If you are visiting from outside the EU, do not rent from this place. The attendant was rude, held…read moreup a bizarre document with fine print that read 'you must show your international drivers permit' to rent from us. I asked to see the full doc (what legal document is he holding??) and he got angry. The he proceeded to write down a dollar figure on a piece on paper and slide it across the counter. Not kidding. He said he would look the other way if we paid him an additional 210 euro, nearly double the cost of the rental. He insulted me (a woman) in front of another italian renter thinking I could not understand him. He yelled at me. He asked for my 'husbands' credit card, though I rented the car myself. He did that twice. I said I didn't want to rent from them, and he angrily tore some paper in my face (??) as if to say 'you are DONE.' I asked for a receipt/proof stating I decided to cancel my rental with them and did not take a car. He said no. I got charged $70 on my credit card anyway, after our trip, after I rented a different car from a different rental place with no problem. There was another family at B-rent (like us, couple, 2 wiggly kids) being bribed the same way when we arrived. They were also furious. They were from Israel (outside the EU). They gave up and gave B-rent the money and drove away. Another Italian family seemed to rent fine. Avoid the discrimination and insult of this place-- it's a joke. In the end we went back to the main airport at Linate and rented from Locauto with no problems, nice car (Audi), fair price, no bs. Locauto is a far superior car rental company than B-rent at LINATE. They are also located at the airport (not off site like B-rent, where you have to take a bus to get to them).

From the owner: -Over 21 different categories of vehicles -Shuttle bus…read moreservice -Short Term Car Hire -Night shift -Minibus Hire -Van Hire -Out of hours return -Long Term Car Rental -Road Assistance

Ciao Rent Car, I'd avoid using this company. My experience was very disappointing. They attempted…read moreto hold me responsible for a very minor scratch and use it as grounds for additional charges, which felt unfair and misleading. Make sure to document the vehicle thoroughly before leaving the lot, take clear photos and videos of every side, including any existing marks. They will try to charge you unfairly anyway afterward, so contact your credit card provider and request a chargeback. This forces them to provide evidence to an independent party instead of handling the dispute on their own terms. This kind of companies using these tactics often do not pursue the claim once proper dispute procedures begin.

www.ciaorentcar.com Ciao rent car in italy near the…read moreairport. Absolutely disgusting company. Scammers. Take money out your account that they shouldn't and havent been authorised to. Charge for damage you didn't cause. Was happy to pay for damage we did cause. Was abused and called a liar when trued to discuss this. The owner is a complete scumbag and refuses to speak other than on the phone. He stated he would get me banned from italy Please share this. If it stops one person being scammed then it's worth it.

I rented a scooter online consistent with my drivers license. I also sent them a picture of my…read morelicense when I reserved it. Unfortunately, when I arrived, there were no more scooters in the kind that I was allowed to reserve with my license. They also offered no refunds. I'd recommend renting elsewhere.

From the owner: Vespa Rental in Comoread more

NEVER RENT HERE!! THIEFS!!! They stole our money and accused us of a damage we never saw or did…read more The whole car was filled with damage from the start and now they charged us 136 euros for a scratch on the mirror that was clearly already there! We drove the car only to a remote place in the mountains without any traffic and the damage was not able to have taken place while the car was in our possession. DONT RENT OR DO BUSINESS WITH THIS SCAM OF A COMPANY! I'm glad I was insured through my credit card company, because they tried to rip my off in the first place with their extra warranties, and all of a sudden when there is a car that does not fall for these tricks they find damage? STAY AWAY!

Don't book here!…read more Waiting for the shuttle - forever Waiting in line for car keys - forever Paperwork - forever Return the car - forever Wait for the shuttle to the airport - forever Super unfriendly and understaffed. And as usual, they try to rip you off with extra insurance. While waiting, I saw staff charging two parties for minor / invisible scratches on their rentals. I would never use them again.

My only complaint is the poor signaling and wrong information at the website. My receipt has the…read moreaddress inside the terminal and that's not the place to return the car. It's confusing

Excellent experience and a seamless process with excellent support. Easy to return right across the…read morestreet from the main train station in Milan with good signage.