Rented a car here, everything was so smooth. The employees were extremely friendly and helpful…read more They have great communication, they called multiple times to confirm my reservation because I was renting through an insurance claim. They were also very flexible with me, I had to change the date a few times because of insurance. The car was super clean and got me where I needed to go. Thanks, Enterprise!

I chose Enterprise because their website stated they accepted Apple Pay, and I even made my…read morereservation online. I took an Uber there while my car was being repaired nearby, only to be told that their system was down and that they weren't accepting Apple Pay after all. That left me stranded without the payment option they advertised. To make matters worse, the rate and deposit they wanted for just a few hours were unreasonable. The customer service was unfriendly and completely unaccommodating. I ended up walking down the street in the hot sun to Hertz, where they welcomed me, honored Apple Pay exactly as advertised, offered me a beautiful car, and required only a reasonable deposit. The difference in customer service was night and day. Enterprise lost my business, and based on this experience, I won't be back ever !!!! Ruddddeeee

These idiots never tried to withdraw money from my account. Then they never told me that you didn't…read morereceive the funds. So they turned my car off (you required a PIN to operate the car). I called and they told me why they did that. I requested the PIN in order to return the car. They wouldn't give me the PIN, so I told them to come get the car on Tuesday Feb 24. They never came to get the car. I told Delray Beach (where I rented the car) to come get it 3 times (I have the emails). So I called again on Monday, March 2. Then they picked up the car on Tuesday. So, then I get the bill, which not only charged me for the rest of the week, but also charged me 4 extra days. This is total BS! I will NEVER rent from Hertz again!

Worst Experience Ever! I reserved online, the reservation…read morewas confirmed, however, there were no cars available, and the rep was so rude!!! I was Gold Member for years, overpaying in hope to have a good customer experience. As my experience showed, - I paid for nothing, The contacting Hertz headquarters was equally disappointing. The offered me 650 points for the inconvenience!!! It is next to nothing. I will never ever waste my money for this company again. They do not provide promised services, neither care about their long-term customers!

It's simple to say don't rent here... but that's just a start. With the experience you get from…read moreJudy's Truck Rental dba Budget and Avis Rental Car. Where to start? Well they don't answer the phone on these numbers to confirm a vehicle or the original concern of a change in vehicle from a Jeep Grand Cherokee L to a Ford Expedition. In the picture booking confirmation from 10/05/2025 for a 12/20/2025 pick up booked through Costco. Both emails below for reference. When you show up there is an inconsiderate, 'manager' who can barely manage his own life. He was rude to the point, where you felt bad because you know he just had a very hard life. They did not have a car on the lot for our reservation, so they yelled at me, for showing up 2 hours early.... Then they 'refused service for me,' cursed at me, continued to insult me for no reason and cancelled my reservation. I booked at Enterprise. The reason I am posting since my December trip, well I am heading back to the area and almost made another reservation and then I realized I didn't leave a review. It was way more expensive, but you get what you pay for, so I am booking at Enterprise again and again.... I only hope the corporate office sets standards or that Judy's Truck Rental owned or managed by JUDITH and Keith KADEN out of Royal Palm Beach realize the quality of employee / manager they have and work on customer service....

Budget Location 1250 Federal Hwy Pompano Beach, FL BEWARE!…read moreBooked a Reservation online for a cargo van for next day pickup. The reservation was confirmed and followed up with another confirmation the morning of the rental. I waited 35 minutes to be told SORRY there are no cargo vans or anything available. Totally unprofessional and disorganized. I went to Uhaul and they were able to assist. So, how will I be handled in the future Budget Rental Car?

Not that great place to rent a car from.. the car was in a Okay condition, they provide me a car…read morewith a front window shield damage , the car key remote didn't work and I couldn't lock the car. They lucky that I didn't pay for it and I got it free of charge thru BMW. Just before you sign anything.. just make sure all work.

