquarium from A to Z! If you're a local or visiting, you got to go to this place. Honestly, I think it's perfect if you're feeling down or a little depressed, it's better than Prozac! Thank you, Emma, Tati, Ryan and all the other employees I didn't get the opportunity to meet. read more
Never knew there was an aquarium in Austin! This place is pretty cool for the kids but most of the interactions were closed or kids younger than 6 weren't allowed to participate. We bought about 10 tokens which can be redeemed for fish food along the exhibits or the interactions. We struggled to find ways to use those tokens so would definitely recommend being a little conservative since you can always go back to the entrance and buy more. Not the best aquarium I've ever been to but it's decent enough to visit if you haven't seen anything in a while. If you are going to visit multiple times it's worth checking out the annual plan. The tokens can make your visit go from reasonable to expensive very quickly. read more
Hands down the best aquarium/zoo that I've been to. What looks like a pet shop from the outside is actually a great experience. Some of the animals wander around in the crowd like the iguanas, ducks, tortoises, and parrots. My friend and I paid extra for tokens that allowed us into the lemur's habit for a live experience where they were jumping on top of us and we can pet them in their enclosure. It was so worth it!!! read more
I had low expectations for this strip mall aquarium but it over delivered on that. I used to live close to the Aquarium but never was drawn to it. However, my 5.5 month old is so fussy at home but doesn't make a peep when we're out and about. With the weather being so freakin hot, I've been looking for indoor activities that aren't food/cafes and there really isn't a ton. So, I figured a little trip the aquarium would be fun. The place is definitely bigger than you'd expect from looking at it but smaller than you'd expect of an aquarium. I feel like the term "aquarium" is a bit of a stretch. There are lots of different animals, some of the aquatic nature. There were lots of experiences where you could go in and hand out with the animals. I couldn't go in as there was an age limit (and it wa just me and my daughter) but it seemed like a ton of fun. There were lemurs, some cool looking birds, toucans, and some other fun animal experiences I can't remember. I also remember a person dressed as a princess walking around with a live snack around her waste which I thought was fun. I wasn't 100% sure why she has to be a princess to do it but I'll roll with it. Even though my daughter is really too young to get the full experience, she got a kick out of looking at the big fish through the sides of the tanks. Do I think this is a $21/adult experience? No. I bought my tickets on rush49 and they were like $15 which feels more accurately priced. read more
3 years ago
It's easy to hate on this place I guess cause it is small and up close with the animals, but I think it's great. Been twice now, once it was super crowded and loud and intense, I can see how it's a bit much for people, and they might give a negative review. The second time it wasn't crowded, it was super clean actually, even the bathrooms were very clean, the staff was great and seemed to love the animas at all and we had an amazing time. Where else can you pet a penguin? I've owned a big koi pond and it is not easy keeping that clean, especially when it's fully stocked or overstocked, so kudos to whoever is maintaining it here, the water was crystal clear, and no algae growth. If one fat iguana has to get poked by 100,000 kids to inspire the next generation of conservationists and biologists so be it! Avoid holiday weekends, go in the morning, and you'll have a blast here with your kiddos. read more
3 years ago
This weekend I visited the Acquarium and was truthfully shocked and saddened by the conditions the animals are living in. The enclosures are tiny, and filled with excrement. So much so that the animals were walking through it and the entire facility smelled. Guests are encouraged to touch animals with absolutely no supervision, which is dangerous for the visitors and stressful and dangerous for the animals. It is clear that these animals have never and will never see the light of day. They need to be taken somewhere to be rehabilitated and cared for. read more
7 years ago
Ok I will start with the few pros: -entrance tickets are affordable -educators are free of charge -a lot of freedom with the animals: like going inside the bird's cages and touching the animals. Cons: -pretty small not only for the humans but for the animals too. -not a lot of supervision -lacks a cleaning environment. I felt the areas for the big animals like the turtles were so small. The baby kangaroos were in a very small cage. These animal are meant to roam free. But if you are going to keep them for $ and people's attractions the least you can do is have a big space for them. Now I don't know if they have a back space were the public couldn't see. I really hope that's the case but I really doubt it. One of the fish tanks were so crowded with big fishes. I felt it was way too many to have in the same tank. My girls loved it of course. I don't like zoos or sea world kind of places because I consider them to be animal cruelty. I thought this aquarium being in Austin was gonna be more animal friendly but it wasn't. Definitely would not be coming back here! read more
1 year ago
Alexandria, Merlissa, Madison, and Jalani are rock stars with the kids. You all are so sweet, patient, and kind. Keep up the great work ladies. read more
3 years ago
Nice and friendly staff. The fish and other animals were nice. We enjoyed feeding the fish. Great place for a quick trip but don't go there expecting the Georgia Aquarium or equivalent. Cool experience none the less. read more
3 years ago
Honest review - I didn't know what to expect walking into the aquarium yesterday as this was my first visit. Upon walking into the facility you know pretty quickly that you're in an establishment for aquatic life and live animals. If you're expecting the scents and sounds of a Spa, this isn't for you. The next thing you will experience is seeing some select birds freely flying and perching around the receiving area. This was really cool. The aquarium is somewhat smaller and exhibits are closer in proximity than you'd see at an outdoor zoo and it was very busy with birthday parties and large family groups but it was not difficult to navigate at all. The stingray tank was very interesting so I'd recommend checking it out. My husband took the opportunity to get his hand cleaned by shrimp! That was wild! But the absolute best experience was getting to spend some quality time with Sid and Ryan. I suffer from severe chronic anxiety but immediately upon meeting Sid, my whole body felt calm and listening to Ryan talk so passionately and lovingly about Sid was absolutely the icing on top of an incredible experience. The two of them together made my experience epic. read more
