My car battery was dying, after my car no starting 2 days in a roll, I decided to finally get a new…read morebattery. I called around for pricing and services. Advance auto parts had a battery similar to my original and they install it. It was seriously cold and they changed out my battery that evening. It was quick process too, they were so great and professional the entire time. They were concerned with my safety when trying to help. Seriously though, didn't complain once and got it done a breeze and paid the core price for them to dispose of my old battery. Thank you for helping pick out a battery and changing it!

From the expert do it yourself mechanic, shade tree mechanic to the average looking to save a…read moredollar do your own repair person; you will get top notch assistance at this store. The store is very well organized and plenty of employees on hand to assist with your questions or locating the right item that you might be looking for.

I had points remaining and just because they updated or changed their system it erased the points I…read morehad so I have to start all over . They did send notifications about using my points now shouldn't be rushed to use your points when you don't need no parts at that time . I've been a customer for many years I guess I will have to switch and start shopping at AutoZone

AMAZING SERVICE! I went in for what I assumed was a dead battery which was quickly confirmed by the…read morenicest man ever. Unfortunately they couldn't replace it due to the battery placement in the car but recommended I go to Ford to have it done. The guy was kind enough to pull up his van and use his jumper cables to get our car started again. We called Ford and they're booked 2 weeks out (which is literally insane in itself but I digress) so we went back to this store to purchase a battery and have someone else install it. The same guy was still working and so helpful, friendly, and kind. I believe his name is Tyler but I could be wrong - he had long brown hair, a beard, and a wrapped hand from what I assume was an injury. Whoever owns this store needs to bump this guy up to management and give him a raise. 10/10 experience and this guy just earned the store a forever customer.

My car was having starting issues and I was out of town and needed a quick fix when I got back. I…read morewas able to call Carl's first thing in the morning. They offered to pick up my car and can work on it right away. By lunch time my car was starting again and was ready for pick up. The staff that were there was friendly and nice. Checking out/paying was quick and easy. They had my car outside waiting for me, super happy to have my car back and starting.

i was in a m.v.a. on august 14th and was injured and was taken by ambulance to the hospital…read moreunresponsive and the officer at the scene called carl's towing. i had no choice in the matter and when i called the next morning, literally as soon as they opened and he told me yes come on up and we will talk about it. when i get there he says you can pay almost $500 for his services or pay $150 and sign the recipt and that would give him my car plus the $150 i had to pay to even look at my car, i only needed to get my important stuff from it and wasnt allowed until the money was paid and i signed the recipt. i had several personal belongings on my car and inportant papers that had my personal information on them, when i got to my car my laptop that was in my purse in the front seat was shoved up under the passenger seat and my medication i had in my purse was gone as well. the personal papers were gone to and i have had calls asking me to finish my requests, one for a walmart card and another from a car lot wanting to sell me a new car based on my request. i have not done anything to try for a new car because of insurance companies. the driver in the oposite vehicle gave the wrong information and i cant get anything done and i cant scrap my car for a possible down payment for a car because carls took my car. i have spoken with several diffrent organizations that say he is not allowed to do that, espically since my insurance company had not been notified of the accident and had no chance to even look at my car. in my opinion carls is a thief and shady. would not reccomend to anyone, not even someone i hate.

This was my second time going to this Valvoline location for an oil change, and my second dealing…read morewith Courtney. Both times she has been extremely upfront about pricing, notifying me of available discounts, she provided *excellent* customer care and was super speedy with service (plus she didn't judge my raggedy cabin air filter that was a biohazard in its own right). 10/10 recommend for straight forward, honest service. Hands down, this is the only place I'll bring my vehicle moving forward. Honorable mention for Madison - we love to see the girlies running the bays! Kudos!

I was the proverbial "problem child" today when I went to get my tires rotated. I have aftermarket…read morelug nuts, and whoever rotated the tires previously, overtightened the lugs. It took so much torque to remove them, it split the lug nut key. Not to be stopped, they contacted Auto Zone, who delivered a new one. They were able to rotate the tires, put on new lug nuts, and torque them correctly. It may sound like nothing big, but the team went above and beyond with the services.