I think a lot of these reviews are hormonal. Dr.Liza is amazing. She performed my surgery for ectopic pregnancy in 2021 and I recovered just fine with no bruises or scars left at all. She is very nice and patient. Also all of the people in the office. I have a huge fibroid and o personally want Dr.Liza to do it. She is the best and know what she's talking about. I have full faith in her. If you're looking for a OB office with doctors that actually care and know what they are talking about then this place will work out for you just fine. read more

If you're expecting a normal healthy pregnancy and you are low risk, come here if you want your doctors to convince you to get induced at 39 weeks even though you are healthy and lowrisk. You REALLY have to stand up and advocate for yourself here. read more

Nicole Cohen is amazing, she is very professional and personable and puts you at ease and explains everything thoroughly. Beautiful, spotless office and everyone is very welcoming. read more

First able, Nicole NP is amazing unfortunately her receptionist is the most annoying most disrespectful in a medical environment is never okay to call a patient honey! This isn't a diner or a salon, learn how to speak to patients properly. I could give 0 stars I would . judy or however her name was she needs to be fired read more

Unfortunately, I hadn't read the reviews before going to the office. I had a TERRIBLE EXPERIENCE. I waited two hours in the waiting room before being seen by the doctor. Dr. Lizarraga was extremely rude, impatient, and seemed to lack knowledge. She prescribed only two months of medication. Right after leaving the office, I learned that I had to travel to Brazil for an emergency and would be there for three months. I called the office, and the staff member, Judy, was extremely rude as well. She told me their procedure is to provide only two months of medication. I explained my emergency situation, and after some resistance, she finally said she would send a message to the doctor--but the response could take days. Nobody has contacted me with an answer. I will have to stop the medication for one month because the doctor refuses to provide an additional refill. If anything happens to me as a result, the RESPONSABILITY will fall on the provider. I am very disappointed with the entire experience. This was my first visit to this office, and it will definitely be my last. I DO NOT RECOMMEND this office. read more

I just called to make my first appointment for an IUD procedure and wanted some information since I'm obviously a new patient, but whatever receptionist I spoke to is obviously extremely unhappy working there because she had an attitude the entire time that we spoke. The absolute worst part and the reason why I'm writing this review was the end when I asked how much the visit would be because I would be paying out of pocket and she REFUSED to tell me how much the visit would cost! She said that since I already told her that I have insurance, she couldn't tell me over the phone. She said that I'd find out when I came in for the visit....... Unbelievable honestly. Am I supposed to go in to find out that the visit is going to be $500 and then cancel right there on the spot and waste my time? Called back to cancel, there is no way that I'm ever stepping foot in that place. read more

I've never waited almost 3 hours to be seen for an annual examination. I was on time I had my needed paperwork filled out but I had to fill it out again for It's jam packed in this office- 5 doctors and not enough exam rooms so they were extremely over booked. It's like the DMV for OBGYN - I sat in the waiting room for an hour and a half and then sat naked with a paper gown on in the exam room waiting for another hour. The facility was fine. The office staff was fine. The doctor and nursing staff were excellent. I saw Dr. Safvati. One could only hope she joins another group with better office management so I can continue using her for my care. Waited until it cleared out around lunchtime to take this picture but when I walked in there were many very pregnant woman who had no where to sit & some even standing in the hallway. read more

Aventura OBGYN Associates - Tiny waiting room w plastic partitions. - Obstetricians & Gynecologists Near Me - Miami, Florida

I really like the Nurse practitioner. But something is off with the way this office bills. I've never in my life had to pay copayments for follow ups at any doctor, medical or aesthetic. read more

They never honor your appointment time. I spend over one hour in the waiting room to see the doctor. Unbelievable.