2 years ago
A few weeks ago I was passing by Austin Aquarium and saw their employees carrying a giant snake to the sidewalk (next to the highway!) where protesters were chanting. I couldn't believe what I was seeing, so I stopped and watched. The employees stayed there for at least 10 minutes. They were smiling and dancing like they were trying to taunt the protesters. All the traffic and voices must have been so distressing to the snake. I read that pythons and boa constrictors are nocturnal, so the sunlight, man-handling, vibrations and sounds could have caused the snake to bite the employees or the family that staff greeted with the snake as they were getting out of their car near the protesters. I have never seen animal caretakers show so little regard for an animal's well-being and so little understanding that wild animals are unpredictable under duress. When I got home, I googled Austin Aquarium and learned that several children and adults have been bitten, one family sued, the rabies control authority for the City of Austin and Travis County have responded to multiple different bite incidents at the Austin Aquarium, they have multiple BBB complaints and federal (USDA) citations. The City of Austin's Animal Advisory Commission passed Ordinance 3-2-10 prohibiting certain zoos and aquariums from hosting public interactions with wild animals, specifically for-profit establishments, like Austin Aquarium, that are not accredited by the Association of Zoos & Aquariums. Also, over 60,000 people have signed a petition to have Austin Aquarium shut down. Also noteworthy is that the owner's husband, Ammon Covino, spent time in federal prison for crimes related to wild animals. His brother, Vince Covino, just resigned as CEO of SeaQuest following SeaQuest locations in Colorado, Georgia and Connecticut being forced to permanently shut down after numerous citations from regulatory agencies and complaints...centering around animal welfare and injuries to customers. I just wonder who's next. I hope visitors to Austin Aquarium and SeaQuest have enough savings for medical expenses and therapy. But, of course, even more than that, I hope the Covino family hand over all of their captors to rescue organizations and stop exploiting humans and non-humans once and for all. Stay safe, everyone. (And perhaps warn others about what might happen if they visit Austin Aquarium or SeaQuest?) read more
3 years ago
Our entire visit here was amazing!! The staff was incredible and so much fun, and they made the experience so magical. They even captured my genuine reaction to these fuzzy guys waving We will 100% be back, thanks for making our day * special shout-out to Devin, the other handler who's name we failed to get, and the manager specifically. Y'all are amazing * read more
Update January 2020: Had a marvelous visit with 3 young grandkids. Misty at the front was exceptionally nice to us and the kids when we went in. The parakeet room was amazing too. You sit with a small cup of millet in an aviary of about 100 parakeets. They land all over you and squabble for feeding rights some time. This is the first time either of these kids ever touched a bird and they loved the experience. The attendant, Mark, is obviously a bird lover and was nice, helpful and informative. January 2018: This place is amazing. Although a bit small, and not perfectly maintained (I'm sure the staff get paid the big-bucks), the interactivity of this place sets it apart from any aquarium I've ever visited. It's not cheap, but we bought tickets online and might have saved a little. Went with 2 adults, a 15 year old, a 6 and 8 year old. The amazing thing about this place is that you can touch and feed a lot of different animals. The Manta Rays came right up to you and almost climbed out of their tank for krill. The Kois splashed us they were so eager for feeding. The 8 year old only threw the food at the small sharks, he didn't want to get too close. For myself and the 15 year old, the birds were the best. We first bought (with tokens) food for Lorikeets. These beautiful, rainbow colored birds, are about twice the size of a parakeet. The very helpful handler brought out a small cup of a nectar-like liquid that they apparently love, with a bird on each hand. When she handed us each a bird and food, others quickly landed on our arms to feed. These birds were surprisingly heavy, but relatively polite to us and each other. One stood on my shoulder and screeched in my ear. Both of us were really fascinated with this experience. I didn't even mind getting pooped on (on both knees). The handler got me paper towels to wipe it off. Then we went into the parakeet cage with my 6 year old. The parakeets were not nearly as polite as the bigger birds. Once we each had a cup of seed, they were all over us, buzzing right in front of our faces and climbing all over our arms and occasionally my head. The 6 year old couldn't take it and dropped her food immediately. I got another cup from the handler and had two hands full of birds. The 6 year old was scared but managed to stay for a while. The birds weren't bothering her, she didn't have any food for them. They would fight each other for sole possession of the cup of food. One white guy was fearless in protecting his cup. The 15 year old and I loved the feeling of having these birds all over us. At one point, a spectator called a "real birdman" when I had birds all over me. That experience was really fun. The little ones had snacks and small toys for a nice gift shop. Although the hand washing stations were often out of paper towels, the floor was wet in some areas, and the place was far from perfect. It was also really fun. The staff were very young, but exceptionally nice. Although the outing was a bit on the expensive side, it was well worth it and I'd highly recommend this for anyone, any age. read more
More info about Austin Aquarium
13530 US-183
Ste 101
Austin, TX 78750
Directions
(512) 222-5586
Call Now
Visit Website
http://www.austinaquarium.com
View classes
Hours
What time does Austin Aquarium open?
