Great staff on UNIT one . They are on the ball with lights and making there pt looking good.read more

After a family member's extremely brief stay at this facility, I believe serious changes are…read moreneeded. Based on what our family experienced, it is apparent that the patient's are not receiving the level of care they deserve. We were deeply concerned that symptoms we believed required immediate emergency attention were dismissed as a panic attack by the head nursing staff. It took significant force on our part, to include coming to the center, to have action taken. It was later determined that my family member was experiencing a heart attack, severe sepsis, pneumonia, and significant organ decline. We cannot help but wonder whether a faster response could have made a difference. Our experience left us angered, devastated, and with little confidence in the judgment and urgency of the nursing leadership involved in my family member's care. No family should have to question whether their loved one's symptoms are being taken seriously. I sincerely hope this facility carefully reviews its emergency response procedures and patient care practices so that other families do not endure what ours has experienced. May God have mercy on those entrusted with caring for the sick and vulnerable.

Major disappointment in this place, my twin brother has been there for two months, they never get…read morehim out of bed unless we complain. Very little rehab, only once this week that I know of. Been asking to see or talk with his doctor, Dr. Mossoud, he has not seen my brother this week and has not called me as promised to discuss his condition as promised. I was told he was here the other day when I was here, but he never came to his room. What a waste of money, which is allot, to pay for such poor care. A very unhappy and disappointed brother. Gary Ries

Avante is a Skilled Nursing Facilty, Nursing Home and Rehabilitation center that needs…read moreRehabilitation. Although some of the staff was nice, nice isn't enough when it comes to health care and this care was for my 87 year old dad who I wanted to honor and sending him to this place was like he was taken hostage. It's the actions and actual care and follow through of what you say you're going to do that counts. His one CNA was super nice but she was overextended with patients. No way can one human being tend to so many needy and end of life patients and be there for them and it's just her. There was one particular staff member who threatened me. Maybe one wing of the facility got better care than the other but I'm sorry , on east wing three grown men in one small crammed room with a toilet and a sink and a shared closet is unacceptable especially in end of life care. Not even with adequate room for a family visitor or friends. I was even told oh you can get a better room, never happened. I do not believe nor am convinced that the vibe there was let me love on your loved one more than it was let me get as much money from insurance, Medicare and Medicaid. People pretended my dads care was for his safety and ironically when it was time for his release the situations they said were fall risks , that they cautioned me on not to do were the exact things they didn't help me and forced me to have to take care of such as getting him transportation home and help to my car because I had to wheel him out. This place was a no, nope no go. Do not send your loved one here. Honestly I would not even bring my pet here. So so so sad and the poor people stuck there my heart goes out to them. Sad is an understatement.

Luz and Emily at check-in were friendly, welcoming, and made the process quick and easy. They…read moretreated my 80-year-old dad with care and respect, speaking directly to him while also acknowledging and including me as his daughter and health advocate. The waiting area was very clean, and the wall outlets with dual USB ports were a thoughtful convenience. His appointment was scheduled for 10:15, check-in was smooth, and he was called back for his ultrasound by 10:40. Overall, this was a great visit. Thank you, Orlando Health St. Cloud Hospital.

The ambulance brought our 78 year old Mother to the emergency room, due to a medical emergency and…read moreweakness in her legs. The staff at the front desk were very polite and professional. Our Mom was quickly admitted to a room in the emergency department. Cathy and Matthew were absolutely phenomenal! They made our Mom feel comfortable and they informed my Sister and I of everything they were doing for a diagnosis.

This clinic is above and beyond any other in Florida, and trust me I've done my research. Not only…read moreare the staff and providers incredible but the treatment each patient get's is top notch. The small details like providing music and comfort items also really makes this place stand out above the rest. The setting is tranquil and almost like a Medi-spa. Fantastic experience! Thank you Revitalizing Infusion Therapies for getting me back where I needed to be. Next time I will be adding a Vitamin Infusion! .

Vey nice service place is beautiful. Staff is super friendly and do everything to make you…read morecomfortable

Staff were very professional. With an appointment, we still had to wait almost an hour before the…read morenurse called us. To see the doctor, took about 15 minutes. Not too bad. The nurse practitioner that saw my sister was knowledgeable. Referred us to ED for CT scan. Do, of to ED we go.

This review is regarding nurse practitioner Alexandra Rigaud…read moreUnfortunately she was the nurse that helped me, she had such an attitude very calm very passive agree but the gestures she did and the way she answered my questions were ironic, she wasn't friendly and empathetic at all. She didn't even send the prescription to the pharmacy I had to return twice (Uber it since I was on vacations in Orlando). To summarize, this nurse has not social skills to work with patients and its not efficient in her job. Try to avoid her and try someone else, that's my recommendation for this passive aggressive nurse.

Not impressed. Receptionists are very unfriendly and when you call the "office" you cannot reach…read morean actual person. I don't mind making an appointment over the phone or online but I had a question for the office and had to drive there.

Pros Staff is very professional…read more Cons This business does not know how to work with military insurance. Billing department was not helpful and could care less. Get ready for a huge bill!

Promise Home Care is a great company. We have had nothing but great experiences with all of their…read morecaregivers. I am very happy with their service and would highly recommend them! Quick, efficient, and dependable. You can rely on them to work swiftly to meet your needs and find someone for your home that you are happy with.

great company to work with. David is a master at coordinating care and matching clients with…read morecaregivers. we have had Karen , Joyce, Nicole and Millie since 2017, and they are fantastic. as needs have changed, we have moved to full-time care and we have gotten to know new caregivers as well. if you need care for a loved one, I recommend Promise.