1. Australia Post
Balaclava, VIC
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13 years ago
This post office is my most preferred in the area. The staff are exceptionally friendly and the service is fast.
163 Carlisle St
Balaclava Victoria 3183
Australia
Balaclava
Hours
What time does Australia Post open?
What time does Australia Post close?
People searched for Post Offices 263 times last month within 5 miles of this business.
This use to be our go to post office for packages, and thank goodness it is not anymore…read more I was reminded as to why I dislike this post office today. I went in and was posting a package and I ended up waiting in line for 20 minutes just to post a package. At one time, there was only one person working behind the counter because a person had gone on break and then slowly more people appeared to help out. The customer service at this post office literally sucks and every time I've been there I think I've probably had to wait 20 minutes or longer to get to the front of the line. I was hoping that after a while this post office would get better, but it looks like I'll need to stick to the other ones I go to instead.
Tis true, there always seems to be a long line here but I have to say, the staff are really…read morefriendly. Especially Melissa! Its a larger branch with a good location, right off of Acland Street.
Always wonderful service! Sometimes there is a wait because of the number of people that come in at…read moreonce to pickup their parcels, but all staff are friendly and efficient and clear the queue as quickly as possible each time.
Cute little PO. Cafe inside!…read more PO Boxes at the front... staff very friendly and willing to help you with all your postal, bill-paying and post banking needs. Nice range of cute gift cards, wrapping paper, etc. There is a little cafe inside where you can sit, drink your coffee and read the paper in a nice tranquil environment. xx
Favorite place to buy my newspaper, stationary & magazines…read more Collection of greeting cards is humongous. Convenience of buying gift articles and posting them. Very friendly Staff providing efficient and fast service.
The people here are so friendly and helpful - every time I go in they offer advice on shipping,…read morehelp with packing or knowledge on registered or tracking post. I can't thank them enough. They really know their stuff!
I dont say this lightly but the people that work here are pigs. Arrogant, rude, abusive and…read moresexist. They hate women , the elderly and disabled people.
The Market st PO is now at a new location on the other side of the road at 100 Market st (next to…read moreAldi). Same services as the previous location, except they no longer have their own parking. If you are collecting an item make sure to follow the signs to the side counter as the queue for the main counter can be quite long and they will only redirect you there anyway.
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Located within 271 Collins St, a few minutes away from Melbourne Tourist Info near Flinders Station…read morewhere I bought my postcards from. The staff were friendly.
A great little post office which really helps you avoid GPO queues…read more They have self service machines, so if you are paying a bill or sending a parcel, go here. There are 2 machines which help you skip the queues. I find the queue in this one moves quite quickly even in peak hour. I rate this one 2 thumbs up.
You cannot go by a friendly Post Office that has secure PO boxes, friendly service and nothing is…read morean issue for the team at Kooyong Post Office. Passport photos, magazines, parcel drop off, PO boxes and a friendly smile. Opens 7am M-F and 7.30am Saturday and plenty of parking outside.
The phrase 'organised chaos' springs to mind every time I step inside the Carlton Post office…read more They've got a weird array of knick-knacks for sale and mounds of parcels behind the counter. Not ordered stacks, but rambling mounds. I'm sure the health and safety inspectors would have a field day. Despite this, they've not yet misplaced or lost any of the packages I've sent or received. Something about their system just works. And the staff are extremely helpful. I came in on a Saturday to check for a parcel I was desperately waiting for, and although it was yet to arrive the older chap who works behind the counter offered to let me come in before opening on the Monday morning to check again. That's pretty good customer service in my book. They've got all your standard AusPost goods, plus extended services like passport interviews, so I say skip the shiny clean post office on Lygon and head to this one instead.
One of the best post offices you'll find. Service can sometime be slow but that's only because they…read moretake the time to take care of every customer. They'll also advise you on the cheapest way to send a package. Unlike some post offices, when these guys weight something they'll often round it down so that you don't have to pay extra just because it's run over by a few grams.
Great little post office, tucked away near the corner of Nicholson/Brunswick Rd. I've always been…read moregreeted warmly by friendly staff, who notice repeat visits and are eager to help. Stationary is towards the back with a good selection of cards up front. Later opening on Fridays is a plus.
I was carrying 7 kgs worth of parcel, walked through the door, was literally inside the post…read moreoffice, but a clerk rejects a service saying "we are closed", even though it was before 5pm. He wouldn't serve me no matter what, when in the time he was talking to me, he could've literally scanned my items and we're done. I was forced to carry my parcels and walk all the way back home for 15 minutes. Ridiculous service
This is a great post office, wih full service and a wide range of other services. Had some…read morepassport photos taken last time I was in and they turned out well. Often busy, especially near the end of the day and during lunch time.
I admit that I don't send mail that often - and it turns out that most of mine arrives…read moreelectronically these days. That being said I have been to this post office a number of times and I am always impressed with the quality of service that is at this outlet. The staff here are fantastic. Not only are they friendly and polite, but also they are also truly helpful and on several occasions they have assisted me in endless discussions about passports, visa deliveries and general knowledge of posting letters (like I said before, I am mostly an electronic mail person). I had to lodge a passport application earlier in the year, and I was flawed by the efficient process with which they assessed my application and sent it off. This is a location that is run smoothly and with genuine warmth. While I only come here a couple of times a year, I have always found the service to be consistently good.
Look, a Post Office is a Post Office and the only thing that can really make one stand out from the…read moreother is SERVICE. The people that man the Kew post office are, how should I put this... fairly lack-lustre about their jobs. They don't go head over heels to impress you, or work speedily to get you out of there ASAP but I suppose it wouldn't be so thrilling working in a post office, so who can blame them. There are heaps of quirky little things you can buy here, including cook books, soft toys and CD's/DVD's. So if you are looking for that last minute gift you are likely to find something here. Post boxes of various sizes are available for rent - perfect if you are a local business or just-so-happen to get a lot of mail! Finally, and this is going to sound ridiculous, but one of the best things about this Post Office is the AIR CONDITIONING. I may or may not go to the Post Office more than is required on a hot summers day...
This Post Office is a great example of how a PO should operate!…read more I have tried other PO's in the area and have found they don't come close. In fact the other local PO I found the operators to be rather rude and disinterested. I highly recommend this Post Office for all mailing needs. L M Huss
Staff are very helpful and knowledgeable on postage of items locally or internationally. Parking…read moreright out front. This is my preferred PO for packaging advice on unusual or fragile items that need to go overseas.