Austin Aquarium opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Austin Aquarium close?
Austin Aquarium closes at 6:00 PM on Monday, Tuesday, Wednesday and Thursday.Austin Aquarium closes at 8:00 PM on Friday and Saturday.Austin Aquarium closes at 7:00 PM on Sunday.
Mon-Thu 10:00 AM - 6:00 PMFri-Sat 10:00 AM - 8:00 PMSun 10:00 AM - 7:00 PM
Payment methods
Does Austin Aquarium take credit cards?
Yes, Austin Aquarium takes credit cards.
Indoor Amenities
Does Austin Aquarium allow dogs?
No, Austin Aquarium does not allow dogs.
Outdoor Amenities
Does Austin Aquarium have bike parking?
Yes, Austin Aquarium has bike parking.
Does Austin Aquarium have parking?
Yes, Austin Aquarium has parking options. Private Lot Parking
Other Amenities
Is Austin Aquarium wheelchair accessible?
Yes, Austin Aquarium is wheelchair accessible.
From the Business
Specialties
Our aquarium is home to thousands of species within dozens of exhibits! Whether you are local, or in town for a visit, your family and friends will have a blast at one of Austin's best attractions. Many of our exhibits are interactive and fun to engage with. Daily shows highlight our marine life, reptiles from desert and rain forest and exotic tropical birds. Our space is perfect for birthday parties and field trips. We even have some fun activities like Octopus Encounters, Morning Rounds, and more! Check out our website for more information and plan your next visit to our amazing aquarium attraction!
History
Established in 2013.
This aquarium was opened with families in mind. Featuring thousands of species, reptiles, warm and cold water fish and various exotic birds are there to touch, interact with and learn about. We are adding to our offerings continuously, both in terms of the animals featured and the programming. Listen to our Daily Talks, where our biologists provide you snippets of information about the species in the exhibits. Our facility is available for your private events, birthday parties, or join us for a night Sleeping with the Sharks.
Meet the Manager: Susan E.
Susan Elcox is the Marketing Director of the Portland Aquarium. With a 30 year background in marketing, she works with the aquarium team to introduce you to the aquarium in advertising, through the aquarium website, social media forums, and more. Susan appreciates your Yelp reviews and takes your feedback to the aquarium for improvement.
Austin Aquarium Reviews in Other Languages
Ask the Community - Austin Aquarium
Review Highlights - Austin Aquarium
“This is a nice little aquarium that actually has a lot more to offer than it may seem from the outside.”
Mentioned in 13 reviews
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Why does Yelp recommend reviews?
264 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
11 years ago
Waking in I was greeted by a young employee who look a little overwhelmed which seemed understandable, there were tons of people trying to ask questions or buy things at the same time, but she seemed to handle it pretty well. I would reckoned having some one else up there to help when it gets so busy. I paid for my adult ticket, I should have bought it online since it would have been cheaper, but compared to the prices of other aquariums the price wasn't that bad, especially since they offer it cheaper online. For people on here who complain about the walk in price, they offer great deals online, take advantage of it, If I had been thinking I would have walked outside and bought it on my phone then walked in. I would give 3 stars to the first room which had the large green iguana and some to uh tanks. It would get more stars if they had more information about the animals included In the tanks. I knew most of he information already, but I have a degree in this stuff and most people don't. So I suggest adding more labels or have someone standing there to share information. The green iguana was beautiful and ate some lettuce right out of my hand. I've seen reviews which people say he doesn't look happy. Obviously they don't know anything about animals since you can't infer that kind of information from reptiles. Besides the iguana had a massive area to roam in, if he didn't want to be pet he just climbed up on his rocks. The next room, the tropical fish and the sting rays I would give 4 stars. It would have 5 but I really feel that there could be more information about he animals, there weren't any kind of signs identifying all the different Stingrays and fish in there. However feeding them was fantastic and I would do it again and again. I've seen reviews of people who again know nothing of animal behavior talk about the sting rays trying to beach themselves. They are not trying to beach themselves. They have figured out that People have food and so they climb the glass to get the food The next exhibit was one of my favorites but sadly I have to give it 3 stars. The black throated monitor andcaiman exhibit was excellent. I really loved the way they incorporated the two species together along with the catfish in the exhibit. Excellent job on the husbandry team who did that. I give it 3 stars for again the lack of information about them. There is a screen at the top, but it doesn't include much information. I think they should have wooden post signs either next to you above with tons of information on all the species included in the exhibit. The iguana and baby Caiman exhibit gets 5 stars. It was very clean, the iguanas were eating an excellent looking plate of fresh veggies when I saw them. Very good job in my opinion for whoever feeds them and cleans The koi pond gets 3 stars. I have to agree there are too many koi in there. The water is clean. It's not crystal clear, but you can tell that it's not dirty. People are expecting ocean looking water when they look at it. Koi are fresh water it's basically a nice pond. Again I really feel that there are tons of places they could have information but they don't. The two turtles in there looked very healthyand well fed, the yellow bellied slider was basking in a ledge under a lamp, which was cool to see. Thelorikeet exhibit I would give 4 stars ( oh and my stars are based out of 5 I'm didn't clarify earlier) it was very clean, I'm not an expert on birds, but they all their feathers looked to be in good condition and they seemed very energetic which is good when it comes to birds. Next to it was a good amount of information about the birds do I was satisfied with that. The parakeets are 3 stars. Very clean, but absolutely no information. The Sharks are 4 stars but again little information on the different species. Employee care and