Rented a car here, everything was so smooth. The employees were extremely friendly and helpful…read more They have great communication, they called multiple times to confirm my reservation because I was renting through an insurance claim. They were also very flexible with me, I had to change the date a few times because of insurance. The car was super clean and got me where I needed to go. Thanks, Enterprise!

I had a nice experience here, they hooked me up with a nice large car for a work trip since the…read moretire of my vehicle needs replacing. It ran great for the entire 190-mile each way journey! The usb port also worked and they were helpful with the return too, they just need to update google since they don't take Apple Pay.

These idiots never tried to withdraw money from my account. Then they never told me that you didn't…read morereceive the funds. So they turned my car off (you required a PIN to operate the car). I called and they told me why they did that. I requested the PIN in order to return the car. They wouldn't give me the PIN, so I told them to come get the car on Tuesday Feb 24. They never came to get the car. I told Delray Beach (where I rented the car) to come get it 3 times (I have the emails). So I called again on Monday, March 2. Then they picked up the car on Tuesday. So, then I get the bill, which not only charged me for the rest of the week, but also charged me 4 extra days. This is total BS! I will NEVER rent from Hertz again!

Worst Experience Ever! I reserved online, the reservation…read morewas confirmed, however, there were no cars available, and the rep was so rude!!! I was Gold Member for years, overpaying in hope to have a good customer experience. As my experience showed, - I paid for nothing, The contacting Hertz headquarters was equally disappointing. The offered me 650 points for the inconvenience!!! It is next to nothing. I will never ever waste my money for this company again. They do not provide promised services, neither care about their long-term customers!

It's simple to say don't rent here... but that's just a start. With the experience you get from…read moreJudy's Truck Rental dba Budget and Avis Rental Car. Where to start? Well they don't answer the phone on these numbers to confirm a vehicle or the original concern of a change in vehicle from a Jeep Grand Cherokee L to a Ford Expedition. In the picture booking confirmation from 10/05/2025 for a 12/20/2025 pick up booked through Costco. Both emails below for reference. When you show up there is an inconsiderate, 'manager' who can barely manage his own life. He was rude to the point, where you felt bad because you know he just had a very hard life. They did not have a car on the lot for our reservation, so they yelled at me, for showing up 2 hours early.... Then they 'refused service for me,' cursed at me, continued to insult me for no reason and cancelled my reservation. I booked at Enterprise. The reason I am posting since my December trip, well I am heading back to the area and almost made another reservation and then I realized I didn't leave a review. It was way more expensive, but you get what you pay for, so I am booking at Enterprise again and again.... I only hope the corporate office sets standards or that Judy's Truck Rental owned or managed by JUDITH and Keith KADEN out of Royal Palm Beach realize the quality of employee / manager they have and work on customer service....

Budget Location 1250 Federal Hwy Pompano Beach, FL BEWARE!…read moreBooked a Reservation online for a cargo van for next day pickup. The reservation was confirmed and followed up with another confirmation the morning of the rental. I waited 35 minutes to be told SORRY there are no cargo vans or anything available. Totally unprofessional and disorganized. I went to Uhaul and they were able to assist. So, how will I be handled in the future Budget Rental Car?

So this is last time my friend and I rent through Enterprise! The last 5 times renting we made…read morereservations and they did t have the vehicle! We rent often when company truck goes into shop or we take a weekend away! Today we called two hours in advanced to make sure they had our reservation and we were told yes we have two vehicles here but had to wait for them to get oil change! Got there at 5 and guess what no vehicle and the Silverado we were told was reserved for us was pulling out the yard! How is this good customer service especially from someone over the past year has rented 12 separate times and a couple of the times where for a month while our truck was in the shop! The lady at the counter got rude when we asked what they could do for us! She said they had a truck in Sunrise but we had to go get it! It's 5:30 in Fort Lauderdale and Sunrise is 20 miles away! Traffic in this area at 5 is no joke it takes 1hr+ to go ten miles! They have officially lost our business! There are many rental companies in South Florida that I'm sure would love our business!!!!

Great customer service and fast service the manager is ineffective but the employees are wonderfulread more

The car was clean and in good condition. Long line to pick up the car and had to wait about 40 mins…read morepast my scheduled pick up time. Would consider renting again through this Budget location because the reasonable pricing.

They got me a great car, fast with very little notice. It was clean and they were really nice and…read moreevent got me a better rate than I expected. Top notch.

Mark, the manager, is a bully. Zero professionalism, saying things to me like, "You don't know…read morewhat you're talking about." Towering over me and instructing the other representative to "cancel her reservation." Iliana handled reserving me another car and walked me outside and apologized for his behavior. He has no business being in a customer service role.

Rented a vehicle from Sunday to Wednesday for an out of town conference. When I got to the location…read morethey told me the vehicle I reserved online is not available because they have to return it to the dealership. I rented an suv and they gave me a sedan, obviously if I wanted a sedan I'd choose that online. The sedan they gave me had a ton of damage to the body, both passenger rims were scraped, the rear passenger fender was dented, along of scratches all Over the vehicle. I check online while I was there and they still had the suv to book online. So obviously they are not doing their job properly in updating their vehicle inventory for that location. Keep in mind the he sedan they offered me was not wash and ready so I had to wait another 45 mins for it to be cleaned and prepped for me. I've rented with SIXTH in the past and had good experience this location just is not doing it. I will not be back to this location for sure.

It was easy to find. The place has two entrances. Use the first one where you see the parking lot…read more The second entrance does not kinda connect to the front parking. They have vehicles parked blocking and the door on that side to get inside is locked with a sign to use the other door. The store does not have a public restroom. I also found out the place has no public restroom. This location shares it with Budget. The place is clean. I booked it online and came to pick up a truck. The person working the desk was friendly and had good customer service. The process was smooth. I had to charge a deposit but that is customary with a rental. I liked the condition of the vehicle I was driving. I found it clean. The return was just as smooth. I just handed him the keys answered some questions and off I was. I had a good experience. This is a good location

I've rented from this location at least seven times, usually making my reservation online, and I'm…read morealways greeted with a smile from Pauline, the manager, or her team. It's always a pleasure doing business with a company that appreciates their clientele. I will continue to rent my cars from this location!

patrick the "manager" was so horrible i cried while i reported him to customer service,…read moreadditionally he wouldn't give me his name. because he was scared to get repercussions for his unprofessional, condescending, small minded behavior. had to ask a Mitsubishi employee for his name, he threatened to cancel my reservation i booked online, because he wanted my card information without telling me why. given, i booked online i proceeded to ask why he needed it if i could just know why, he wouldn't tell me, then i tell him im on the phone with hr, and boy... his whole mood changed and he gave me my rental car. yelled at me, was trying to argue with a customer. i wanted to be treated like dirt i would go to a waffle house or mc donalds. i really hope he gets fired

TERRIBLE. go to enterprise instead never renting from Hertz again after being scammed here charged…read moredouble and given the wrong car. Front desk dude is a complete clown. These guys are scammers and clowns do not use avoid at all costs and they dont even have a sign. SCAM RENT A CAR IS MORE LIKE IT