I got trapped in it. There was no phone number posted for help. Called 911 who patched me to…read morestate police. Dryer was stuck on and the doors wouldn't open. Finally machine must've timed out because doors opened once it shut down. At least post a phone number. Update: After several phone calls, I located car wash owner and manager--Dino's in Latrobe. Got apology, refund, plus two free car washes. I normally use this car wash. Manager said phone number should be posted inside. All's well that ends well.

I went there on Thursday, April 2 to use one of the bays to wash my car. I put $5 in the change…read moremachine to get quarters for the bay. The change machine took my $5 and gave me NO quarters. I tried calling the number posted 724-935-5332 and got no response, I kept calling them everyday after and still heard no response until Monday, April 6, by text. They told me to text me my address for a refund. Friday, April 10 I got an unmarked envelope in my mailbox with a coupon for the automatic wash there, NOT A REFUND! I told them that's not a refund because I wanted to use the bay and they told me to mail it back to 3887 rt 30 Latrobe pa and they'll mail me back my money. I told them to send me an envelope and stamp or meet me at the car wash so we can just exchange. No response from them so I set a time for them to meet me, Monday, April 20 and sent a reminder message every day until that meeting. Day of the meeting they finally responded back to me saying they mailed me a stamped envelope. It is now Wednesday, April 22 and I just received another unmarked envelope with an envelope in it with a stamp. Very unprofessional the way through. The place will rip you off, you cannot have a conversation with the owner (even if you try calling their number as soon as they text you), the owner will lead you along and not refund you. Avoid this place at all costs!

Superior service with very reasonable pricing. High quality professional work. Easy to schedule…read moreand kept up to date as things proceeded.

They clay bar and detailed my car and now the paint is a scratched and swirled mess. I would not…read morerecommend them to any one.

Several weeks ago, I stopped to wash my pick up. I frequent this wash because its close to my…read morehome, and being that I have 2 vehicles and work on customers cars, I am at this wash at least 8 to 10 times a week. And before this incident today, I will say that I was never fully impressed. More times than not, its out of change, always out of soaps amd wax and you find this out after your money drops. Anyways, several weeks ago I stopped to wash my personal truck. I had some items in the bed I wanted to throw away, and some things I wanted to put in the cab. Before I started the wash. I hadn't even started spraying my truck when a very rude man approached me, and began screaming at me. I will not put in writing the profane words, but it was bad, and very loud. He was screaming "you dont wash your "F______g" truck bed here, look what you did to the walls" i hadn't even started the time on the sprayer, and this man was attacking me about something I did not do. The more I thought about it, the more upset I got. So as I went to leave, i stopped and put a note on the door. I spoke my mind, and said how disturbing his approaching me truly was, and that if he'd have paid attention, he would have known i didnt make any mess because like I said, I hadn't started to wash yet. Now this was weeks ago.....just about 20 mins ago, I stopped to wash my truck and while getting change from the machine, when I am approached by the owner. He asked if I wrote the note, I admitted to it, and he got louder and started arguing about how his guy was right and.i had no right to wash my truck bed, blah blah blah. I folded my money up and turned to walk away, and he followed me, yelling and arguing that im lying and his guy didnt yell or use bad language. While we are walking , we approached his guy and said real loud "now he's claiming you yelled and swore at him in front of everyone" and his employee looked at him and said " i probably did". I stopped for a moment, and waited for him to apologize to me for calling me a liar, and causing a scene. Unfortunately, i was wasting my time, the owner did nothing to correct what had happened, he simply walked away from me quietly. I was so upset it happened in the first place, I just could not beleive how a grown man, a local business man none the less, handled the entire situation. Although his employee was the one who initially caused the problem, at least he was honest and admitted to swearing and assuming I had done anything wrong, but there is no excuse for how the owner handled things. This is the perfect example of how not to run a business, especially a run down, out dated car wash to boot, when there are dozens more around this area, and in far nicer condition and more state of the art. I have read all the reviews for this guys wash, and it isn't good, so I can clearly see I am not the problem, nor am I a valued customer to this hack. Steer clear of the classic wash. Beleive me, it isn't worth the change you'll deposit.

