Recommended by my podiatrist for therapy for my foot. Great place, friendly staff, knowledgeable…read moretherapists. Clean and protective of your health. I highly recommend. Pam G is exceptional.

So I'm headed to my second visit pretty soon. I was referred here through the VA hospital. Upon…read moreheading to the office The traffic in the area can be very crazy especially with the construction but once I reached the office the parking lot was large so there was ample parking. The office was nice and open, Mrs. Bonnie at The check-in desk was very pleasant. I felt comfortable while there the entire time and my physical therapist was very patient and informative. No issues whatsoever and I look forward to finishing my physical therapy consult. Out here

WARNING! INCOMPETENT BILLING & ACCOUNTING. CFS&PT never sent…read moreme a billing statement for the $440.00 they say I owed before sending me to a collection agency in late 2024, 2 yrs after my therapy that I stopped because of billing denials. I cannot find an unpaid claim and they have not provided any proof of one. They have not returned or answered my phone calls or e-mails or been able to provide me with a date of service or CPT codes and modifiers billed but denied. I do not recommend going to this musty office with grimy equipment, an incompetent biller, and a president/physical therapist who does not seem to care. I have been to several other PT facilities since and I have not had any billing problems. I stopped my therapy at CFS&PT in 2022 because there were numerous denials by my UHC for inappropriate or missing CPT modifiers and the biller would never call me back to discuss the problem. UHC and many other insurances follow Medicare billing rules for appending several sets of modifiers to PT, OT and ST CPT codes so they should, BUT DON'T, know how to bill every insurance properly and timely.

I have used this place for over 10 years!!! They have 2 offices Kissimmee & St Cloud. Personal…read morefriendly professional therapy. She truly cares about her patients. No pain allowed. The office staff is very friendly & bilingual. The office & equipment is cleaned after each use! Highly recommend her if you want great personal care from a therapist who knows her stuff.

I have been to Dr. Aidoo several times over the years and have made him my PCP doctor. I was 1st…read moreassign Dr. Aidoo in St. Cloud Hospital in 2014 when I was admitted to the hospital and had to have stomach surgery. I have always liked having Dr. Aidoo as my doctor. He is very funny and straight to the point. I don't usually have an issue when I need to schedule an appointment and get it fairly quickly. The staff has always been very kind and understanding. The office is very understand and a large building in the front of a strip mall in almost downtown St. Cloud. His hours are great and late. But I have been here where I have waited very late to be seen. But again, that is I guess to be expected when you see a doctor.

My last few visits to Doctor A. Aidoo have not been good. First of all, I did not get to see the…read moredoctor you saw the physician assistant. After specifically requesting to see the doctor. So I left the office disappointed and upset. I thought that the doctor accepted the Medicare-approved amount as full payment, which he did not. I was then billed for the remainder of the visits. I will now be looking for a new physician who will see me and not be billed in excess of the Medicare-approved amount. Visitor beware!

They give Quality care , they listen to concerns . They have a great group . Front desk is…read moreextremely accommodating with your schedule needs . Thank you for the awesome experience.

This place is absolutely gorgeous. Yes I am saying that about this facility…read more The lobby is austere, modern and spacious. So, it made me feel a little better going in for an MRI. The nice lady there, please forgive me for not recalling your name, was so accommodating which made all the difference coming in for a not so fun event. What was so cool about it was that I was given a pair of headphones and was asked what my preference in music was and I selected "Classic Rock". Playing air guitar in an MRI is out of this world...joking..you can't move while in there but in my head I was playing air guitar. Great facility.

This facility and the staff are unprofessional, unethical, and have very poor customer service and…read morepatient relation skills. I have been working in the medical field for 15 years plus and I have never seen something like this. I even worked at Arnold Palmer Hospital Pediatric Rehabilitation program for 3 years and I know the ins and outs of therapy's and how it should work all around. This facility is horrible! my daughter has been a patient of theirs for quite some time now about 4 years or more. In the first two years it was great, they provided services conveniently at my daughters school and therapist kept in great communication with me but now it's outrageously frustrating that I can never get a hold of anyone in the office, including the owner Maria (her daughter Ms. C used to be my daughters teacher for 2 years when her services were immaculate). I don't get progress on my daughters goals or therapy sessions, there are times they go weeks without giving my daughter any therapy and I am not made aware. When it comes to re-evaluations they don't even sent me the therapy plan or discuss anything with me to see what her goals might be. I don't sign any paperwork or anything. During the summer nobody ever contacts me to see if my daughter will be needing services during the summer. People, we are talking about a special needs child who has Down Sy drone and has an extreme delay with motor skills and other problems. This is disgusting! This clinic needs to be shut down. I will be reporting them today!

horrible communication. my daughter has been at this clinic for about 1/2 months. nobody discussed…read moregoals with me, no one discussed what days they would delivering services at the medical daycare, no one would reach out to me in regards to progress or how she was doing in sessions. I couldn't get a hold of anyone in the clinic for 2 weeks besides the receptionist who was unhelpful and Ralph who kept telling me someone will reach out. Ray the director of Rehab was able to contact me and clarify some things. Maria (the owner) contacted me in regards to the goals and was very rude. When I asked if there was someone else I could speak with she said "above me? god." It's absolutely disgusting considering many other clients/patients have the same concerns I do. This place needs to be shut down for real!

