We wanted to match up two damaged kitchen cupboard doors for our daughter and son-in-law and we were not 100% sure that they were from B and Q. We went to the kitchen supply area in store and were greeted by Doug. He asked advice from his colleague who instantly recognised the product and checked to see if they were in stock. We were delighted that they were. Doug brought them out, checked them thoroughly, and happily answered several questions we had about transferring the handles, fitting and hinges etc.
We then mentioned that we were looking to refresh our kitchen by replacing the doors and drawers.
Doug gave us the planning sheet for measuring up our kitchen, and told us if we needed help or had any question to contact him. He gave us several brochures for ideas and other tips.
We came away so impressed with the service we
had received and especially by Doug who also told us he had only been at B and Q a short time. We wanted you to know that he and his colleague are a real credit to the company. I am sure that because of the excellent service we received that we will be purchasing the doors and drawers to improve our kitchen at home. read more