knowledge is 10 out of 5 stars. I started asking one of the employees named Charlie as he was feeding the macaws tons of questions about the birds. He was extremely knowledgeable. I feel like this guy was an awesome textbook or something. He knew so much about the Birds and bird behavior. He talked me through how to train large birds and how to care for them and their origins and endangered statuses.A few small children next to me asked him lots of silly questions but he was so sweet and energetic when answering all of their questions. I wouldn't have been able to do that .He even showed us Clyde the cockatoo' tricks and let us pet Clyde He was super interactive with the kids and me, he showed ushow to get the birds to speak to us, and do cool tricks like dancing. He was seriously able to answer any question we asked about the birds with an intelligent and informative answer without being boring to the kids. I Really enjoyed the aquarium and I will definitely be coming back with some more friends for a guided tour and the morning rounds options and if I'm able I'd love to request Charlie as our guide!! read more
13 years ago
When we found out about this place we bought the family annual membership for $70. With annual passes for four of us for a year at that price we didn't have really high expectations since that's around than $18 per person for an annual pass. Our kids are teenagers, for the record. We went last Sat., 12/14. The space was a furniture store previously, so it's not a huge indoor space. It's a little too dark. The low lighting helps to see the smaller aquariums, but for the larger exhibits like the shark and ray pools more light would be nice, and they could use more light in some other areas. They haven't got all their stock in yet - the otters, jellyfish, and a few other really cool creatures are coming soon. The touch tank is still in progress. The seals and sea turtles are coming soon. The place doesn't feel finished yet, they obviously are still working on a lot of the displays now, and it feels like they might have rushed to get things opened and haven't got everything worked out. So it's still too early to give a complete review, but the kids and I liked what we saw. It probably will be a few more months before we really know what it's going to be like. We're planning to drop in next weekend for an hour or two since we live relatively nearby. It feels like the people who run this thing were amateur aquarists who tried to make their hobby a business. There are a lot of smaller display tanks where they have amazing fish species (the giant octopus is awesome), but the tanks aren't the centerpiece, the fish are. I have a few aquariums and was really excited at seeing some of the fish in those tanks. But if you are trying to entertain a very young child, they might be less interested in them. For instance there have amazing tiny Garden Eels, but you need to sit still to see them as they'll hide when they see movement. The shark and ray touch tanks were well done with a lot of space so the creatures could keep their space and wouldn't get stressed by not having a safe domain. The reptile area felt more finished and was really nice. They had Caimans, Jackson's Chameleons, Poison Dart Frogs, Iguanas, geckos, snakes, tortoises, and other reptiles and amphibians. They have a Macaw and a Toucan that they bring out at times. They don't let them out for too long since the exposure to crowds and noise would stress the birds, so we saw the Macaw but not the Toucan. They also have a Lorikeet area where you can feed the Lorikeets nectar. Lorikeets are very sweet and docile birds, and will drink nectar from hand held cups, so that's a must-do part of the exhibit. The caretakers were friendly and liked telling us about their animals, but might be less interesting to small kids - we were talking about habitat and care. All the folks I talked to were knowledgable and seemed excited to be able to work with the animals so they added a lot to the experience for us. There are some online allegations that the owners didn't take care of their stock at the Portland Aquarium (something to be taken very seriously), so I talked to the caretakers at length to get a sense of how things were being run. The three I talked to seemed very knowledgable about the animals they were responsible for and seemed to know a lot about proper care of the animals. They all said that they had final care decisions and could veto the owners requests if it was in the animals interest, and that some of the displays weren't as impressive looking to people to accommodate the well being of the animals. I was carefully watching for any animals showing signs of stress or illness and didn't spot anything like that, which was a relief. Honestly, the claim that the owners were in it for the money so they were letting tens of thousands of dollars worth of stock die to save a few pennies never made sense, but I felt better after seeing the way they were running things in person. Any reviews of this place earlier than 12/14 are meaningless since it didn't open until then. There is a PETA-type anti-Austin Aquarium group who believe all aquariums and zoos are immoral, and have been getting their members to create negative press/reviews. They have a Facebook group and I just checked and saw they were sending members to Yelp, so take some of the negativity with a grain of salt since some people have more of an agenda than just wanting to see the animals well cared for. The place doesn't have a polished feel, and they probably opened earlier than they should have since they don't have all their tanks going yet, but these seem like temporary issues. I really enjoyed the displays that they did have going, and liked the employees, I might have given the place a 3 in its current incomplete form but went with 4 since he aquarium shows promise, and since there was at least one reviewer with a 1 star review making false claims about sick/dead fish. read more
10 years ago