Worst costumer service EVER!!! They tell you a different price every time, they are liars!! And they just trying to get your money! Will never recommend no one and will never go back again! read more

Can't get through on the phone without waiting on hold for 30 minutes each time I call. Dr.Grabois is terrific which is why I stay there but dealing with the phone is unbearable. The prescriptions sent electronically never seem to arrive for a mammogram or dexascan so now I don't leave the office without one in my hand. The doctor is great but his office needs better organization. I dread having to call there. read more

Refused to tell me if doctors and staff are vaccinated. So I assume they are not. Lied and said they are not allowed to know that. How are we supposed to be cooped up, naked, in a room with someone right on top of you who could be shedding Delta all over you ??? Don't patients have the right to know if their doctor is contagious?? This PC stuff is getting out of control when doctors refuse to help be healthy. :( read more

Its hard to write a bad review because I am a physician and it hurts me. My wife who is also a physician in training at the hospital where the office is had 3 appointments there. 1st for IUD removal, 2nd pregnancy confirmation, 3rd visit ultrasound. All visits we had to pay co payment around 1.3k. I am doctor and if we have to pay , we have to pay , they told us they accepted our insurance at first since we work in the hospital it was a no brainer . I dont have any problem paying for the health of my wife and child. We got a call from the secretary saying they cancelled our 4th follow up appointment and we can no longer see them cause insurance was not going cover the hospital the doctors do delivery on and that we had to find a new provider. Since day 1 they had all our insurance information and have billed them , 3 months later they gave us the news after the day before paying 400 dollars for an u/s and all the payments we did. They basically abandoned us, We had to find a new OB/GYN which was very hard we where already around more than 3 months, delaying our obgyn care and starting from zero cause new provider had to order all the labs and ultrasound again. Very disappointed and upset. Why wait 3 months to give us the news and not say it to us on the first day? For me to give a bad review it really has to agitate me. We ended up losing the pregnancy at 23 weeks and makes me ask myself a lot of what if's, maybe if it was diagnosed earlier the lost maybe would have not hurt this much, if they maybe didnt abandoned us and we didnt had to wait so much for us to see another provider since they didnt want to see us anymore maybe it would be easier for us. I expressed to staff that I had no problem paying they told me if you want to continue with us you have to pay around 3k per visit out of pocket. I have been seriously considering reporting to florida medical board due to patient abandonment, but the grief of losing my child has really affected us so dont want to deal with that anymore. Most likely the doctors are not aware since they refused to let me speak with a doctor all was the staff and secretary very dificult to speak with some of them cause spoke russian. Hopefully the physicians can see this post and see how things are run in their office and we can prevent this from happening again to other patients and hopefully other resident/fellow physicians who work right next door to them and who are passing through hard times and they can have more compassion towards them cause all the doctors that worked there where residents and fellow before and know the struggle is real. read more

I have had two experiences at this office. One was for my annual, and the other was a follow-up for a transabdominal and transvaginal ultrasound (the appointment I just got home from). At the first appointment, the front desk lady was a sweetheart!!!. I was only able to get an appt with the NP (Nurse Practitioner), which is fine. Like others have said, there was a student present - I didn't mind. My issue was with the NP - she was nice, but did the bare minimum. She asked about my periods, which are horribly painful, and just said "Ok we'll do an ultrasound" after I had to sit there and ask if it could be a possible cyst? or fibroids? Why do I have to ask you what it could be? Arent you supposed to tell me that? She then asked if I was on birth control and recommended I get on it 1. because apparently I shouldn't have children at this age and 2. that's the only solution to my periods. I explained that birth control is not for me, so she suggested an IUD. I said I wasn't looking for birth control yet she still pushed. She said "You need to be on done form of birth control." I'm sorry? Yes I am 20 but when did you ask if I wanted children? It's my body, I am still in shock weeks later that she suggested it is irresponsible for me to not be on birth control because I am in a consensual relationship. So today was the ultrasound. The front desk lady had a horrible attitude. I am 20 but she seemed like she was in highschool the way she was acting. She was very rude, calling each person by MA'AM and yelling MA'AM very loudly multiple times instead of using our names which is literally displayed and written right in front of her. I asked to use the bathroom and she buzzed the door, yet when I got in I asked where it is and she blatantly ignored me????? Then I asked a simple question - was my name called when i was in the bathroom, because I thought I heard it but I could be wrong. She responded with an attitude again so I told her off. How are you a healthcare worker but your mask is below your chin? I get it, we're vaccinated. My mask is on my face though. Your office requires we wear it but yours is not even on correctly? My SO can't accompany me to the appointment because of COVID, but you can scream with an attitude across the office and in my face with ur mask not on?? Stay away from this place unless you're desperate for a quick and careless annual. She kept laughing behind the desk and I just kept saying "Do you have a problem? You could quit if you don't wanna be here." Ridiculous. I went to a doctor's office, not a McDonalds. I can't imagine receiving that treatment pregnant or while going through something traumatic. Do better. Edit: This may not be a big deal for some, but there was lipo/botox or similar procedures advertised in every corner of the office. I fully support plastic surgery and the like, 100%! It just weirds me out that it's literally everywhere. Im here for my reproductive health not for that. I can only imagine being pregnant at this office and being pressured for such procedures to be done after birth. This only solidified other reviews that this place is after$$$ read more

