Cody is the one to call for RV issues. He is very knowledgeable and explains things to you. he has…read moreworked on our RV many times and in a timely manner. Priced fairly and highly recommended.

From the owner: Open for Businessread more

I had sunny the owner of this business send out one of his mechanics by the name of Dwayne this was…read morelate October the bill was $1,600 the RV and generator started in the fall come spring of 2025 the problem still exist and the generator will not work my AC or my refrigerator I have talked to Sunny he told me on several occasions that he would come over and take a look at my RV I waited all morning because he said he was coming in the morning he never showed up he never called he never sent a text he basically said this was my problem well yeah it was my problem late October and still stuck with a bigger problem with my generator not running my refrigerator nor my AC which was working just fine prior to Dwayne working on it Dwayne was kind enough to give me a $250 credit for his labor but nevertheless I still have the same problems and the owner sunny is not standing by his work even though he assured me he would do so he sure does have a lot of excuses and I can see why he's short-handed nobody wants to work for him I don't want to do business with him neither he's a crook

I am forever indebted to these guys. After being very desperate and stopping at several places to…read morehelp me fix my RV, I called these guys en route to Albuquerque. At least three places near Des Moines refused because it was a Friday night and rainy. I called A &A and Sonny gave me a couple of recommendations because he could not get the parts for my 1980 Winnebago until the morning. He sent Robert over right away the next day. Robert was very knowledgeable, polite, quick and efficient. I am about 200 miles south of where he serviced my RV and it is running like it was new! These guys are top notch!

We could not be happier with our new travel trailer! Steve Harrison greeted us and showed us…read moreseveral options! This one is perfect. We upgraded from a teardrop camper to this and we are so excited. We traveled for Kansas City because Harrison RV Land had some trailers for us to look at. We purchased pretty much on the spot and are glad we did. This crazy year is bringing a lot of people into the camping world and there aren't a lot of good travel trailers available. This Micro Minnie is new with as many bells and whistles as we need. It is everything we wanted and more than we ever imagined we could get in our price range. If you want a good experience and EXCELLENT customer service choose Harrison RV Land.

We bought our Minnie Winnie here a year ago....best purchase ever! We live in Davenport and drove 3…read morehrs specifically because of the way we were treated. (Can't say the same about our hometown dealer!) From the owners to the Service Dept, you can't go wrong here. We had a couple of issues, that were rectified immediately. Didn't need to return here, they mailed us a replacement part...free of charge! Took our Minnie in today for a couple of routine service issues, they were so prompt and friendly. We have total confidence in their ability to troubleshoot and fix. They even pointed out a malfunctioning switch and replaced gratis! Wouldn't go anywhere else! Love them!

Andy V is AMAZING. Unfortunately, when I received the review for Blue Compass, I didn't realize it…read morewas for him personally and gave it 1 star. The one star was for the finance department, Amber, and the GM, Michael. Those two are a very poor reflection on the rest of the crew in Des Moines. We have had no issues with the shop people or anyone else. I would definitely buy another camper from Andy V, but if I were you, I would search for financing and extended warranties elsewhere. There are better deals out there. I give Andy V five stars.

We contacted Blue Compass to perform the furnace service on our NuCamp Tab 400 (a brand that they…read moreare a dealer for) and were quoted about $1300 - more than double what the manufacturer's service center charges. Plus the manufacturer has free hook ups and propane top off with a service. Have to drive six more hours, but it's worth it - heck, even with gas at $4 a gallon. Sad chain dealership trying to maximize profits. Never will go there to purchase or to get service. Too bad, my airstream will not be purchased from them.

Always fix everything but certainly not cheep but fixed right & service is great! I told them I…read moreneeded by Wednesday & they had it ready on Tuesday.

We are on vacation and had a clogged AC line. We tried to fix it and long story short we needed…read moresome help. Scott was so helpful and squeezed us in. He repaired the line and charged us less the his original quote! We live in KC without any Airstream dealers or shops so I guess we will have to drive north, camp a bit and leave our 06 Bambi in Scott's good hands the next time we need work done!

We've bought 3 campers from Camping World…read more Camping world (CW) is a bigger box store so there are good & bad things to note. Their camper prices are extremely competitive (sometimes). Although the trade in offer was pretty low and I was only able to negotiate $500 extra. I will privately sell my campers in the future. It's best to do your own work/fixes on the smaller items. In a pinch or for bigger items like; slide outs, Fridges and AC's I hear CW Service is adequate. CW allegedly charges an hourly rate above $150 dollars an hour for service charges not covered under a warranty or service plan (per what the sales team told us based on what it cost to fix our new to us camper prior to purchase) Admittedly, C-19 & economic supply chain issues have caused significant disruptions in obtaining parts. CW accessories are often priced significantly higher than Amazon even with an elite membership so check those prices! CW Cedar Falls pre-delivery inspections are hit or miss & unless you do your own work & are mechanically inclined, I recommend taking a mechanic with you to do the inspection (new units often have just as many problems or more off the manufacturer lot as the used ones do). Unfortunately buying a camper is different than buying a car. Furthermore, things will break because when you pull a trailer it's like going through a hurricane & an earthquake at the same time. Our latest purchase was a 2021 Rockwood 5th wheel from Camping World & our experience was extremely disappointing. CW had our walkthrough scheduled at 9 am, somehow it was moved to 10 AM without us being notified. We inspected the camper & found a handful of minor issues & 1 major issue which was the super slide was not functional (hanging up on the inside wall frame). It took 4 CW techs (1 master & 3 certified in various camping mechanisms) 4 + hours to fix the super slide-out. We tested it thoroughly & are happy with how it's working now. Essentially, what should have been a 2 hour ordeal turned into an all day event due to failed processes & procedures. I did buy a used unit so I also bought the extended limited major mechanical insurance/service plan but only after I verified the deductible & that multiple other RV shops and mobile services cover my items. Furthermore, when we stopped on our way home the newly installed D ring on the slide out had migrated 5 inches towards the back of the bumper most likely because the clear silicone wasn't allowed to cure adequately. Luckily, it didn't rain & this was an easy fix. We felt the Sales manager Rob was disrespectful & unkind. We asked not to work with him after some snide comments (subjective & our emotion based opinion). Our salesman Patrick & the service department tech(s) & manager Eric (unsure of the dept.) were great. Shane in finance was fun to work with! We made sure corporate & local management knew about our recent experience. Local leadership gave us a $200 gift card for CW accessories which was a nice gesture but the aforementioned experience left a bad taste in our mouth. I feel like an informed buyer can get a good financial deal on a new and some used camper(s) at CW but you have to know how to safely navigate the process. Do your homework, all campers have issues off the manufacturers line. Pre delivery inspection processes are bound to miss things but it is really like going to the casino and pulling a one armed bandit. Also, some other camper retailers have a campground on site where you actually stay for a weekend and learn how to safely use your new rig (great for newbies). In closing I wouldn't let my friends or family buy from CW unless myself or a mechanic was there to assist inspecting said rig.... & we will probably never return. Good Luck! It's a big commitment but the memories made will last a lifetime. Lastly, if you see a 2017 Mallard M26 Vin # 5SFNB322XHE337836 they gave me a low trade in value & claimed it need $1K of work per Rob the Sales Manager. In my personal opinion I wouldn't pay much more than $16K for said unit even though it was well cared for.

We stopped in to get a few washers for our rv plumbing. They were happy to help, get us the right…read morewashers and even showed though newer now they were the correct, updated ones. We also got a new outdoor mat on sale! They were all helpful, polite and had a great sense of humor with us!!