I LOVED this place and its employees! I loved it so much that I made a yelp account just so i could leave a review. We went there about on Tuesday about a week ago Overall I had a great experience here with my daughters ages 12 and 9. It was very interactive with was AWESOME where else can my daughters pet a full grown Iguana and a sting ray?! When we did our first walk through the Aquarium I wasn't sure what we were able to touch or do but one of the employee's which I neer asked for his name but my daughter insist his name was Corey was super helpful! He told us what we could touch and feed and even gave my daughters some free Koi food and they loved it! He even offered to bring out a snake for my girls but they were a little to scared of snakes. Haha we were HOOKED on feeding the animals after that. I think we ended up feeding every animal there TWICE it was great!. And we fed the parakeets at least 5 times! The next great part of our visit was the bird show! It was SO COOL! It was super educational, funny and interactive! One of my daughters even got chosen to be a helper in the show and the white bird they have I think his name was clapper FLEW to my daughter said HI then FLEW back to the trainer it was so AWESOME. It reminded me of like a SeaWorld show but BETTER because my daughters were able to actually interact WITH the birds. My daughter was in absolute bliss! After the show the Trainer I believe his name was Charlie hung around with the birds and continued to talk to my daughters and show them other cool bird tricks and even let my daughters HOLD each bird. If you go to the Aquarium I deifintly recommend watching the bird show and then Talking to the bird trainer afterwards. He was so passionate about what he was doing and you could tell he loves those birds. My daughter is even saying she wants to work with birds when she grows up! I'm hoping you guys have a volunteer option because my daughters would LOVE to learn more about caring for animals. So all in all it was GREAT 10/5 We are checking out their sister aquarium tomorrow in San Antonio and I'll keep you guys updated! read more
12 years ago
So many negative reviews on this place, and yet we still decided to give it a shot. Not again...! So where to begin? The place is overpriced for what it is, and that is reason enough to never go again. The exhibits were mostly lame and the entire place felt cheap and kinda scummy. The signage wasn't all that helpful in letting the kids know what they were looking at, and there was a decided lack of enthusiasm by the few staff members that were working on the Saturday that I was there. On top of that, there is a weird concession area in the very back of the aquarium... but no staff member working there. Not that I wanted to give them any more of my money, but geez! And they also get you for some overpriced lorikeet food and koi food in the back of the place. The lorikeet nectar was $3 and you would think that there would be enough in the cup that it would last more than 30 seconds. The brds got tired of me and my son pretty quickly when we ran out of food, which was just about immediately. And the koi food was another $2 and wasn't much better in terms of value for the money. But the worst part of this is the entry way / exit / ticketing area and the very overpriced gift shop area. There was only one person working the whole area, covering 2 registers (one for people coming in, one for people buying stuff at the gift store) and she was going back and forth trying to deal with two lines. It was embarrassing. And after touring the poor excuse for an aquarium (more like a glorified pet store but creepier), you end up in this weird looking gift shop area where just about everything is overpriced and the paint on the floor is so old that it is peeling up. I'm not sure what kkind of vibe the owners are going for in this location, but if they were going for dark, dank, creepy and overpriced, they got it right. read more
13 years ago
This aquarium is very lack luster and disappointing. There are a few touch tanks which is the coolest thing about this place but everything else in the aquarium you could pretty much see for free, in larger cooler tanks, from one of the many quality local fish stores. The Fish Gallery on Lamar comes to mind. The largest aquarium I saw outside of the touch tanks was maybe 200 gallons. Pathetically small for a for-profit aquarium. The aquarium has an "open layout" which makes it noisy and distracting, unlike most other aquariums which try to maintain peaceful and calm surroundings. On top of all that, it's small. Very small. It took us about 45 minutes to get through the whole thing including feeding the sting rays and parrotlets. It's also expensive when compared to Sea Life in Grapevine which is easily three times the size for the same price. Over all I'm very disappointed that we spent the money on a year long membership to this place and even at half price! I was thinking that it would be a good place to take my baby but the lack of large viewing aquariums makes this place no good for small babies and the open layout makes it hard for me with two other kids and then a baby. We will go back, only because of the darn membership but after that is used up I don't think we will. Edit 5/1/14: I finally got bored enough to take my children back here since I was duped into buying the year long family pass and it was free. The second time around was equally as disappointing as the first time except this time the Aquarium smelled like a dirty fish tank. That mildewy, dirty, gross smell from a tank that hasn't been cleaned in a long while is exactly what this whole Aquarium smelled like. The floors were dirty and sticky. Luckily it only took us 30 minutes to walk through the whole place. read more
11 years ago
I recently moved to Austin and was chatting with a friend about things to do in Austin. I mentioned wanting to go to the aquarium since I have been to many in multiple states. She immediately without any hesitation said, "I have two free tickets, don't pay! It's totally not worth it." Skeptical, I took the tickets. I used the GPS to get there and I'm shocked that its so far north from downtown, it's so far north it almost isn't in Austin. As I am following the last few directions my GPS is giving me I am very confused to see I am pulling up to a strip mall. I am looking for something large but it is very small and nestled between other businesses. I realize this may be as disappointing as my friend suggested. I walk in and the smell hits me in the face. It's bad. Really bad. There is only one employee there and she looks like she's barely 18. I notice the prices posted next to her and am suddenly very thankful I am not paying for admission. The tanks were murky and foggy, there was sludge all over the edges and on the water pumps. The stingrays were trying to jump out of the tanks which I had never seen before. There wasn't anyone monitoring the people or the animals in either the sting ray or shark petting tanks, which I again have never seen. There were two large ducks in a small contained area with a tortoise, it was dirty, dark, and depressing. The koi tank was over crowded and disgusting. I could go on and on. Essentially I left feeling very very badly for the animals and very thankful I didn't pay to see that dirty depressing place. There were LCD screen with some information about some of the animals they had. That's the only good thing I can think of. Don't waste your money. This place should be shut down. read more
