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    Back Roads Electric

    5.0 (1 review)

    Services - Back Roads Electric

    Electric inspection

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    10 years ago

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    Home Electrical Services

    Home Electrical Services

    (4 reviews)

    We needed a 220v plug installed behind our propane stove so we could switch to electric. He thought…read moresurely the electrician who wired the house put the correct wiring there to switch it. NO! They had to rewire it from the panel, ugh. Thankfully they were professional and nice. Also we were scheduled to be done on a Tuesday, they had an opening the Friday before and squeezed us in! Thank you so much! Arrived promptly before 8AM, their scheduled arrival, helped us put in the stove and made sure it worked. And you won't believe this, vacuumed up behind themselves and swept the garage! Such great service, if we need electrical again we know who to call.

    1-Star Review for H.E.S HVAC Services…read more As a Veteran and current National Guard member who values integrity and trust, my experience with H.E.S HVAC was deeply disappointing and represents the worst repair service I've encountered in over 20 years. The issues began with a simple thermostat problem that should have been resolved quickly. Instead: * The technician, Anthony, was unable to diagnose and fix what was ultimately a basic thermostat issue * I had to schedule THREE separate service visits over FIVE DAYS while my family remained without proper heating during this time * Each visit incurred a $150 service charge, regardless of actual time spent * They consistently rounded up their service time (31 minutes was billed as a full hour) * My initial bill was nearly $900 for what amounted to approximately 45 minutes of actual work The customer service problems were equally concerning: * Supervisor James demonstrated the same poor customer service as the technician * When I questioned the charges and multiple visits, the technician became hostile * Most shockingly, during the final visit, the technician told me that "I was the fing problem" and that "he had to fix my fing work" - completely unprofessional and unacceptable language What should have been a straightforward repair turned into a week-long ordeal that left my family without proper heating and cost significantly more than it should have. The combination of technical incompetence, questionable billing practices, and abusive language makes this company impossible to recommend. I strongly suggest that potential customers take the low reviews here seriously and look elsewhere for HVAC services.

    Back Roads Electric - electricians - Updated June 2026

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