When I reached out to RedPoint for mental health support, I was met with an immediate violation of…read moremy rights. Tonya Ramirez told me outright that no service dogs were allowed -- a clear breach of federal law under the ADA. When I calmly educated the staff on service dog protections, rather than acknowledging the error and moving forward, the situation escalated in a way that felt punitive. Ashley converted my straightforward intake into an in-person interrogation-style interview. Taylor then withheld permission for Ashley to schedule my actual intake appointment, pushing my care back two full weeks. For someone seeking mental health support, two weeks is not a minor inconvenience. It can feel like an eternity. What troubles me most is the question this raises: if a facility cannot follow well-established federal disability law, one of the most basic legal protections afforded to people with disabilities, what confidence can patients have that other standards of care are being upheld? A mental health facility should be a place of safety, dignity, and compassion. What I experienced was the opposite. I cannot in good conscience recommend RedPoint to anyone seeking professional mental health care in Longmont.

Wish this was around when I was needing treatment. I work here now and am so grateful to be apart…read moreof this place. The staff is wonderful and the facility itself is cozy, warm, and welcoming. Redpoint offers group therapy, individual therapy, a full-time doctor who can help with medications, yoga therapy, art therapy, and community events. If you or someone you know needs support for drug or alcohol abuse or addiction, this is the place to call. Even if Redpoint isn't the right fit, the leadership knows how to make a great recommendation for somewhere else!

We got a great counselor for one of my kids, but then the billing folks were unorganized, don't…read moreanswer their phones, and are difficult to work with. Not only did the billing folks not answer their phones, they were also rude and believed their phone system to be infallible. I told my 18+ kid I would pay for ALL charges on their counseling then the billing office said the kid was trying to avoid the bill. Asked after every appointment, what do we owe? The response was insurance was covering it all. Kid completed counseling, got over the 'hump' and was feeling better. Months down the line hit a rough spot and wanted to go back. Left message after message trying to schedule an appointment with the trusted counselor, and after a few weeks, they finally got a bill out and accused us of avoiding payment! I told them I was happy to pay, but the billing people (seemed like an outside agency but actually managed /owned by Krupnik) accused us of avoiding payment. I tried to work out a reasonable solution with them and they were unbending. So, I paid them all that they wanted, which is what I offered in the first place. They blame their disorganization on patients, accused me of lying that I had tried to reach them to pay the bill, and withheld treatment for weeks while we tried to communicate with them, all over a couple hundred dollars we were willing to pay - the billing folks just had to BE RIGHT and would not admit to errors with their phone system. Great doctors fronted by bad business practices are useless. They need to do serious work on their "system" and customer service. The billing company, which is actually owned by them, is a front to create separation and deflect anger at the inept billing system away from the counseling practice.

By the time Dr. Thomas was assigned to do our PRE, we had already been through a very thorough CFI…read more The children's father requested a PRE because he was unhappy with the CFI report and was hoping to have the PRE 'overturn' the recommendation of the CFI allowing relocation. He and his attorney requested Dr. Thomas. I read reviews that warned of a bias towards men even in cases of DV. My attorney said I shouldn't be too concerned about a couple bad reviews, and advised it was likely that it was a disgruntled person that lost her case. I am here to tell you, in spite of Dr. Thomas' evaluation, I did NOT lose my case. At this time the children and I are doing extremely well and they are thriving. Her report was biased towards the children's father. His empty promises and what is best 'in most cases' weighed more than the facts. My words were twisted and manipulated even to the point that in several instances his bad behavior was deferred onto me as if I was the one behaving poorly. Her report was also supposed to give a professional opinion regarding the relocation. It was completely inconclusive - it had provisions for both staying and relocating, but no opinion (which is what we paid for) as to which option was truly in the best interest of these children in this case. In the end - I spent several months and paid several thousand dollars for NOTHING. Her "services" were a waste of time and money, and the report is not worth the paper it was printed on! I agree 100% with Julia D's post on 11/15/14 - victims beware!