Avoid this place at all costs. The wait time is always at least 1 hour but the front desk refuses to give you an estimated wait time. Dr. Saftavi is nice but not worth going to this small, overcrowded, frankly depressing and dirty office for. I went for my annual exam and waited a long time to be called back, then waited another 30 min in my gown waiting for the doctor. I then went back to get simple blood work with my husband and when we arrived every seat in the waiting room was taken. They estimated it would be over an hour wait but then claimed they couldn't give an estimate. We ended up just leaving. All we needed was for a nurse to take our blood but they insisted we wait to meet with the doctor first to order the test, even though I had spoken to her about getting this test in my last visit. read more

A complete headache honestly If you can find another gyno office near you I would recommend it over this one. From billing issues, to not faxing over my file to a new doctor as requested. Took time off from work to go in office, since the medical release form can't be done online, to fill in a form with all my info, didn't even get asked for an ID. Follow up a week later since my new doctor says they have not received anything, and they stated that there wasn't even a medical form FOUND. read more

Love Dr Firestone but the one star is for the office staff that work the desk only. My only issue is with his office staff when I came for the vaginal ultrasound I paid a co pay that I was told. Later I find out from my insurance that it was an overpayment. So when I returned for the biopsy I once again was asked for a copayment when I showed the evidence the person at the counter shut me down and told me that is billing. So she wants to collect but when it's an issue she doesn't want to talk to me. Guess how I was treated than? I than waited over an hour to see the Dr. funny how everyone else was taken before me? When I wanted my parking validated the same woman I wouldn't say lady at this juncture you will have to wait on the way out? Really all the other visits they stamped me when I arrived. So my co pay by this point was $5. and the same nasty person stamped me after my visit. I guess she showed me?! Some people should not be working with the public. Hopefully by next year's annual check up someone steals her away. read more

The worst staff ever. Beside waiting over TWO hours for yearly medical exam the nurses messed up the order and sent me to LabCorp only to discover that I paid extra for blood work that was already done. Then they didn't send proper referral for yearly Mamogram. And to top it off I almost fainted when I tried to pick up my results because they kicked everyone out of the office for lunch. The worse staff but best doctor so unfortunately I won't be returning read more

The reviews on here are accurate. The doctors on staff are great but the office flow is terrible. As someone who works in medicine myself, I understand that things can run behind... but this is the second time that I had to wait almost an hour and a half past my appointment time to be seen. I personally don't think that is a reasonable wait-time so if that is something that matters to you I would consider going elsewhere. read more

