Go to test drive a car when they are listed to be open for 2 more hours. To be told I have to leave…read morein 30 mins. Then before the test drive I'm told we'll be closed for the next 2 months. Someone is only here tomorrow morning. How do you keep a business running like this?!?! WILL NOT BE GOING BACK AND WILL BE TELL8NG ANYONE WHO ASKS ABOUT VECHICILES. DO NOT EVER GO TO G&G AUTO IN MERRILL!!!!!

Their prices are good, but make damn sure you thoroughly check any car that you're thinking about…read morebuying from here, and that includes taking it to a shop and having it looked over. You're going to want to particularly pay attention to the frames on their vehicles - which are sometimes cracked & rotted from rust - which is almost impossible to get fixed.

I came in for a recall and was treated with disrespect the moment I walked in. The service advisor…read morerolled her eyes at me and argued I was late for my appointment when it was discussed I was dropping off for the vehicle to be finished when they had time. Upon pick up, I was also treated with disrespect complete with eye rolls from the service advisor and cashier. I was not notified of what was completed on my vehicle nor what needed to be completed. Driving home I realized nothing was done about the ongoing issue.

The dealer in Merrill (Brickner's Park City) is phenomenal. Every employee will go above AND…read morebeyond what other local shops or dealers wouldn't. I locked my keys in my van and they were a Godsend. They didn't make me feel like I was wasting their time and made it a priority to to help me. I couldn't say thank you enough or show the amount of gratitude they deserve for the quality of work and customer service they provide. I would definitely recommend this dealer or shop to anyone.

This place is fabulous, first dealership in the Northwoods I tried & their service department is…read moregreat, they've kept my vehicles in tiptop shape, very accommodating, not pushy, and punctual!!

From the owner: Breaman Merrill Ford is Central Wisconsin's premier Ford/Mercury dealer. We have served the…read moreMerrill Area for over 20 years and continue to develop trust through our superior customer service. We are a full-line New Ford Dealer offering the F-150, F-250, F-350, F-450, Explorer, Edge, Escape, Flex, Taurus, Fusion, Focus, Fiesta, Mustang, Transit Connect, E-Series Van, and Ranger. Breaman Merrill Ford also has a wide selection of used cars, SUV's, and trucks from multiple manufacturers. Our Award Winning Service department is dedicated to keeping your vehicle running at peak performance.

What a great dealership! Had a breakdown and they were able to get us back on the road!…read moreHeritage Chevy in tomahawk told me they couldn't even look at it until mid January! I highly recommend Wheelers!

Sales department when I bought my car in 2016 were very good. I bought a 10 year warranty. Now is…read morewhere the troubles begin. 9 years into the warranty I have been having TPS sensor (Tire Pressure Sensor) indicator on. Took it in late 2024 to have it serviced. 10 miles from the dealership the sensor comes back on. Set up another time in December 2024 to have it looked at again and half way home the sensor went out again. Fast forward to December 2025, took it in again before the warranty expires and half way home again the sensor went off. I drive 100 miles on way to have it serviced. I told them to replace all 4 tires sensors because I didn't want to drive back again. One goes, they all begin to go. They only replaced the right side of the car. Is this really worth my effort one more time??!!

Very very poor communication!!…read more I made an appointment for my car to see what was wrong with my rear window because the defogger wasn't working. I received one phone call from them the entire encounter. The only time they called me was to see if I wanted it fixed, and only told me the price of the repair kit, which was like $60 (which I'm fine with). with that information, I told them to go ahead and fix it. When I go to pick up my car, my bill comes out to $350! I was just shocked. they could've communicated with me what the total cost would've been before anything because I would've just bought the kit myself and fixed it myself if that was the case. Not to mention, I had to make all the calls to see where in the process they were with my car. First evening I called, the tech told me it would be done by the time they close. I get there after work to pick up my car, and the tech that was still there told me my car wasn't done yet, so I have to come back tomorrow for it. I leave for the night, next day I don't hear a single call or anything from them and so I called early afternoon to ask if my car was done and they said yes. The night I went home, I looked at their work and it was ridiculous, only 6 small lines in the rear windshield that they had to touch up (And did a half ass job on). I will never use this dealer again for any of my services. I just paid and didn't complain because I wanted to leave that place asap.

My husband has gone to R&R for years for routine maintenance for his truck. Just recently he went…read morethere with our daughter to help her buy her first vehicle. Roger dealt with them fairly and honestly. She loves her used Cobalt!

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

I needed new rear struts for my car and of all of the places I called they were the cheapest. I…read morewas able to get my car in and out in 1 day. They also noticed while working on my car that there was a problem with my muffler and fixed it. I will be taking my business back to them and will also refer my friends to them as well. They customer service was outstanding.

From the owner: Welcome to MLD Auto Repair LLC, your local tire and auto repair service experts in Merrill,WI. Our…read moreteam proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we are today: A local provider of tires and auto repair services in Merrill,WI for customers from all over.