Bought a used car from Lexus in Cerritos, ca and they used AVRS for registration apparently ...AVRS sent me a registration after 3 weeks and there is no tag included plus it's got dates that do not show when I actually purchased the car...Lexus never returns my calls...trying my Auto Club read more

This company is so shitty, I wrote a different mailing address when I'm signing the paperwork at the dealer, they still ship to my old address without the signature requirement of course. I went to the old address as soon as I saw the status shows delivered, nothing outside the old apartment. I have no idea if the delivery never made or the package was stolen. DMV only allows you to submit a replacement request after 30 days of the package ship date, this company is the worst. Call 7 days a week, no one answering the phone!!! just let you hear their stupid music again and again. I'm calling out to the dealer named California bimmer too, why tf are you using a third party to send the registration card and license plate? we both in socal, this fucking company is located north cal, like wtf. read more

Sent them all paperwork on time and they claim they never received them, now I have a big issue with DMV.

Same thing as everyone else. Called and called with no response. I purchased a vehicle from MVP auto sales in Moreno Valley and received tags from AVRS that were good for a total of 2 months, yes I have to go to the DMV in 2 month after purchasing my vehicle and pay for tags I paid for already and pay again. Last I checked tags were good for a year after paying for them. Both MVP Auto Sales and AVRS are scam artist. Steer clear of this company. Thanks read more

Absolute horrible service. I purchased a used vehicle from a dealership and these guys were supposed to send me my registration and YR sticker. Almost 2 months after purchasing still nothing. Finally it arrived on 10/23 BUT it was only the registration. No YR sticker. It also came with a note from them saying that if anything is missing to contact them via their email address provided. I wrote them that day, 10/23. No response. It's now 10/26. And I send a second email. No response. So today, 11/1 I decide to go to the DMV myself to get the sticker because these clowns can't seem to answer not one but two emails. I get my sticker at the DMV and I email these idiots an angry email and I get an "apology" email within MINUTES, yet they couldn't bother to answer my important emails over weeks. Incompetence! read more

Worst experience with Lexus odealership that are using this 3rd party for DMV registration & License Plates! AVRS has not mailed out our registration or plates after we have purchased the vehicle back in June 30,2020. Horrific ordeal now our fake plates will be due to expire & I can see we won't still have the plates in time we will have to go online with DMV after we paid the dealership & AVRS document Fees to get this done without the hardship very corrupt! read more

My Toyota dealer has used ARVS in Petaluma as the third party to get the license plate from DMV. I bought my car at the beginning of May, then DMV issued the registration card on May 19. However, ARVS had kept the card and my license plate 1 month for no reason and only shipped it to me on June 24. What a bad and slow service. read more

Run from this place. If you thought DMV was bad, go to this place!! They have the worst service ever. Terrible communication. Terrible service. No follow-through. Try AAA or a private company that does DMV work DEFINITELY stay away from AVRS! read more

I purchased a vehicle from a Niello Audi in Sacramento on 2/1/20. They use this company, they are both horrible, today, 5/20/20, I finally got dmv tags. Don't use this company or buy a car from Niello Audi. read more

This is my third vehicle purchase where the dealership has used this company. It's the third time I have had to go to DMV to unscrew what they have screwed up. This time they broke up my hyphenated name and made the first half my last name and the second half my first name. Awesome! Thanks! Just what I wanted. Just to make it more special, they put my physical address as my address not my mailing address. Now if someone steals my car, they can head right over and wipe me out before I even know the vehicle is gone. Awesome! Now that I have 4 hours invested into fixing this, I am not at all happy. I have asked the dealership to let me do the paperwork at DMV next time. I shouldn't have to pay for that at the dealership and pay to unscrew it at DMV. Absolutely unacceptable. read more

After reading the reviews, I was expecting a nightmare of a problem with this company. They were supposed to send me my car tags and they ended up getting lost in the mail. I got in contact with customer service and the guy who helped me was extremely helpful and referred me to their inventory department. I sent them an email, and received an email just hours later stating I would get my new tags with 24-48 hours. Just as they had said, I received my new tags in the mail 2 days later. Very satisfied with the help I received! read more

Thanks for nothing, AVRS. Bought my new motorcycle June 3, 2020 not knowing the dealership used AVRS for registration. I recieved the title in July, but no plate. Mid August I call the DMV telling them my temporary plate is going to expire and they tell me they already sent the plate out, but give it another week. End of August I call the DMV and after 3 days of trying to get through finally get a replacement ordered. First week of September the replacement comes in the mail from DMV. Second week of September the original shows up from AVRS! read more

Do NOT go here to get your vehicle registration done. They charge you a $20 fee for their "service" and are only contracted to do vehicle registration. Front desk customer service was rude, incompetent and impatient. read more

Poor customer service. Let their clients wait weeks to get their inventory or even reply to an email, understaffed, management that knows nothing. AVRS was better before they were bought out by a failing company (CVR). Avoid if you are able to read more

avrs has great customer service and ill pay $20 any day in order to avoid going to the dmv. they gave me my renewal sticker in 5 minutes!!! and no waiting in line!! read more

Terrible experience with this outfit. First, they rarely answer their phone. Then when/if they ever do, their follow though is non-existent. Waited over a month for a response. We called about 15 times, spoke with supervisors and managers -who all promised to process our application. We finally gave up and found another company to take care of our needs. Look, if you are seeking a professional company- then go on DMV's website and look elsewhere- there are plenty of people that can do better- why waste your time or energy with small - and unprofessional outfit. ZERO stars here folks. Absolutely an unprofessional outfit. read more

i own A Commercial Insurance Brokerage Firm and contract with AVRS to order MVR's for my Commercial Auto clients. The Customer Service is the best in the Industry. Their Web site is a breeze to use and I recommend AVRS to all Insurance Brokers for their MVR needs. read more

CA-AVRS has been very helpful to my car dealership. They are able to get my customers plates, registrations, and stickers within 24 hours, and they always are able to come and help us out when asked. They have lovely women working in the office, and it is much better than going to the DMV where people are rude slobs. read more