So we recently moved to aventura and because we were already trying for a baby so we looked for a Dr to make sure everything was ok and to follow up once we got pregnant, found a Dr but she left for maternity leave so I was placed under the care of Dr Grabois who at first sight meeting quickly in the hallway we thought was going to be great. Fast forward to our viability ultrasound, we were sent results saying that I had a cyst and a subchorionic hematoma we didn't experience this with our first born so we called to understand what it meant around 9am, they says they will call back.. It never happened. My husband insisted all morning and finally by 2 we got called by the Dr (we thought it was awesome that he called personally) and he said we will see us the next day at 8am. Here was my visit: First he explained about the hematoma very briefly saying basically it can be reabsorbed or grow and could miscarry plain and simple. Then the conversation turned to my weight I told him I have always been skinny it's just the way im built but he assumed in a kale eating type of person that only care about her looks.. I repeatedly said it's not the case that I do eat a lot but it's just my metabolism and i know it's not the usual but that's my case.. he basically was rolling his eyes at me.. I told him I took fiber because after my daughter I had bad constipation issues, and he later on the conversation said "you take a bunch of fiber pills" (still caught up on why my weight is what it is) and I said no I don't I just take full fiber not "a bunch of pills".. The snarky I don't believe that looks continued.. Then he suggested I stopped breastfeeding my 21 month old daughter.. Im a certified lactation consultant I know that if you have a normal pregnancy there is no issue, I also know the caloric intake a nursing pregnant mom needs and I know I meet if not exceed it.. He didn't believe that at all. All of this without a blood test to confirm what he thinks, just judging based on looks. I told him how it went with my first pregnancy regarding weight gain and he said "it doesn't mean the baby can have neurological issues because if low weight " SHE NEVER HAD low weight, all pregnancy within the healthy measurements on ultrasounds and she was born at 6 pound 5 ounces and never had any health issues.. But he continued.. Because he thinks im just a girl obsessed with my skinny looks rolling his eyes.. He said I needed to drink less water. He told me to Stop working out: that is perfect. Because of the hematoma make perfect sense and was probably the only sane thing I heard all the visit. Then he called me an over archiver type person because i intend to breastfeed until 2 following the world health organization recommendationsand (which btw is good for my daughter neurological development as he was so concerned about that point earlier) then the conversation continued and the topic that I am in certified in supplementary alimentation for when babies start feeding at 6 months when this came up he said "well you are not paying much attention to you nutrition" WHO THE F HE THINKS HE IS TO SAY THAT? again with no bloodwork to confirm his claims other than what he perceives from my looks. I keep my mouth shut already sure I needed another doctor because this guy is just not listening to me at all.. I mentioned I had some pain on my left side he said "its probably your colon" still hooked with the whole fiber thing.. I know it's not the case but I ignore it, left and made an appointment somewhere else. It's not over here.. Ohh noo Next day I started having shortness of breath, called the office and they said go to emergency, we went.. They did all kinds of bloodwork, X-ray to rule out blood cloths. My metabolic panel and hemoglobin are all perfect unlike what he thinks, I talked to the Dr in the emergency and told him everything and he was clear: you are having a panic attack, you are not being well taken care of the pain on my side is from the cyst that was found in the ultrasound the Obgyn office found but he has so caught up with the whole fiber and diet that put in on my colon, he also gave me a better explanation of the hematoma and the chances of it just going away based on the size of the one i have and on the point of my weight the dr told me That this early on pregnancy (6 weeks) its not the moment to focus on weight gain, that my blood tests are great im super healthy and that some people are just built differently and you drs shouldn't generalize. He also, as every updated doctor knows, said that breastfeeding is fine it's just more hormones but that I had nothing to worry about because im healthy. All of this by the Dr at the ER who took the time to listen to me an confirm what I was saying with test and no judgement, he said this is a very sensitive time hormonally and that if you don't feel well taken care of this happens panic and anxiety attacks can happen and I totally agree. Never ever going back there. read more

I give them starts because I am happy with Dr. Grabois. However, I care about my time and I do not have the time to sit for an hour in the lobby. They need to schedule appointments with enough time so patient don't have to wait for over an hour passed their appointment time. Today I left because I wasn't willing to wait again for over an hour with my bladder full because they didn't know how to make the schedules. More than one patient left because they got tired of waiting. I found extremely disrespectful to have people waiting this long. THIS IS NOT A FREE serving!! Two weeks in a roll..... unacceptable. read more

