Good, old-fashioned customer service. That's the sort of thing people like to say when…read morecomplimenting a business on its approach, but to be honest these guys transcend anything I've heard about the good old days. If bending over backwards to help were literal rather than metaphorical, these guys would be able to lick the backs of their own heels I've shopped here many times, almost always for something I don't know the first thing about other than that I need one, and the staff have been unfailingly helpful. They have an impressive selection of auto accessories in stock considering the size of the store and are always willing to get hold of stuff they don't have right now. The downside - if you can call it that - is that the prices aren't as low as you'll find in pile-it-high-sell-it-cheap shops where the staff don't know anything. Likewise, you'll save money ordering things online. But tell me this: faced with a customer who has just spent seven quid on a new headlight bulb, how many store managers would spend THIRTY MINUTES fitting it for them, free of charge? I've met exactly one, and he works at Motorworld in Dursley. Long may you prosper, folks.

If you want superb customer service with staff that know what they're talking about then try Avon…read moreMotor Factors. A bit hard to find you have to go down the side of an old garage and they are down the back, but the prices and service are excellent. I've bought several car products and number plates from there.

I needed a new cat and exhaust, i went to halfords (£425) followed by kwic fit (£625). I also…read morelooked at buyin from ebay and fitting myself (£216 + £100 for private mechanic to fit). The service was questionable at all three with them blaming the metals inside the cat for the expense and being unsure which cat system was needed for my car. I went to max performance and they not only did they know what they where talking about but the they only charged £190. These guys are totally professional and honest ( yes an honest garage) and they will only a charge you a fair price for work that actually needs doing. Top job very happy. Could not recommend enough.

Sparesworld is an independent business and there are quite a few of them around South Wales…read more It's a great alternative to the national branded automotive parts retailers and they tend to know their strengths, which are the namely their price competitiveness and friendliness. Before you automatically go to the big national branded retailers try Sparesworld first as you may find the part you want cheaper.

Absolutely excellent service. They really couldnt be more helpful. I though i had a dud battery and…read morebefore selling to me they checked the one that was on my car to check that was the problem. Extremely happy with the service I receieved and would highyly recommend to anyone else. Was also significantly cheaper than elsewhere.

RH Autoparts - run by Ron Hall and his family - have been a part of the Weoley Castle Square…read morecommunity for as long as I've lived in the area. Autoparts is an independent car parts shop with keen prices and a wide range of stock. They also have an eBay store with a ton of harder to find parts that you're able to access too. What sets it apart from any major chain store nearby is the friendly service from staff. If you're a petrol head who knows what he's doing - they can talk your language. But I'd you're a car dunce (as I am) then Shane, Kevin and the team don't think twice about offering you guidance and helping you fit standard parts such as windscreen wipers and hub caps. Great service! There is free parking outside the store and plenty of free Street parking around the Square too.

RH Autoparts is a small independent auto supplies store on the Weoley Castle Square. It's been…read morearound for a long time and that is no small feat considering the giant auto superstores that are around in nearby Selly Oak and Northfield. The staff all know their stuff and the small store is crammed with stock. If they don't have what you need they will do their best to get it for you as soon as possible. Definitely give them a try before you head to somewhere like Halfords, the prices are competitive and more importantly the staff are friendly and helpful, a rare thing in a car parts shop!

Being a woman, I have found going into Auto shops rather intiimidating at times - but not here. The…read moreStaff are so helpful and friendly and always happy to give advice and, on the rare occasion that a part I need isnt in stock - its available just a couple of hours later. I just wouldnt go anywhere else