This really isn't s tackle shop any more but more-so a "dig in the bins" place. I didn't enjoy the…read moreexperience but my mom always loves places like this.

Very nice people , good place to get snack, only thing is they have water in their gas from time to…read moretime.

Went fishing with jay this morning and had a Great Day on the water. Actually caught 18 fish -…read morereleased all but 6. What a blast! Thank You Jay for a Wonderful and Fun Day.

My 15 year old son and I used Jay for some striper fishing in June 2020. I had met Jay at the…read moreSportsmen show in Cincinnati, OH and was impressed by his knowledge, friendliness, and prices. In the 6 months from when I booked to when I fished, Jay was very professional in returning calls and answering questions. Our fishing experience was equally impressive as we caught our limits both days. The bite was poor on the lake as most boats were catching few if any, fish. It was here Jay's experience and dedication to his customers shined. I could tell he knew his stuff as we were moving to different spots if there was no action. We caught huge fish and were limited out by 10am! On the second day Jay suspected the bite might be tougher. Jay strongly recommended we be on the lake fishing by 5am. I was so glad we agreed as we had our limit by 7:30am! We fished a little longer for catch and release but by 8:30am, the fish bite switch was turned off and we we effectively done. We were very lucky to have had Jay as our guide this past weekend! My son enjoyed Jay a lot as there was plenty of laughter and teaching on Jay's part. Most important to me was the fact we caught fish and my son had a memorable, positive fishing experience. We look forward to fishing with Jay next year again!

Very helpful and very well stocked with fishing tackle, lures, and a solid stocking of ammunition…read more I always have trouble finding .32 cal but Big Fish had it! Didn't partake of the diner but I was tempted. Friendly, helpful staff at the counter. Great parking. Stop in.

Accidentally stumbled upon this place today for lunch. The fried cod sandwich was dynamite and very…read morefairly priced. Massive filet of cod, well seasoned. The burger I saw looked so good I'm gonna try to go back tomorrow for lunch. Great hidden little gem. You can browse their fishing gear while you wait for your food to be prepared as well.

I've been in Jerry's a few times in the last few weeks. The place is amazing and the staff is top…read morenotch. Won't be going anywhere else for my fishing needs. Can't recommend this place enough

Jerry's Bait Shop is a local staple for fishing & hunting, as well as the joint place of business…read morefor Sister's Market, where produce, apparel, and local products are made. Their staff is helpful and friendly. They occasionally have small outdoor vendor markets encircling the building, as well as a social media presence. Check them both out online at: * https://www.facebook.com/jerrysbaitshoprockwood/ * https://www.facebook.com/Sisters-Market-267335854218966

Solution solved! This will be long & detailed but is needed…read more I recently made a large purchase for the university I work for. I needed to purchase items from the West Town location, then the Alcoa location. Because we are tax exempt. There were no issues at the West Town location. However, the issues at the alcoa location were mind boggling. Inadequate service rude customer service, total lack of respect is the best way I can put it. This encounter led me to driving the next day to the Oak Ridge facility which solved all of my problems due to terrific customer service, basically above and beyond what I expected. From the time I called the store in the morning to the time I left the store that afternoon, their service was amazing! I cannot remember the first young lady who assisted me. But she is transferring to the Murfreesboro, TN store. This young lady should be a customer service trainer, she was outstanding!! I also want to give a huge shout out to Store Mgr, Melanie Williams. She walked me to my SUV, assisted me in loading the items I purchased, and made sure all of my issues were corrected. Out of lack of respect, I am not going to name the individual at the Alcoa store who definitely needs training in customer service, but if any one reads this write-up, Melanie has my card. It's nice to know there are professional people in the world of retail management who can deliver excellent customer service!

I just want to recognize the great staff and great customer service at Dick's in Oak Ridge. I went…read morein to look for gifts for my 3 sons for Christmas. They greeted me, offered to help me, then assisted me with ordering the items since they live out of state. They were pleasant, helpful, patient and made sure I was fully satisfied. A special thank you to the assistant manager. She went over and beyond to make sure everything was done correctly.