Best OBGYN in town, Been with Dr Grabois for more than 15 years! He delivered my first baby and also my second baby on the way. Can't ask for more, he's always there for his patient, he always provides solutions, caring and willing to help! He make a stressful experience much more relaxed and his knowledge and experience made him the number 1 OBGYN in town!!! read more

I made an appointment via Zocdoc for 12/15/21 at 245 pm. I arrived 30 minutes prior to my appointment time. I signed in, paid and waited to be seen. At the 45 minute mark, I was told 4 doctors were there and it shouldn't be longer. As I sat, the staff called in 7 to 10 patients who arrived after I did. The intake person sarcastically jokes and offers me the chocolate she was eating. At that moment, I requested the appointment be canceled/refund after waiting 1 hour and 45 minutes without being seen. After I leave the office now 4pm, the office called so I can come back for service. This was a disgusting lack of regard for my health and time. read more

I visited Aventura OBGYN 1/10/22 to have a consultation to get my Nexplanon replaced which was due to be changed by Feb '22. The office told me it would take 4-6 weeks for this prescription to arrive. I sat in their waiting room for 1 hour and paid 300 dollars for this consultation. When I had not heard anything by Mid Feb' I began calling the office which was impossible to get ahold of. I finally got an answer that apparently, I had missed a call for the shipment so there had been a delay in shipment and that they would call and figure out next steps and call me back. This call was on a Wednesday, and I did not get a call back by Friday, so I called back and they claimed it was being shipped to their office directly by end of the following week and they would call me. The next weeks Friday came without any calls, and so I had to call again to get an update they still did not have it. It is now 3/4/22 and I decided to call the prescription provider directly who mentioned to me that the issue from the beginning was that Aventura didn't answer the phone to confirm shipment, that they called them directly and no one call back and they canceled the order. Aventura tried to blame me which is sad. The prescription provider also updated normal shipping of this prescription was 3-5 business days?! I also called my insurance to find out that Aventura should have never charged me 300 dollars as I am fully covered for this visit and my prescription. They also sent a claim to my insurance on top of my payment. This office is negligent and clearly doesn't have their values straight to help women who are trying to be proactive in their health. I won't be returning and advise others to review any charges this office has made with you with your insurance. Thank you Aventura for risking my mental and physical well being. read more

Lowering my review from three to two stars. Total chaos, crazy late meeting appointments. It's like they're paying you so you can wait all day. The waiting room has 12 waiting chairs... All full and three people standing. If you have a doc you like here find out if they have another location unless you have hours to burn. read more

Nurse Patrich and Dr Lizarraga are the best!! so warm and welcoming. Truly a safe space for any issues to be discussed.

Dr Grabois and his team have been my preferred GYN for over 10 years...time flies. Office wait times can be tiresome, but well worth it to receive the warm, knowledgeable, and competent care he delivers. Best to schedule for Friday morning appointments since the office is only open until noon...wait times are shorter :) read more

Agreed, such a good Dr working in such a terrible office! I signed in, the girl behind ye desk saw me sign in and shut the window without looking at the list I then listened the the girls at the counter laugh and bullshit with each other for 15 minutes before one decided to open the window and look at the list. The office was empty and everyone on the list was crossed off yet I still waited an hour to see anyone. The office seems to only view their time and the dr's time as valuable, they have no regard for the patients time that is being wasted by sitting in their waiting room while they ditz around the office. read more

Dr Grabois is very professional, knowledgable, confident, thorough and caring. Macka and Maggie the techs are kind and skilled as well.