So this is last time my friend and I rent through Enterprise! The last 5 times renting we made…read morereservations and they did t have the vehicle! We rent often when company truck goes into shop or we take a weekend away! Today we called two hours in advanced to make sure they had our reservation and we were told yes we have two vehicles here but had to wait for them to get oil change! Got there at 5 and guess what no vehicle and the Silverado we were told was reserved for us was pulling out the yard! How is this good customer service especially from someone over the past year has rented 12 separate times and a couple of the times where for a month while our truck was in the shop! The lady at the counter got rude when we asked what they could do for us! She said they had a truck in Sunrise but we had to go get it! It's 5:30 in Fort Lauderdale and Sunrise is 20 miles away! Traffic in this area at 5 is no joke it takes 1hr+ to go ten miles! They have officially lost our business! There are many rental companies in South Florida that I'm sure would love our business!!!!

The car was clean and in good condition. Long line to pick up the car and had to wait about 40 mins…read morepast my scheduled pick up time. Would consider renting again through this Budget location because the reasonable pricing.

They got me a great car, fast with very little notice. It was clean and they were really nice and…read moreevent got me a better rate than I expected. Top notch.

I was a walk In customer. both agents were helping customers ahead of me, their conversations were…read morefriendly and almost family like with the customers. It was such a good vibe with the customer and agent exchange. I met Elena who helped me and offered a great rate. I'm driving a mini countryman lipstick red. In Florida! How wonderful. I highly recommend this office for a rental car. you will not be disappointed.

Sorry to have to write a bad review. I've used Sixt for years without incidents until now on my…read morerecent rental of a Ford Expedition I rented for one week. Pick up was without incident and fast. Service was professional and friendly. I had no issues with the vehicle at all. I returned a day early on a Sunday to avoid having to Uber home on a Monday. Turning in was uneventful. I had the same lady to return the vehicle to as when I picked up and she was friendly and professional. I waited outside for her as she instructed me so she can do a walk around and check the fuel and mileage, which she did and I witnessed. She had me sign the final return invoice and confirmed that everything was good with the SUV. Over a week later I received an email from Sixt claims that there was damage to the front bumper of the car that wasn't documented and I need to answer some questions about it for their claims investigation. Excuse me! Over a week ago and after I've been final invoiced! O no, I looked into it and apparently this has been part of their business model as there's been a class action lawsuit against them and pending litigation. Please be aware this may happen and document everything before the rental and after turning it in. A whole Facebook page is dedicated to this horror story.

It was easy to find. The place has two entrances. Use the first one where you see the parking lot…read more The second entrance does not kinda connect to the front parking. They have vehicles parked blocking and the door on that side to get inside is locked with a sign to use the other door. The store does not have a public restroom. I also found out the place has no public restroom. This location shares it with Budget. The place is clean. I booked it online and came to pick up a truck. The person working the desk was friendly and had good customer service. The process was smooth. I had to charge a deposit but that is customary with a rental. I liked the condition of the vehicle I was driving. I found it clean. The return was just as smooth. I just handed him the keys answered some questions and off I was. I had a good experience. This is a good location

I've rented from this location at least seven times, usually making my reservation online, and I'm…read morealways greeted with a smile from Pauline, the manager, or her team. It's always a pleasure doing business with a company that appreciates their clientele. I will continue to rent my cars from this location!

patrick the "manager" was so horrible i cried while i reported him to customer service,…read moreadditionally he wouldn't give me his name. because he was scared to get repercussions for his unprofessional, condescending, small minded behavior. had to ask a Mitsubishi employee for his name, he threatened to cancel my reservation i booked online, because he wanted my card information without telling me why. given, i booked online i proceeded to ask why he needed it if i could just know why, he wouldn't tell me, then i tell him im on the phone with hr, and boy... his whole mood changed and he gave me my rental car. yelled at me, was trying to argue with a customer. i wanted to be treated like dirt i would go to a waffle house or mc donalds. i really hope he gets fired

TERRIBLE. go to enterprise instead never renting from Hertz again after being scammed here charged…read moredouble and given the wrong car. Front desk dude is a complete clown. These guys are scammers and clowns do not use avoid at all costs and they dont even have a sign. SCAM RENT A CAR IS MORE LIKE IT