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BAC Fire and Security are a reliable firm who you know you can pick the phone up to and discuss your options. For me they're big enough to be able to handle our jobs (they look after our sites as far away as Cornwall and Gloucester) yet small enough that you can speak to the same sales person, service person and often get the same engineer handling the work on site. This continuity allows them to provide a good service that can save time along the way. When dealing with issues on site, unrelated to them I should add, I have even been able to contact senior members of staff on a Saturday on their personal mobiles. Probably not an everyday service but was very valuable in this situation and much appreciated. I think it just shows they go that extra mile. read more
6 years ago
On 24 July 2020 a Van (HW69NSF) forced his way into the lane I was driving in. Immediately after I stopped at traffic lights and we were next to each other, the driver was absolutely wild, rolled down his window and was shouting at me for using the horn when he was forcing his way in. I asked him what he was doing that he could hurt us and cause an accident, the driver started laughing and shouting 'what you gonna do about it'. After this the driver drove recklessly, undertaking other cars. We contacted the company immediately and raised the issue with a manager in the company. The manager seamed understanding and promised to call us after he had spoken to the engineer. Sadly nobody has ever contacted us. For me this shows that they do not care about their engineers behavior. Personally I used to work in Fire and Security and within the industry trust is essential as engineers know the codes and security systems. If an engineer does not care about other people and behaves aggressively towards the general public how can he possibly do his job in securing their properties and businesses well? How can he care about a client being robbed or his business being lost in flames when he willingly puts other peoples lives in danger and laughs at them? As can be seen by the some of the other reviews about their engineers behavior I would recommend anybody to look elsewhere before hiring these guys. read more
More info about BAC Fire & Security
Unit 5
Stoke View Business Park
Fishponds
Bristol BS16 3AA
United Kingdom
Directions
0117 958 3838
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Visit Website
http://www.bacsecurity.com
From the Business
Specialties
BAC Fire & Security Ltd was started as a provider of Domestic Intruder alarms, but rapidly expanded facilitating the need to increase the range of services offered based on customer demand. Within a few years the company had tripled its number of employees to cope with the ever increasing number of commercial customers. Due to high standards and consistent performance, BAC gained a deserved reputation for quality and reliability, this led to numerous large local housing authority contracts being secured. This opened the door to more business in the particular area. This was the reason that the Companies primary discipline switched from Intruder to Fire systems. Now in their 24th year, BAC Fire & Security Ltd now offers a huge range of specialist services. Their customer base has expanded year on year, as has the company who now have a network of Engineers covering the southwest 24 hours a day.
History
Established in 1991.
Stephen Reynolds is the Managing Director and has been involved in the Intruder Alarm industry for more than 35 years. In the last decade he has passed the daily running of the Company into the capable hands of his two sons, Adam who is the installation manager and Neil who manages the Service department. Adam and Neil were both originally engineers and each have over 15 years experience working within the Fire & Security industry. Daily customer inquiries and client relations are dealt with by Ben Reynolds who has over 20 years experience in the Sales and Customer Service industry. BAC Fire & Security Ltd recently purchased larger premises in order to facilitate the on-going growth of the Company. Potential clients are invited to visit their offices, enjoy a coffee and discuss what the Company can do for them. System demonstrations are available on all products although notice is required on non-stock items.
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