Do not use Pro Moving Company if you value your belongings or your peace of mind.
Our experience with this company was an absolute nightmare. The movers rushed through the job so carelessly that they:
Damaged our property - they tipped over a coffee drink onto the carpet, never told us, and left a permanent stain. The landlord later ripped up the carpets, costing us our deposit.
Tracked mud throughout the house and treated our home with complete disregard.
Ignored our instructions - despite being told exactly what to take and leave, they still packed items we clearly asked them not to, including all of my mother's clothing. She had nothing to wear for over a week.
Mishandled our items - our TV was left unusable, and the mirror was damaged.
When we reached out professionally to request accountability, the owner responded with dismissive, disrespectful comments. After that, he simply stopped replying altogether.
This company showed zero professionalism, zero accountability, and left us with thousands in losses and stress. We were on a tight timeline, yes, but there was absolutely no excuse for the way they treated us and our belongings.
Save yourself the heartache--hire literally anyone else. read more