7 years ago
I took my kids ONCE to this "Aquarium" a couple years ago and NEVER again will I set foot in this appalling place ever again. It is straight up animal cruelty. These are birds, marine mammals and fish who are enclosed in small spaces under artificial lighting and never see sunlight. That is gross negligence and mistreatment. If you still go there please don't!! Thinking of doing a bday party there?? JUST SAY NO. the conditions are appalling. Notice the malnourished tortoise all by himself? The birds resting on top of that overcrowded fish tank that is holding about 4x it's maximal capacity?? Did you have a sick feeling as you left that place?? Yah it's bc you're a decent person and you know something is sooooo wrong about this place. And if you didn't I highly recommend you reevaluate what you saw in there. Why are there exhibits that are unsupervised? The interaction with animals should be a respected one, not a FREE FOR ALL. There needs to be rules about safety and how to properly handle these animals. Please don't support this SHAM of a place. It's a FOR-PROFIT business. They've gotten into hot water before, including prison time for one of the owners and former manager for acquiring marine mammals ILLEGALLY. They're glorified poachers. I am so shocked this place is still open. It's because people are still giving it business. Just last week a child was bitten by a lemur there. what in the world!! that should raise red flags right there. why is there a friggin lemur in this place, not in an outdoor environment?? stop giving this place business so they can shut down and these animals can be taken to a REAL aquarium. read more
7 years ago
If you REALLY love and care about animals do not support this place. This is more of an indoor zoo housing many exotic animals that need to be living outdoors to maintain optimal health. These are not good living conditions for these animals and many of the animals are under extreme stress due to the living conditions and so many visitors. These are wild animals and their nervous systems cannot take this without causing them stress which effects their health. They need to live in an environment that is more natural with a diet close to what they eat in the wild. A small cage indoors is nowhere close to natural. Can you imagine being kept inside a cage, under un-natural light, with no fresh air or sun day in and day out while people come in looking at you and even come into the cage with you and handle you? Animals need hiding places so they can protect themselves from this type of stress, this is why good zoos offer these kinds of environments. I know how amazing it is to have close encounters with wildlife, but this is not the way to do it and you are causing harm to many animals by forcing them to live in these conditions. Please re-consider what it's like for the animals over what you want, and think of their quality of life first. Ex-employees of this place have spoken out about how many animals get sick and die. The owner has gone to prison many times for procurement wild animals illegally. http://www.actionforanimalsaustin.org/anti-circus-campaign/what-you-need-to-know-about-the-austin-aquarium/ https://www.peta.org/wp-content/uploads/2019/04/CovinoFamilyFactsheet.pdf read more
12 years ago
My wife and I took our 4 yr old daughter to see the Austin Aquarium yesterday and she had a blast. It was so awesome that there were so many petting tanks and the fish would come right up to you. My daughter loved petting the rays and sharks and we had a hard time getting her to leave because she wanted to keep petting them. I was so excited that an aquarium was coming to Austin because we love fish and its so hard to drive all the way to Corpus. Then I read the reviews and was really disappointed. I finally decided to go anyway and was pleasantly surprised. I love that it is smaller and more intimate and that its so interactive with kids. Everyone that was there was having fun and most had kids. They even have a play area and slide to give the kids a break and let them get their wiggles out. They also have moving dinosaurs right now. I don't understand why people are complaining about the price. I have been to many of the larger aquariums and though they are much bigger and have shows they charge close to $50 a person. I paid less then that for my whole family. Maybe people don't understand how much it costs to keep and feed saltwater fish. I'm glad they are here and I hope more people support it so that it can get bigger but for now its a wonderful thing to do with your family. I am giving them 5 stars not because its the nicest aquarium I have seen but because they did a great job for being small. I read many reviews that said that they enjoyed it but it was small. I am not going to penalize them for being small. I am rating on how much I enjoyed it and for what it is. read more
4 years ago
DO NOT GO HERE!!! This is a "legal" aquarium actually run by a convicted wildlife trafficker, AMMON COVINO, who served years in prison, was released, & sent back after violating prohibition of involvement with wildlife. Despite this, he STILL used his poor wife's name (hence the "legal") to avoid detection when opening this aquarium and its sisters in San Antonio & Houston. They have told employees to avoid reporting animal bites on staff AND CUSTOMERS often saying a "stray animal is responsible", even after said bites turned the victims veins black. Everything from sloths, iguanas, lemurs, snakes etc. often go ignored for weeks before their deaths because their injuries from cramped enclosures, stress and/or abuse were deemed "too expensive" and forced to die a slow death in horrible, dirty conditions (not to mention the faulty AC they refuse to fix) or BLUDGEONED TO DEATH just because "it's only an sloth...etc.". Odd considering they report several days with $10K-60K in revenue. If you have or know of someone how has been bit or witnessed their "business practices" please report them! Some have been reported but they need to be out of business and imprisoned for good. And that starts with taking your dollar elsewhere! To help I've added the link to file a complaint with the state for unlawful business practices: https://txoag.secure.force.com/CPDOnlineForm/ & pictures of poor Igor the Iguana who was left outside to die after COVINO refused vet care for his injuries. Rest In Peace Igor and all who met their worst fears in their facilities. read more