Outstanding experience with knowledgeable therapists. I'm currently working with their excellent…read moreoccupational therapists for a shattered wrist and severed tendon. It's been a long haul needing 3 surgeries, but Shelane and Hannah have been with me all the way! Can't forget Julia at the front desk. She juggles it all!

I've been through physical therapy in the past for knee surgery. This time it was for a back…read moreinjury. Ability is by far better than Cora. Their programs are designed to get you better fast. They hold you to accountable and provide one on one service. Racheal was my main therapist until she left to a different location. Alexandra is the best receptionist. They are very friendly and accommodating. I miss them.

My husband stayed here for about a week before returning to hospital. It is old and run down but…read morekept clean. Most of the staff were friendly and helpful, however we did have a couple of staff who were terrible and probably shouldn't work in this field. The rooms are very small and the beds in such close proximity one another that unless you agree to watch the same show at the same time, your tv is unwatchable. The physical therapy was good.

This place is amazing. Everyone is very nice and professional. This starts at the receptionist…read moreHazel. She is always very pleasant and smiling. The nurse and helpers are very friendly. Can't say enough about how they treat the patients.

I had my knee replacement done in March and wanted a place to go to that was close to home…read more Walking into CORA and being greeted by Manny, Gelsille and Alexis put my anxiety at bay, Gelsille asked me to sign in and Manny handed me some paperwork to fill out. I was told when I made my 1st appointment that there would be paperwork. I sat down and finished with that paperwork and handed it back to Manny and waited for someone to greeted me from the staff of therapist. Remember to bring your ID and insurance cards as they scan them and hand them back to you. The staff is very friendly and speak English and Spanish. They make you feel at home, but don't let that fool you. You are there to work and get better after your procedure. Afterwards there is ice or heat for those tired muscles you've just worked on. Will let you know how it goes...

I was shocked to see staff and patients without masks and equipment not…read moresanitized after each use. Quite scary, and the therapist had more interest in his cell phone and didn't put it down during the whole session

Our HEARTBREAKING experience at The Terrace of St. Cloud LTC. In a matter of a weekend, my father…read morewent from upright and alert to near lifeless, and they didn't even notice. The terrace claimed my father was simply sleeping and medicated, claimed his vitals were normal, they claimed it was a coincidence of timing, they claimed his sleepiness (actually comatose state) was due to meds that were never given. I had to demand his vitals be taken, by threat of calling 911 myself. It revealed a horrible fact. They allowed my father to lie in bed UNMEDICATED AND UNTREATED, even UNDIAGNOSED, with severe Sepsis, Pneumonia, UTI, WBC through the roof, respiratory failure, sustained Tachycardia, and a massive stroke, as he slowly and painfully died. They did not provide the necessary "comfort care" they were entrusted to provide, nor did they communicate the change of condition with our family. Instead, they did their best to hide it. The staff that was hired to protect and care for him did not at this critical time. Something as simple as a urine analysis could have revealed so much. NOT EVEN A PAIN KILLER, NO COMPASSION. They chose to ignore the fact that he was dying right before them, watched and did nothing as if his life were worth nothing. His pain was worth nothing. When we arrived in the ER of St. Cloud Orlando Health, only 6 minutes away. The paramedics had to place him on full O2 at 100% and manually bag him as he was passing away in transit. He had numerous major diagnoses that are not acute and with certainty require time to progress (severe Sepsis, pneumonia, chronic UTI, WBC through the roof, respiratory failure, sustained tachycardia, and a major stroke). We tried our best to be there, befriend, and show acts of appreciation toward the staff. Always respectful and attentive. Yet they lied or made the wrong assumptions without fact-checking. Jeffrey, my father's RN, assured us that my father was sleeping because he "was up partying too much overnight," and supposedly they gave him a sleep medication to help him rest. Well, that was not true; it was not even documented in his medical chart. He also encouraged my mother to give my father a supplement drink while he was unresponsive and showed no swallowing reflex. We suspected that he may have been comatose days before my ER transfer demand. I do not want to attribute bad motives to this one specific nurse. The staff is clearly overworked and understaffed. But the consequences reflect on the patients. But the sad reality is that nothing is going to change. AHCA, State-Managed agencies, and all the attorneys in the world have no bearing on a broken system. It will continue to sadly take our sweet elderly ones in an undignified way. Those who cared for us 1st are sadly neglected by the agencies and individuals entrusted to care for them and protect them. Only God can bring justice, and he will. This facility REDACTED DOCUMENTS that prevented my father from being transferred to another facility, IGNORED SEVERAL FILED GRIEVANCES, perhaps even erased them. The apathy is tangible with nurses, nursing aides, Manager Wendy, Nurse Marie and Jackie Dir. of Nursing. Caregiver burn-out has clouded the judgement of some of these persons in my opinion. Please do not forget the ones you made an oath to serve and protect. Ultimately, we are all accountable to a higher power. May this testimony serve if nothing else, as a way to prevent this from happening to others, if only one person benefits it was worth sharing our story.

Great staff on UNIT one . They are on the ball with lights and making there pt looking good.read more