Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Great company in a tough industry…read more Have dealt with the owner and management team for years and have never been let down. Super responsive and very customer service oriented. They have a young crew who really understand the needs, communication level and professionalism expected by the modern sophisticated apartment owner and tenant. Highly recommended!

If I could leave a minus star I would. They might reply that we are disgruntled tenants. But that…read moreis not the case. Spiro, and the crew come across as very helpful, and friendly. But when you ask them to do repairs, and do them correctly, they don't help much. They will delay the repairs for as long as possible, and then send unqualified people to do the work. They don't care if children live in the apartment, so the need of good and speedy repair is necessary. The secretary, Kalli Grigoropoulos, who works for him is sweet, but then does not help much when you ask for it. The owner of some of the property they manage are no better. They once left a tenant with no heat during an entire winter. If you have any dealings with these people, do take notes, and record everything. Don't trust their smooth talk.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

Stayed at 4430 Douglaston Pkwy. Had a great experience with the building and the landlords. Very…read morehelpful

Terrible rental building. The Super takes forever to respond to requests and that's if you call or…read morespeak with him directly. Submitting paper requests is pointless. The heating takes forever to turn on and even when you use it, the vent barely radiates heat. The living and bedroom don't have any wall/ceiling light fixtures, so you will need to buy at least a floor lamp, which depending on the size of the room, can leave it still barely lit. There seems to always be a floor or two where all the units require extermination when the sign up sheets go up. The only positive is the location

From the moment I started my search for a property in Queens, this team went above and beyond. They…read moreweren't just a property management company--they were a true partner every step of the way. From helping me assess neighborhoods to flagging red flags during walkthroughs, their guidance was invaluable. They're incredibly well-connected, which meant I had access to trusted contractors, inspectors, lenders--you name it. I never felt like I was going it alone. Every question (and I had a lot of them!) was met with patience, clarity, and real insight. Since closing, they've continued to deliver--responsive, detail-oriented, and truly invested in the long-term success of my investment. Reliable property managers are hard to find. Reliable partners are even rarer. I'm so glad I found both here. Highly, highly recommend.

Lydia has been invaluable in helping me navigate the complexities of real estate investment in NYC…read more She has remarkable insight into the different neighborhoods of NYC and also is incredibly responsive, reasonably priced and well connected.

Valery is always lovely, helpful, and answers my questions immediately. Always a pleasure to work…read morewith!

The Lovett group is great to work with. Their team is efficient, attentive, and always available to…read moreanswer questions. They make knowledgeable suggestions and oversee building repairs, upkeep, staffing, and a wide range of resident concerns with great care. Highly recommend them. Susan L. Queens, NY

Her listing agent ( who is no longer working for her ) tried to list my mom's home way under the…read moreassessed value for a quick sale while also charging 6 percent fee. Just no!

I originally wrote this review in 2010. Got an e-mail from Yelp HQ the other day saying they were…read moretaking it down because the review indicated that I did not have a relationship with this company. Huh? Shame on you, Yelp HQ! Read it again. It clearly says how we made them our agents and how much we regretted it. Oh, wow!!! double shame on you, Yelp HQ! Look at the other reviews! 3 of the 5-star reviews should totally be taken down! 2 of them clearly state that the reviewer didn't hire Shildkret! And one review has nothing to do with real estate. It's someone saying how Shildkret hires their company to do roofing jobs. WTH!! Fellow Yelpers, you can see for yourself how the 5-star reviews are all questionable and how this company has mostly 1-star reviews. They are really nasty and as crooked as the day is long. We found a house in which we were interested. We spoke to the listing agents (Debra Murray and Irene ). We told them we would have the agent we'd been working with contact them in order to continue the process. They begged us to let them represent us (so they wouldn't have to split the commission). They told us that if we did so, they would 1. Do everything they could to satisfy our needs. 2. Give us use of the company truck for our move. Neither one of these things happened despite us making them our new agents. The sellers concealed from us a number of things that were broken (the house was so packed, even the inspector didn't see these things) and the agents were only too happy to assist in rushing us through to help ensure that we did not examine too thoroughly. They never conveyed our wishes to the sellers. Things that would have helped us a great deal and would not have caused the sellers any problem or cost them anything. But not having it done cost us money and a great deal of time. And they didn't even provide the truck for our move! I contacted Julia afterwards and asked to be reimbursed for our costs. She wrote me back a very obnoxious letter in which she stated: That loan of the truck was a courtesy, not a right. That the agents spent far more time with us than with other buyers. That we were the beneficiaries of money expended by her firm. Following are excerpts from my response As to how much time the agents spent with us vs. other buyers, I couldn't say. I would have to guess though that this too is inaccurate as we bought the only property they showed us. I would imagine that you have buyers who may look at a dozen properties before buying, don't you? But of course that is not relevant. The assertion that they "bent over backwards to satisfy us" is ridiculous. It was abundantly clear that they were taking the sellers' side all the way. Regarding your claims of financial concessions by your firm that benefitted us: allow me to address the 3 you mentioned 1. Getting the sellers to leave us a stove. I've never even heard of this one before. There was never any issue regarding a stove. So, I don't know what you are talking about. Are you perhaps referring to the issue of the refrigerator? There were 2 refrigerators. We were initially lead to believe that both would stay. Not only did we not get 2, we didn't even get the better one of the 2. 2. The built-in cabinets in the 2nd bedroom. We do not believe for a minute the agents paid the sellers for them. Even Irene looked shocked when Debbie made this claim to us. The cabinets were in the contract. So, we were getting them. Neither we nor anyone else had to pay extra for them. 3. The sidewalk. Yes, your firm had this done. That's great. But please don't insult our intelligence by implying that it was some act of largess. It was a sticking point between us and the seller. And so, to speed up the process of getting a commission of tens of thousands of dollars, you invested a few hundred. That's just good business on your part. Julia, this was a horrible transaction from start to finish. The sellers' took advantage of us in every way (taking things that they weren't supposed to, trying to sell us things that were clearly included in the contract) and your agents tried to assist them in every way. The day we got the keys, we did a quick walk through and then Irene tried to get us to sign a document stating that everything was in fine shape and that the escrow money should be released. That is both totally unreasonable and totally biased! That is not good (or even fair) representation of our interests.