We waited two and a half hours only to have them no-show. I called them a half hour past the latest ETA they provided and was told they would "be just a minute." We were contacted by my roadside assistance company ten minutes later, only to be told this vehicle recovery service didn't have "the proper equipment" to unlock a 2007 Nissan Sentra! Do not use them; they will leave you stranded! read more

So tow truck guy comes to my house to repo my car( no biggie I stopped making payments on my loan because the car had several thousand dollars of work to get it to run and my unemployment had paused) so i was expecting them anyways. I tell him sure can have it! Let me pick up hubby fm work 1st cause I have my babies car seats and other things in there and I need help getting it ( gotta climb on the back to open up hatch due to no power, im disabled) but give me and hour and yall can have it! I want my car port back! He agreed said. No problem! Guess he didn't believe me cause he must of Been waiting as soon as I pulled out and scooped up the car cause as I was turning down my street and i see I our car hitched up! So we follow and honk and he sees its me im like wth? So i get behind him cause he is slowing down and speeding up basically playing chicken in hwy 31! When we get there im like dude! I told you to give me an hour!! I get out of my car and hubby and I start getting our things out the car that he still has hitched up and im like why didn't believe me? I tell you im about to leave to just give me time to take stuff out and you can have it! He says the lady from the store is calling the police on me i said good and ill be honest with them like I was with you damn lier! He ducks his head back in the truck meantime the older gentlemen ( super sweet!) Says the other guy was even laughing because I had told him I was glad they were here so i can start parking my good car under the carport!! And he helped us load my car!! i say you aint got nothing to say you lier? He says " I dont talk to dumb f*$×s like you" SERIOUSLY??? My husband is NOT happy!!! I dont know if he thought I wasnt gonna surrender the car because im black so automatically I lie and im scared of police?? But i guarentee had I not been some Lil 130 pound blond haired chick he would have waited for me or offered to help me since he was in such a big hurry!! Anyways if your thinking about using this company, please PLEASE call anyone else! Very unprofessional, uncalled for drama, and playing chicken on hwy 31 is not safe! just plan lies. No police were called the lady he said was calling them wasnt even the one in the office!! Another lie! And please trust this aint over yet!! read more