Starting with the good. While their loaner cars are older and not the best at least they have…read moreloaner cars. That's where the good ends. They greatly over charge for parts and labor. Example; the parts they replaced I was charged $180.49 for them and $336 for labor. I called two different Ford dealerships and both said the parts are $70.00. Ford quoted me $375.00 for parts and labor. Hemlock Auto & Alignment charged me $528.12 for the repair. Yes they got me in a couple weeks before the Ford dealer could. Had I known up front how expensive they are I would have waited. After I did get a cost if I had decided to take my car to Ford for the repairs it would have e cost me $160.00 for the quote they gave me. Add that to the $375 at Ford and I'm back up to the same price. Unlike many other businesses they do not Honor Military or Veterans or offer any other type discount. They will not install your own parts even if they are OEM parts. I cannot recommend this establishment or will I ever go back to them for any future repairs. And yes the Ford Dealer has newer, and nicer loaner cars too.

Picked up vehicle and returned it when done it was hassle free was fast and very friendly I would…read moreuse them again i punched 5 star but only 4 showed up

I want to give a great review on this smaller automotive shop. I've taken my car there a couple of…read moretimes. The guys that work there are professional, knowledgeable, and keep in contact with you while repairs are being done. Always willing to go the extra mile which says a lot about this business. Located just outside of Midland out M20. Cody, Dan and all the other guys have my business for life. Thanks guys

St. Charles Auto Collision was recommended by a friend that told me what good work they did. I…read moreswerved to miss a deer and ended up in a ditch so needed some front end work done. They did a fantastic job on my car. It looks great. I was kept informed on the status of repairs and the work was done in a timely manner. They dealt directly with my insurance company making things easier for me. I am very impressed with St. Charles Auto Collision.

Great service and outstanding detail of my F150 both inside and outside. They even detail boats.read more

Had our vehicles detailed--extremely pleased with the results; professionalism; going above &…read morebeyond; and for a reasonable price. Looking for a great surprise for your spouse/parent/child--this is IT! Looked clean as a whistle as the day when pulled out of the dealership! Way to go!

I've been using Brian for repairs on our Suburban for a couple of years now. He is always fair and…read moreknowledgeable and will help you decide which repairs are most important and which may be coming up that you need to be concerned about. He has saved us a great deal of $$!

Loved Kipp. He came out to my house and cleaned my car. Had it looking like it was brand new on the…read moreinside. Price was great and very friendly and even offered advise on upkeep for upcoming winter season. Definitely recommend.

Very helpful, unable to fix my car but did not charge me to come out take a look and try to take a…read morestain out of the hood. Would recommend to any one.