I never entered the rating, it was pointed out to me that 5 stars review. big mistake sorry I…read morehope no one went with that. This woman is not someone anyone wants looking out for the best interest of our chidren. My child has regressed significantly since she came into our lives. Marie

My girls have been working with Genny for over a year and have had such a wonderful experience…read more She has helped them through the loss and grief of divorce. They are learning to identify and talk about their feelings and are better able to deal with challenges in life. Genny has a great rapport with the children, and they look forward to seeing her each week. She also meets with me to discuss their process so that I can support them at home, and I have learned so much about my children and myself through her.

From the owner: I specialize in play therapy for children and adults. I work with families and parents to create…read moreconcrete goals to help the child achieve their greatest potential. I focus on grief and loss as well as working with single parent families and grandparent families. Therapy and play therapy specifically are powerful tools of change. Using the process of play we explore and integrate feelings to help us overcome challenges. Obstacles become opportunities as we work together to address challenging behavior, difficulty in school, social interaction and childhood development. Call for a free consultation.

Debbie has tremendous compassion and positive energy. I have seen her assist children and families…read moreof all walks of life, working to build on their strengths and promote personal growth. She uses her knowledge of the developmental and emotional needs of children to help parents create supportive, nurturing and positive relationships within their families. I have seen how her ability to communicate and encourage families has facilitated remarkable transformations. Debbie is easy to talk to, professional and always learning creative and effective ways to help children and families work towards their treatment goals. I highly recommend her therapeutic services not only because I have seen how successful families have been; but also because of her pure motivation to co-create positive experiences and stability for children and families!

At Klarisana, they provide incompetent, unprofessional mental health care that I wouldn't wish on…read moremy worst enemy. I left a well-earned, terrible review, which was ignored. Now, some clown named Carl B responds A YEAR LATER, saying they're so sorry to hear about my frustration. So sorry that it took a year to respond? Are you even kidding me Carl B? You're a clown like the rest of the clowns running that company. GTFO with your nonsense; Klarisana's intake was fine, except your incompetent employees dropped the ball and never got back to me. They failed. For weeks, they failed. You failed. OWN IT. As far as I could see, nobody worked very hard at their jobs. Your leadership team failed once. I have no doubt it could happen again. You want to know what happened. Open your eyes and talk to your employees. No, I won't be reaching out to Klrisana but I will keep writing you accurate reviews if you want to respond a year later. Unbelievable, you are still in business. Carl B writes; We're sorry to hear about your frustration and that your experience with our intake and scheduling process did not meet expectations. Our goal is always to provide clear communication and a professional experience for every patient. Because of patient privacy laws, we cannot discuss individual situations publicly. However, Klarisana follows strict medical, safety, and confidentiality standards, and our team works hard to provide responsible care to the patients we serve. We would welcome the opportunity to better understand what happened and address your concerns. Please contact our office and ask for our leadership team so we can look into this further.

Carl B writes we are sorry we didn't meet your expectations. Carl how about refund my $60 you…read morebullied me into paying you. Then absolutely change your policy to make sure a new client knows when a phone call comes with a bill attached. Give your office manager be an honest ethical professional. Start with that. Then actually invite a person, who clearly identified themselves as an ex-military individual from a combat unit that needs help. When you betray trust when you just hang up on me when you try to play, oh it's not our fault. I wouldn't trust anyone in your company. ESPECIALLY to administer drugs to help with PTSD. People be safe with these crooks

Natalie is kind, compassionate and intelligent. She was easy to connect to and while working with…read moreher I found that I made progress quickly. I tried EMDR with her as a counseling approach for the first time and found it was an effective,quick way to work through multiple traumas so I could live and relate to others more free from.the effects of my past trauma. She also help me set up a more healthy way of interacting with my husband. She was able to communicate with him, which is challenging. If you have the courage to call for counseling support for your relationships or for individual counseling, do it today and you won't be disappointed working with Natalie!!!

From the owner: Gottman Marriage Counseling, Family Counseling, Child & Teen Art, Group & Individual Counseling,…read moreWomen's Counseling, Pre- Marital Counseling, Prepare Enrich Premarital Counseling, Christian Counseling, EMDR, IFS, Trauma Therapy, Narcissistic Abuse, Hypnotherapy. Group counseling for depression, anxiety, women's issues, suicide prevention, borderline personality disorders, codependency, substance abuse and anger management to name a few.