I've delivered my last 2 babies with Dr. Grabois this one will be my 3rd that I will deliver with him. I have never had any problems with any of the staff or with my appointments. All of my appointments have been pleasant & smooth. read more

Having my 2nd baby. I'm sticking with Dr. Grabois because he is an excellent doctor. When it comes to your children and their well being, stick with the best! Dr. Grabois has a great sense of humor. It's a pleasure talking to him. He is "down to earth" When he comes into the office I never feel rushed. He's very informative and he makes sure that he answers all of your questions. - With my 1st child... I must admit that I hated the office staff. They had bad attitude's and were rude! I endured they're horrible customer service because Dr. Grabois has a phenomenal track record in my family with delivering babies! -now that I am going back to the office for my 2nd pregnancy (2.5 years later), I must admit that the staff has done a complete 180 (turn around). They were polite, welcoming, and attentive. I went there expecting the worst service from the staff but I was pleasantly suprised and they were awesome. read more

Dr. Grabois is amazing, he is very into detail, and I love that he sits down with you and explains everything with you so that everyone is on the same page read more

Came here whit my wife for a yearly visit had a appointment at 915 am saw the doctor at 1130 am kind of long wait the doctor really nothing special but what is the point to make a appointment if they don't take you at that time . read more

Dr. LIzarraga is great. I am very happy to have her as my OBGYN. She always shows concern and is careful. Also remembers me well which is rare nowadays with physicians. I have nothing but praise for her. The front desk could be friendlier though. read more

This is one of the worst customer service places I've been to and I am a cash paying customer because my insurance does not cover anything because my deductible is 5k... anyways so I've been here twice and the first time I had to wait an hour to be seen this time around after 40 mins I asked for a refund and left. It just amazes me that I showed up 10 minutes early and after waiting 10 minutes they surely asked for the 182 dollar payment and still 30 mins after I payed them I was still sitting there to be seen ... I asked for the manager and asked her why she said she was doing me a favor b/c I wasn't on the schedule and they were fitting me in ... seriously?!!! No hunny I asked that morning if u had any slots available i was told 1140 am so I showed up at 1130am and I paid 182 out of my pocket that is no favor !!!! I refuse to be treated like they are doing me a favor when I am paying for a service she must have forgotten that this is America and we do have options to go else where!!! Totally disgusted with this place !!! DONT WASTE YOUR MONEY PEOPLE!!!! read more

Well I go to Dr Firestone and this review is base on my experienced with him... He will make you comfortable and he is one of the nicest person ever... He will take the time to listen to any question you can possible have with a nice smile on his face. Then he will take his time to answer and make sure you understand. I highly recommend him. read more

Unfortunately, one of the best obstytricians Dr Grabois has to work out of the one of the worst medicle offices ever to exist. The receptionist's, nurses and assistants are HORRIBLE, and seem to hate their jobs and seem to make 3 dollars per hour and maybe thats why they are so rude and stupid. I had to have an ultra sound and they scheduled 8 people at the same time, with one ultra sound technician, so everyone was waiting 3-5 hours. There is not one time i have shown up for my appointment and not waited at least an hour. I have had major issues with getting a prescription called in, getting my test results, i have actually been hung up on! The front desk act like they are in kindergarten! everyone i wait with says the same thing, they have major attitude. Seeing a great dr is not worth what you have to go through to be seen, the stress these people cause their patients makes their health worse!! I had to leave thier practice due to the front desk of this office. I asked for my blood results be sent to my new dr, they were never sent, they put me on hold 15 mintues a few times per day and finally told me "oh we just mailed them". I had faxed them to send them to me directly since they took so long to send them to my new dr. they never did, they hung up on me, they actually picked up the phone and hung up me. the most immature customer service ever. these people should be working at McDonalds, not in a professional enviroment!!!! read more

Best Doctor ever. He did my c-section and tide my tubs. No emergency and control my surgery with no problem. He is the best.

I've been a patient of Dr. Grabois the past 3 years. And by far this is the best Gynecologist I've ever had. Along with Dr. Grabois PA Yessy Felipe. She's been nothing but kind, patient and always thorough when it comes to answering all the questions and concerns I have. I'm very fortune to of found a doctor and staff that I'm very happy with and most of all comfortable with. So with that I highly recommend anyone who's looking for an amazing OB/GYN to go see Dr. Grabois, Yessy Felipe and the great staff! read more

Jessy is amazing. I have been with Dr. Grabois' office for many years- it just keeps getting better. I would not go anywhere else!