Out of town visitor with worsening pinched neck. Dr K was professional & thorough in his workup. I was dx with high prob of disc issue which lead to swelling and pain. Dr k did some laser theray & mild -mod manipulation, my range of motion improved slightly. But he made it clear it will take up to 1 wk for it to go away, i was advised f/u with my own chiropractor once back home. read more

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Been coming here for almost two years to do treatments for my ICBC accident. The team is great here and would highly recommend to come here Customer service: every staff is friendly and the receptionist always greets and is helpful when you need them to assist you with documents Chiropractor: I go to Ryan and he is my favourite Chiro! Very knowledgeable and I can feel improvements read more

Backs In Action Rehab & Wellness Centre - Massage chair - Chiropractors Near Me - Vancouver, British Columbia

Been coming here for several months and it's a great clinic. They do direct billing so you don't have to worry about receipts or submitting a claim. The physio area is quite extensive and has many training items. Estella is a great physio as is Laurence. Recommend them both. The front desk staff, especially Sam are super great. Very friendly and knowledgeable. The location is great as well - close to renfrew skytrain and lots of street parking plus a pay lot nearby. read more

I have been under the care of Backs In Action in East Hastings for 2 years. I am beyond grateful for the entire team as they have in so many ways changed my life for the better . Having a complex chronic health condition, a car accident and then a work injury I was a tricky patient to treat. However the entire team always went above and beyond to support me on my recovery journey and always attempted creating creative ways to support my healing with MANY barriers that presented throughout the two years with them. i saw physio, chiro, acupuncture and massage and in every discipline each practitioner was amazing and I can't speak highly enough. My main practitioners were Laurence (physio), Ryan and Robert (chiro), Amir (massage) and Shawn (acupuncture ) and they are all not just amazing at their job , but amazing humans with so much passion and compassion for what I was going through . If you have an east or complex case they will go above and beyond . I can't thank Laurence enough for all he did to support me through so many challenges and fighting in my corner with worksafe and other barriers . I always looked forward to coming into the clinic (which sometimes was several times a week). I was always greeted so warmly by the front desk and they always asked how I was and were just always incredibly helpful. I don't have one instance in two years where I wasn't greeted and helped in this manor by the front desk. as well as the owners of the clinic were very supportive If there were any challenges that needed to be addressed . I am now moving far away from the clinic and will no longer be able to go and I will truly miss the entire team and can not express how much I have appreciated them all and that they are such a huge part of my healing journey and couldn't have made the progress I have without each and every one of them. I will miss them greatly ! Kristy read more

I got the manager contact me the very next day to apologize for the cancelled appointment and offer me a complimentary treatment as well. I think the way to respond is very reasonable. I will continue using their services. read more

Dr. Farrah Jiwa is the best chiropractor I've been to. Only after a few visits, and I already feel lighter. She goes beyond the adjustments and telling me what to do/avoid. She tries to get to the root of the problem and thinks long-term. I've been to chiropractors that just do a quick massage, adjust, and bye. But Farrah will test what she's doing as she goes along, and it really shows what parts of me need extra attention and what's working. It amazes me how she finds the tender spots and is able to figure out what part of me neck is stiff by putting resistance on others! Then after an adjustment, we see a huge improvement immediately after. Besides this, she's shows me more stretches and exercises I should focus on, adding on from what she already showed me after each visit. While she is getting to know me, she's analyzing the root of the problem, giving me hope that this chronic pain/tension can finally & eventually be solved! I really love her holistic approach. Front desk is really helpful as well, answering all my questions and making me feel welcomed. Lea is extremely pleasant and helped me figure out my coverage for orthotics, since I didn't know what questions I had to ask my benefits provider myself. Thanks to the team at this office, looks like it'll be a one-stop-shop for my wellness needs! read more

Janice Low is a wonderful physiotherapist. She truly cares about her patients and getting them recovering quickly. She is patient, friendly and listens throughly. I went to her with a shoulder issue and she was able to asses the injury and provide me with a home treatment program that worked! We even took videos of the exercises so that I could ensure I was doing the treatments correctly at home. I can say that my shoulder is entirely healed and I'm back to doing what I did before. Thank you Janice! read more

I started coming to Backs in Action begg CB ajar it was referred to me by a friend, first appt ok, second appt half way through my apt the RMT had to leave mid massage because someone sprayed febreeze in the room and she went into an asthma attack don't appreciate that not much was done to compensate me I was very annoyed because I paid for an hour and a half for parking and had paid a babysitter to watch kids to be able to make my appt, being on the fence I decided to give it one more try becausee as they say third time's a charm, the RMT's idea of deep tissue was intense and even after saying it's to hard he didn't listen to me apparently my jerky body movements were enough of a sign either‍. Scared to go back! Didn't bother complaining because of the lack of customer service with the second appt. read more