8 years ago
Visited on Friday, August 3rd, 2018. I must say that from the time of walking in the door of the Austin Aquarium to walking out the door after a couple of hours visiting; the experience was totally fun, fun, fun, interactive, pleasant, well-worth the trip, cost and a total exciting experience. The new Lemur "hands on" exhibit was the highlight of my grandkids (13-girl & 15-boy years old) an neighbor kid (12 years old-girl) day. The Lemur's were very well trained and interacted amazingly well leaving my grandkids and neighbor kid talking for the next several hours how they now want a Lemur as a pet and that we MUST go back real soon. Mr. Ammon C. - Owner was personable and really showed that he cared about our experience; and this made the trip all the more exciting. Even my grandkids commented on how nice the owner was during our visit. We will definitely be going again as the first experience was off the charts for fun and excitement. Every room was filled with hands-on fun and excitement - to feeding the fish, interacting with the many other types of animals, birds, and even the special exhibits with the employees, and shopping in the gift shop was welcoming and fun. This event was none like any of the other events we had visited. As stated "it was over the top fun, fun, fun and hands-on!!" I would highly recommend young people of all ages, mom's/dad's, mature, but young at heart go to the Austin Aquarium. You won't be disappointed. read more
13 years ago
The owner of this place, Ammon Covino, also owns Portland Aquarium in Oregon. He was arrested for "illegally harvesting marine animals"... so who knows how these animals were come by. He was sentenced to a year in prison. The Oregon Aquarium recently released it's "death log" where they logged over 200 animal deaths in a 3 month period. Google the owner's name to learn more fun facts. If that's not enough... This place is disgusting. The tanks on the "exhibits" are smeared up and greasy. The water is disgusting from all the grubby kid hands in it. True, they tell you to wash your hands before you stick them into the "petting tanks", but since they make everyone use the same filthy "reusable" towel at the sinks, the hands that go through there are probably more filthy than before they were washed. The octopus is in a tank that is barely large enough to contain him. He's squished in there like a goldfish. Octopus have the intelligence of a six year old child. Must be nice for him in there. This place is in a shopping center inside of an old furniture store building. It's a disgrace for an "aquarium". They charge prices that are in line with real aquariums ($60 for 2 adults + 1 kid), but they have a dime store ghetto setup. Truly wretched. Stay away. You'll have a better time at Petsmart. I'm truly sorry I took my 8 year old daughter here. I feel like I owe her an apology for subjecting her to this place. read more
4 years ago
This is not an aquarium. This is an exotic animal petting zoo arcade in a strip mall. I'm not sure how or why it is legal. It is one of the saddest places I have ever been. Tokens to touch and feed the animals. Kids poking fish in the face, running around playing and eating while otters do little tricky flips in their tiny pen corners and parents check out the VR headsets. A few macaws swooping through the air, iguana poop on a phone, a deeply depressed gigantic yellow snake curled in a glass box twice her folded size. How could she stretch out? And there is obviously no sun for these animals, trapped in a dark building next to a Kobe Steakhouse. I was too distraught to look at every cage and who else was there. A sign/door for sloths and a giant guinea pig type creature were in my periphery as I quickly exited after saying my goodbyes...Balloon art, caricatures, playscape, gift shop, snack bar...I can see why people come here: a one-stop-shop for your novel Saturday outing and daily dose of cognitive "animal-loving" dissonance. I was there for a child's birthday party, otherwise I never would have known. I had no idea what I was walking into. I just can't believe places like this exist. If you really love animals, please don't support this for-profit sleezy place. Go to an accredited animal sanctuary that actually cares about the well being of animals. Do your research! read more
11 years ago
Thank you for these priceless moments. We had such a blast today! My daughter is diagnosed with being on the Autism spectrum and there's so many things that she is able to touch. The sensory process is just unbelievable! The little underground block, it's like you are one with sea life. She had the best time. My husband and I enjoyed every single part of your aquarium! Even the caymans have a awesome slide!! Thank you guys for bringing this to Austin. I know you got so much crap at first.. but, we have been anxious about going since day 1. I was lucky enough as a kid to go to live in Washington D.C. and see the aquarium and even the moody gardens, and their zoo. As a mom, knowing I've seen something so cool I have always wanted her to see such a sight! Man, you guys may be small.. yet, not one animal was cramped, or in tight spots. The inside is actually pretty big. Here it's all about families having priceless moments, great experiences, learning, staff were walking around and educating all of us, hands on learning. Inside this place is filled with huge opportunities of knowledge, and more priceless moments. You guys have given her the experience I have never dreamed of. Your staff is so knowledgeable. They care! Again, thank you guys for this! It was beyond amazing! read more
13 years ago
I am very disappointed in the unfair negative reviews. Since moving here years ago from California and having the opportunity to visit many Aquariums with my family and as a child myself, the learning experience alone was unforgettable. I didn't expect much since the Aquarium in Austin hasn't been open that long. Our boyscout troop had a sleep over in the Aquarium. The boys were so excited and the staff bent over backwards to make sure everyone had a great time. We were separated into small groups and given a tour. The staff was patient with all the questions and very knowledgeable. The boys enjoyed petting and actually feeling the different ocean life. What really sold me was the interaction with the staff and the animals. You could see how much the animals and care takers really cared for one another and no it wasn't feeding time. I would like to commend Zach Rogers, Jay Bowles, Ryan Campbell, Alan Carter and Roy Valdez on doing such a great job of giving the children and the adults an awesome learning experience where many would never have had otherwise. I know our little guy is talking about becoming an oceanographer when he grows up. Obviously he was pretty impressed! I know they plan to add more to the aquarium. I personally look forward to our next visit. read more
