Please do not use this service. They stapled a dry cleaning receipt to the front, centre of my…read moresatin wedding dress sash, leaving two holes then proceeded to be rude and defensive when this was fed back in a calm manner. Devastating to be honest.

From the owner: We provide excellent services in Dry Cleaning, Laundry, Shoe Repair and Alterations. We are the…read moreonly Dry Cleaning business in the area with almost 5 star customer satisfaction review, this is due to our excellent customer service paralleled with exceptional service quality. We aim to make long term relationships with our respected customers. Therefore, our interaction is not based on business but more of a family and friendship which will last forever, we believe in traditional local businesses where a neighbor could hang around and share their experiences. We could proudly claim that each customer walks through the door will never leave us.

Excellent service everytime. Would never use another…read morecleaners honestly a very helpful freindly yet professional service. My garments always come back immaculate, I've tried other drycleaners and nothing compares

Definitely the best Dry Cleaners in the area…read more I have a lot of high value clothes and this is the only Drycleaners I trust with them as they have the expertise to do the right job.

Excellent service by these guys . We always take our dry cleaning here . Very polite and friendly…read morestaff. We recently took a ski jacket in for repairs . It needed some small patches of material replacing . The jacket came back looking amazing. Brilliant job, couldn't fault the seamstresses work . Would definitely recommend. Thank you !

Great experience. Fixed everything. Osman is a wonderful person and when asked the key to his…read morebusiness he said building trust. So you can't go wrong with someone who believes that.

Excellent job shortening the sleeves in my shirt. 2x the price of other places but can do it in 24…read morehours and did an A+++ job. Quality has its price. M

We have only used their cleaning & ironing facilities for the husbands shirts & trousers and double…read morebedsheets. We have been very happy with the service, they manage to get out most of our long haired white cats fur out of the fabric, which he does appreciate. Especially when it comes to his dark coloured trousers. They have an offer of 5 shirts for 6£, but they now give us the price of 1.2£ a shirt no matter whether we give them in multiples of 5 or not. One of the benefits of being a regular. Service is quick and they pack clothes well on hangers and in plastic. Thy recycle both, so we just return them with the next bag of clothes. They have tailoring, alteration and darning facilities on the premises, but we haven't used them so far. #LiveLifeLikeLDN

Shocking service . Manager in breach of Customer Rights by refusing a refund on damaged unclaimed…read moregarment. Several unclaimed garments hanging outside shop in Rowley Way, South Hampstead, all for £13 each (more than one would pay normally to be dry cleaned), but I bought a blue jumper anyway. On getting it home discovered two holes in the sleeve, NOT shown as faulty or damaged on the rack. Unpleasant Manager refused refund. Total rip-off, and illegal. He has not heard the end of this! Trivial though it may sound, it's the principal that matters. Also, prices have rocketed since this Manager took over. Avoid this Dry Cleaners at any cost

They machine washed my down jacket and completely ruined it - it was just 4 months old as it now…read moreunwearable. It went from white to green, the zip fell apart and the material was pulled all over. Also note that the shop you see in Hampstead is not where your items are cleaned, they are taken to a dingy little den near Swiss Cottage where they stick it all in giant washing machines. When confronted they wouldn't do anything to resolve the situation or compensate me. When you've done something wrong hold your hands up and at least try to fix it, it's the right thing to do. Avoid if you value your property.

I do not think I can even rate the service i recieved at this dry cleaners today…read more Took some Indian clothes over to be dry cleaned and the gentleman was very rude and specifically said that they do not do this, however I know for a fact they do. after a second he said if i am not in a rush there is a minimum 2 weeks and can be done. All i want to say is why lie- you either do it or you dont - probably best to just be upfront and a bit more honest. I do not think i will return there.

Zero customer service and miserable workers. They don't know how to talk to customers. There are…read morebetter dry cleaners in the area.

This spot is outstanding. We're traveling and dropped in to do a load of laundry. The staff is…read morefriendly, helpful and professional. As an added bonus the laundry is attached to this fantastic little Elvis-themed coffee shop/bistro that is unique and fun. This wasn't just a boring laundry day - it was a memorable experience. The prices are fair too. 9/10 would visit again

Yes this place is very convenient when I stay at Paddington. Just a few minute walk. The owner came…read moreout and greeted me, helped get everything sorted, got everything cleaned and dried quickly and reasonably priced. I went back the next week and had same experience. You can wash them your self or they help. Highly recommend

This guy does not deserve any stars. He messed up a pair of jeans using some unknown chemical on…read morethe jeans which caused it to stain. he deliberately tried to hide the stain by wrapping it in a non see through bag. He had the audacity to charge me for destroying my jeans knowing what he had done. has he not left me waiting for almost an hour to collect the jeans whilst he found a non see through bag I might have been more forgiving. Shame on you, but this company sucks.

Motivated to write after seeing the other reviews which don't seem fair to me! Always had brilliant…read moreservice from the lovely couple who run the place, no complaints at all.

I'm so glad I found Boswell Laundrette after a couple of days of searching for a trustworthy place…read moreto do laundry near Strand. Dry cleaning in this area can be really expensive, and after trying Yelp, Google, Apple maps, and even asking hotel staff, this spot was the winner. The lady working there was super helpful and made the whole process easy. One big reason I chose this laundrette over others was the payment options -- no confusing cash exchange here. They accept both cash (euro) and card, and I was able to just tap to pay for the wash and detergent, which made it super convenient. I brought in a small suitcase of clothes and was in and out in about an hour. I'll definitely be back whenever I need laundry done in London!

We took a bus from Trafalgar Square to Boswell Laundry (12 mins). They were incredibly helpful…read moremaking change for the machines and showing us which ones to use. We were in and out in just about an hour with clean clothes for a fraction of the price of the hotel. Great place to do your laundry

Best dry cleaners in town. Quick turn around time, best thing they don't use Chemicals at all…read more Very happy with them. Highly recommended.

Got my outfit dry cleaned last minute delicate embroidery, stain removed, and pressed perfectly…read more Friendly and experienced staff