The appeal went without complications - I received clear answers and help with what I was looking…read morefor. The service is at a good level, and the issue was resolved fairly quickly. There is a feeling that customers are appreciated here. One or two details could make the impression even stronger, but in general the experience was positive and I would consider this place again in the future.

Keyshawn is a major asset to this company. Called about a battery and he was very thorough and…read moreeasily made my decision to buy from here. I was there in 15 mins, he took care of me right away and even installed the battery himself for me as I'm disabled. Keyshawn just gained you a new customer.

Ray has come through on several occasions. He will find the right parts at the best price every…read moretime. And... his service can NOT be beat. Highly recommend!

From the owner: Procurement, Sales, Sourcing, Brokerage. Dantzscher Auto Parts is a fully mobile, boutique auto…read moreparts jobber; we come to you. We love meeting new people, and getting to know those new people. But if you're new to us, we only accept a Yelp message from here (or click "Request a Quote") or a direct e-mail to dantzscher@aol.com as the first form of contact; no other messages, phone calls, texts, or e-mails will be accepted. If we've worked with you before, we'll gladly answer your direct phone call. We operate by appointment ONLY, 7 days a week. We'd love to stop by, say hello, and take a look at what you're working on. Or help you get that parts list built, if you have someone else doing the work. DIY and Commercial are both welcome.

A good store. Not visible from the road…read more Advance Auto Parts' staff at this shop is helpful. When I came in, looking for some advice on my car (after a harsh winter) the guys at the register literally jumped in their seats and gave me some flyers and some business cards that they had on hand at the desk. Really good customer service! This store needs a better sign out front or a better neon sign that advertises that its inside this mall. A quick walk down the isles, showed that this Advance Auto had all the stock and materials and parts and appurtenances that come with a usually very great Advance Auto Parts experience, coast to coast. I will return. Review: 4

I have done business with this Advance Auto numerous times over the years, and I've always found…read moretheir prices to be very reasonable. I've purchased car batteries and wiper blades and they always install them at no additional charge. They usually have whatever you need in stock, but if they don't have it, they'll get it for you quickly! Very good company to do business with.

The only reason these guys didn't get the full 5 stars was the exceptionally long wait at the…read moreregister just to pay, although (1) there are two staff members and (2) there was only one set of customers that needed help at the register. So, we ended up (im)patiently waiting for at least 10 minutes. One saving grace was that the lady who eventually came over to ring us up apologised twice for the wait and sounded genuine about it. On a positive note, this was the only Advanced Auto Parts store in the Capital Region we had stopped by that had the specific Fram products we were looking for, so we were pretty stoked about it. Plus, being in an autoshop every now and then makes me realise how 'fun' it can be two browse through the aisles even if I'm really not the biggest car enthusiast. I also appreciate having retail stores to visit and buy from in today's online retail economy.

Sharon and Debbie were wonderful at providing excellent customer service during my urgent search in…read morefinding the correct parts for my vehicle. I highly recommend you get your parts from here rather than other places due to their distinguished professionalism and hospitality. 5/5!

I was having trouble with my radio constantly losing the presets in my 5 yr old car, and thought I…read moreneeded a new battery. More in important, I was planning a big trip and did not want to get stuck with a bad battery. Husband suggested going to have it checked out at O'reilly's as they offered a free test. They couldn't have been nicer. Not only did they provide quick and efficient service, removed the battery and found out it needed a recharge boost. They provided that service while I waited (took about 1 hr from initial walk in). Reinstalled the battery - I set some radio staitons and the radio presets now remained. As i took out my wallet to pay for the 'charge', the manager informed me that there was no charge for their courtesy service. Battery testing and the boost is something they provide as a free service to their customers. I was quite surprised and will happily return there for other service or parts in the future. The folks at the Fairview Ave. store were great and eager to help. Nice to have a shop like that in my neighborhood.

Always helpful staff willing to help you out. They've always had what I needed for my 2011 Lexus…read moreRX350.

