This has to be the worst B & M store in London! The queues are huge the staff look so unhappy to be there and are not helpful. Seriously understaffed& badly managed ! Waited over 20 minutes to get served only to be told the till was closing because there was a fault this happens regularly. They use holiday staff and they cannot cope and have to close down the tils. Complained to the manager about the bad service she just huffed and looked bewildered! the worst queues ever! I end up giving up and throwing my shopping on the flooor in frustration! Its summer holidays now things can only get worse! B & M sort it out as this store hasn't even been open a year! I have worked in retail all my life I know what I am talking about ! read more