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    Backroad Bicycles

    4.9 (46 reviews)
    Closed 11:00 am - 5:00 pm

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    The front of the shop (just had my Santa Cruz serviced).
    Erik H.

    Top notch shop! Been here multiple times to shop and have my Santa Cruz serviced. The shop is always clean, the service is great, and the selection of bikes is always rotating. Kayoshi is super knowledgeable and very friendly and kind. I highly recommend this shop to anyone looking for a good Local Bike Shop. Give them a shot!

    Mick G.

    Nice bike shop with a nice and honest owner. Reasonable prices and quick work done. Highly recommended.

    Awesome local bike shop with a nice selection of bikes, parts, and accessories. Kiyoshi the owner is very knowledgeable and friendly. He patiently answered all of my questions and even helped me get my new bike in the car. Bonus points for being open on Sunday which is rare for shops in the area. I absolutely love my new bike. I'm stoked to have found this local gem and will definitely be back.

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    11 months ago

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    1 year ago

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    1 year ago

    Kiyoshi the MAN!! Super helpful and very nice. He was super helpful in fixing up my bike. Would definitely go back

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    7 months ago

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    5 years ago

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    Kiyoshi N.

    Thanks for the review! Hope you found something.

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    5 years ago

    Awesome customer service and super helpful! I took my boys bikes for repair and they helped me in 15 minutes. Thank you!

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    4 years ago

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    5 years ago

    Kiyoshi was super nice and helpful. He spent time making conversation and I got a nice tuned up bike for a great price.

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    Page 1 of 2

    Ask the Community - Backroad Bicycles

    Can you maintain or repair either Rize or Biktrix electric bikes please?

    We service all kinds of bicycles, including electric.

    View All 2 Questions

    Review Highlights - Backroad Bicycles

    Had my e-bike assembled by Kiyoshi and Charlie - they did a great job, good price, very friendly and knowledgeable.

    Mentioned in 17 reviews

    Read more highlights

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    Around The Cycle

    Around The Cycle

    4.9
    (218 reviews)
    $$

    tl;dr - bought a bike that turned out to have a bad part and the shop went above and beyond helping…read moreme sort it out. 10/10 would trust again. I bought a Surly Preamble from ATC about three months ago. Love the bike, but there was a problem with my derailleur that I didn't immediately identify because I rode a single speed for years and haven't had to shift gears since I was a teenager. At first I thought I was just shifting wrong. Brought the bike in repeatedly and the issue would get fixed, recur, get fixed again, recur again, etc. It was annoying but ATC was always accommodating. Eventually it became clear we needed to replace the derailleur. By this time I was out of the 60 day service window AND the part had sustained damage at least twice; I had crashed once and had the bike banged around on the train. I was fully prepared to shell out for the new derailleur - I was pretty sure the original one had been fucked from the start but I couldn't prove it and I HAD damaged it before its first service appointment so I figured I'd pay the stupid tax. Not necessary; ATC swapped in the new part and didn't charge me for it even though they totally could have and I would've totally paid. And it wound up being the fair outcome, because as soon as I started shifting gears with the replacement it was immediately clear to me that the original part had been janky all along, long before I damaged it. It never shifted smoothly and, having experienced smooth shifting, I now understand that. They are very helpful, focused on customer service, and committed to ensuring you leave happy and have a smooth ride. I had a challenging first few months with my bike but I'm glad ATC was the shop untangling it for me. Also if you take your bike on the train I recommend standing by it the whole ride so it doesn't get bashed around.

    Staffs are nice. But, the mechanic or the sales men shredded the seat post adjustment or mounting…read morearea by force rotating the nut on a brand new bike. Not a big deal but should be trained before touching brand new bike that cost 2,000 plus. not every bike is lefty loosey.

    Backroad Bicycles - bikes - Updated July 2026

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