Do yourself a big favor and go somewhere else. This was a decent place until they switched their…read moredrive through wash to a fully automated version. I made the mistake of using it tonight. As soon as I pulled up and paid, there was a gentleman who pulled up behind my car and asked if he could walk in quickly to retrieve his trailer hitch cover, which the carwash had ripped off. I told him of course. Little did either of us know that him walking in would trigger the door to close. He was nearly trapped inside for what would, no doubt, have been the most unpleasant shower of his life. (Assuming of course that he had never been to prison.) After he narrowly escaped being crushed by the door, he and I both tried to figure out how to get it back open, to no avail. He kindly offered to just pay for another wash for me, but even after he put another $12 into the machine, the door would still not open. I called the phone number that was listed on the machine for assistance. A bewildered male voice answered, "hello?" After confirming that this was in fact the assistance line for the carwash (no thanks to any initiative on the part of the operator) I explained the situation, and asked if anyone was on site to lend a hand. The answer was "no," and his only solution was to explain to me how to get the door open via an electrical panel that was clearly not meant to be operated by a customer. To the operator's credit, this did at least get the door open. Before hanging up I asked the operator if he could please refund the gentleman, who payed for the second wash, his $12. The answer was, "no, I can't do that, have a good night." I went through the wash, and when I got home I had to uncoil the garden hose to rinse the remainder of the soap suds off of my car. I thought that this was a very fitting end to the whole experience. Next time I think I will just skip straight to the part where I hose my car off in my driveway.

Ugh. Do not go…read more Awful experience. Car damage that clearly happened inside their wash; refused to do the right thing. Would not release video to my insurance company that would show they were at fault. Customer service was appalling. Rude and condescending. The actual employees at the wash are hardworking folks, the rest, forget it.

The wash is fantastic, but there are a couple of things on which they can improve. For example,…read morethey ask that you not steer, put the car in neutral, and not brake upon entering the car wash. I get it, but at the end of the entire cycle, when I'm prompted to exit, I have to step on the brake in order to shift from neutral to drive. Often, there have been cars being cycled through which were just a few feet from my rear bumper. ALSO, there wasn't a lot of thought that went into their website and it shows. For example, if you have an issue, i.e., canceling a membership, an inquiry, etc., then you must call their corporate headquarters in Ohio, instead of the local branch. Just creates headaches, especially when they're gone for the weekend. Too bad because, like I said, their car washes are actually very good.

Im sure the drive through car wash is on point but I usually use self service wash bays which as of…read moretoday I did not see there. It is a windy in and out style right back out to the cranberry shoppes. I will go here to use the vacuums though... Everything about this place is high pressure, well maintained and new! The vacuums are good for hard to reach spots. Its definitely an out of the ordinary carwash experience in a fantastic and well policed area with heavy camera surveillance onsite For such a well staffed facility... I do believe the monthly packages are something to brag about

Great service. They run some specials which are great deals. Recommend them as a quality car wash.read more

Convenient, well maintained and spacious work stations. This is one car wash where the owners make…read morethemselves known with a smile and greeting as they walk past. Sometimes they even hand out a token or two as an appreciation for your business. I have never seen the grounds untidy or neglected. Machines are never in disrepair and they all work very efficiently. One trip through the wash and my car looks shiny and happy again!

The touch free wash did an excellent job in cleaning and drying the suv even following a very…read morewintry week which left the auto thoroughly coated in salt and muck. Well recommended to anyone who needs a good car cleansing. Will use again. Four stars as the drying is not thorough.

They fold in your mirrors which is a nice personal touch however, your mirror depending ( my…read moreexperience was driver's side) was overly moved but then moved into normal position, overall I would give them a 3 1/2 , 4 star rating they offer membership. I am really impressed by this. This sets them apart from any other.

Well, worth the price amazing job hand wiped all the spokes on the four rims. Did an amazing job…read morewiping down the interior and the exterior very happy.