11 years ago
My name is jason i just wanted to say the place is nice for my first time being there i had a bad situation me andy nephew went there the first time i say again some people with special needs were going in and me and my nephew looked around and bought some things we checked out and the lady said yall didnt pay wright we said we didnr know that it was our first time there we can pay know thats fine didnt know i told the lady shw was sweet she replied no im not so we left me and nephew went to book store down the sidewalk in store two guys approach us cussing at us saying they r gonna kick our asses and said i grabbed my private area to the lady then another guy says we got u on camera i said if u did then u know i didnt do that and if u knew that i didnt pay y didn't u say anything then when inside then they leave biok stor and go to my truck in parking lot and mess with it all i have to say they also had another employee talking us about on octopus say foul language i mean cussing some buisness it must b for me to make a mistake then get people to talk shit to u i mean management for something u didnt do when the mistake could of been fixed long ago overall place is excellent but employees really suck read more
7 years ago
Animals are all in enclosures that are too small and filthy. Turtles kept in the same exhibit as koi (including fish-eating turtle species) with tattered fins clearly from being bitten, birds overcrowded in tiny aviaries, bedraggled looking parrots with nothing to do and nothing to prevent them from biting someone. Many animals are underfed, almost all are in far-too-small enclosures and with improper tankmates. Koi tank is hugely overcrowded and I'm surprised they haven't all died. HEALTH RISK from the multiple animal species that guests are allowed to interact with, most of which are not suitable for interaction- komodo dragons are venomous, and lemurs and other primates can carry or catch diseases from humans. Had axolotls (with very fragile gills, should never be kept with fish) in the same tank as aggressive fish, with the axolotl gills bitten down to stumps by said fish. I'm shocked they could still breathe. Overcrowded, smelly, cramped, dark, sad, for humans and animals alike. Shocked more people haven't gotten sick from there. Don't want to know how many animals have died there. Horribly overpriced. Do not go, do not give them your money, report them for animal cruelty. read more
11 years ago
I took my 6-yr-old niece to visit here last month, & we both fell in love with this place! I'd heard it was tiny, so I was surprised when it was bigger than I expected. I didn't realize that it also housed multiple types of birds and a tortoise, & the stingray exhibit was awesome! We fed stingrays, koi, lorikeets, parakeets, & several other animals, & my niece went back to the stingray exhibit at least 5 times. We spent 3 1/2 hours in it & could easily have spent another hour. There was also a birthday party going on at the time, with plenty of room for kiddos to run around. There were multiple places for photo ops, of which my niece took full advantage, & she enjoyed playing on the large playset at the back of the building. As a veterinarian's daughter with a life-long love of animals, I was impressed by the condition of the exhibits and how the employees interacted with the animals. I've since purchased an annual membership for myself with the intent to go on a regular basis. Do yourself and your family a favor, & do the same! I would especially encourage purchasing memberships right now, as they appear to be running a 25% off special. Loved it, loved it, loved it! :-) read more
10 years ago
THANKS Carrie for teaching my kids about the snakes and letting them hold Houston, the Python!! They loved it and can't wait to come back. The Austin Aquarium is a must see for everyone with kids living and visiting Austin. It is small but intimate with the staff there to talk about all the fish, birds, snakes, and other animals. You are allowed to touch almost everything giving kids a more intimate look at the animals than just through a looking glass. My kids and I visit several times a year always leaving there knowing more than when we walked in. Great place for kids summer camp visits and field trips also. In response to some other reviews - we have been there at least a dozen times in the last 3 years and not once have we had any kind of bad experience with the employees, smell, or physical condition of the aquarium. It is small but done very nicely. We used to live in Tampa so we know what a large expansive aquarium is. This isn't one of those, but a small intimate setting that kids love. It is always clean and the gift shop has always been neat...I always let my kids get a little something as I know it is a donation to keep the place running. read more
8 years ago
My kids and me have been there twice and each time has been lots of fun. It's not a huge facility which is good for the fact that there are a lot of small kids there. It is a simple yet well put together. The entry is fun and then it leads to an area of viewing sea life such as an amazing octopus, star fish, sting rays etc. There is a delightful iguana that sits there enjoying lettuce and being petted. Then it opens up to a big area where stingrays can be touched and fed. The fun goes on as you circle around the entire faculty seeing anything from lemurs, to exotic birds, lizards, eels, snakes, ducks, sharks and a magnificent array of sea life that we've never heard of! There is a food area there beside a fun play area for kids to play while parents can rest and all can get refreshments. The employees are cordial and knowledgeable. I saw the employee, named Tess that sold us our membership. She recognized us and greeted us back and was very helpful by introducing us to the sting ray food along with answering questions we had. I give this place 5 stars because my kids love it and we will definitely be back. @austinaquarium #austinaquarium read more
Austin Aquarium - aquariums - Updated September 2026
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