I come here often to get stuff for my trusty steed. One thing that people often neglect is the…read moreevery day maintenance on their cars. Not me, i have spent many of my hard won cabbage here. When I had my old Ford Ranger, I came here to get my hands on all the parts I needed to rebuild my engine. They were very helpful here. The manager gave me some insider tips on rebuilding the Vulcan V6 that truck had. Staff - knowledgeable, attentive, prompt and courteously helpful. Selection - if you rebuild crappy old cars like me, you will likely be getting stuff from the back, where all the really important stuff lives. They have everything back there. Prices - reasonable, but if you sign up for rewards, you will get certificates and special offers. Today I did 2 all season washer fluid containers for $6. This time of year such fluid is critical. My Volvo takes 2 gallons of this stuff because of the light washers, front and back windows. Overall because this location has helped me so much, they get 5 start. If you need car parts, check here first before you go anywhere else.

This was the best car parts store I've ever been to! Arthur, the manager, saw me working on my car…read moreand brought out extra loaner tools that would help. Once I got my wiper mechanism out and identified the broken linkage, Arthur let me bring it in, showed me the replacement parts I needed the fix it, gave me a cart and a bunch of tools to work with, and let me use the sink to wash my hands. I only spent $10 on this particular visit, but received lots of advice, assistance and tools to get the job done. Knowing that the staff will do anything they can to help me finish my job makes me a loyal customer of Autozone. I'm going to go out of my way to buy parts at the Troy Autozone in the future, rather than other places that are nowhere near as enthusiastic about helping customers. Thanks!

This is my go to auto parts store near down town Albany NY. There are many on Central avenue, of…read morewhich all I have shopped, but this one is the best. Why? They seem to be the only one that always have parts for my classic 1999 Jeep Wrangler Sahara. Today it helped a lot. My Jeep was sitting in the Albany Garage for a year and a half. It did not start. Knew it had to be the battery. Picked one up at this store. Grabbed my tools. Pulled the old one and replaced with new. BOOM! She started with just a little hesitation. Amazing vehicle and great auto parts store.

would give 0 stars, if I could. Place is terrible…read more I walked in and 1 associate was on a phone call assisting another customer and so I walked to the 2nd register. A female associate, Love, was sitting there. I smiled and said hello. She didn't move, greet me, or change facial expressions at all. I was going to compliment her that I liked her name... She didn't say hello or how can I help or anything. OK fine. I give my year, make, and model of my vehicle and explain that I'm looking to get a replacement front light bulb. She types a few things in the computer and says we don't have that. Didn't look. Didn't double check anything. Didn't ask anyone else for help. didn't offer any options. Didn't tell me that autozone was next door or pep boys was across the street. I'm not mad that they didn't have it in stock, but it was clear she was lazy, miserable, and doesn't care about anything or anyone. So I drove home. On my way home, I decided to stop at another location (it was on the way home), the advance auto parts on Deleware ave. I walked in, 2 associates greeted me right away and one hopped up to the register/computer and asked what I needed. I gave my year, make, and model and he immediately showed me several choices of replacement bulbs. $10, $25, and up, depending on quality, LED, etc. I asked about the $10 dollar one and he looked and explained they didn't have it in stock, but without me asking, checked other stores and said the central ave location shows 57 of them in stock! I wasn't mad at him, but it was clear the 1st location didn't even try or care. So I stepped outside and called that shop back. I wasn't going to make it by closing time, since its about 20 mins away. The phone rang over 20 times before the person picked up. go barely a hello, and I knew and could tell it was the same person I interacted with. So I called her by her name and explained I was the customer that was in there 20 mins before looking for a bulb. She said our inventory is F'd up so we don't have it. (she didn't even look). This place is horrible and it is the worst customer service I've experienced in over 30 years. Listen, I know working in customer service is hard, or can be tough, and maybe you don't like your job, but try to at least fake it. Try to smile, try to make it a good day. This person was miserable and really shouldnt' be talking to customers. 0 stars. Horrible

These guys are great. And a very special thanks to Bob for all his help yesterday. Went above and…read morebeyond and it is deeply appreciated.

Everyone was very friendly, respectful and helpful. Bob even went out and attached my new…read morewindshield wiper for me automatically! Highly recommend this location.