Had two great experiences here: both times they were able to quickly diagnose the problems and…read moreresolve them quickly, and for very reasonable cost.

They were able to get my car state inspection done very quickly and efficiently. They were also…read moreable to accommodate me with what exactly I wanted done which I really appreciated. Great business!

They did my state vehicle inspection. Super kind when booking my appointment and while onsite. Saw…read morethe same with other customers.

Needed a simple inspection, was told I needed roughly 3 grand worth of work done. Sure, whatever…read more The problem arises when I find out they charge me for their own shoddy workmanship in tearing apart an ABS harness that was perfectly fine. Again, whatever, I need my car and I'm held hostage by the shop so I approve the work. Well now there's continuing electrical issues with my car directly relating to the technicians bad crimp job on the harness they replaced and made me pay for. So I have to bring the car back to get fixed, do not get a courtesy vehicle, and get talked down the whole time I'm there. Come like 3 days after I finally get my car back I found two giant lugs left in my wiper area, cracking the inside of the plastic. I attemped to call twice, texted them probably about four times but still no answer. They respond quickly to a google review though!

I brought my 2011 Toyota Camry in for a transmission fluid flush, and Scott Meade took great care…read moreof me from start to finish. He was extremely friendly, professional, and took the time to answer my questions without trying to upsell anything. The whole process was smooth, and I felt like my car was in good hands. It's always nice to deal with someone who genuinely cares about the customer experience. If you're bringing your Toyota to Brewer Airport Toyota for service, I highly recommend asking for Scott. Thanks again for the excellent service!

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Evan and team are excellent. I and several relatives and friends have used them for years. If…read morethey only new how many word of mouth referrals we've given. They've kept some of my cars going for years after I should have put them out of their misery. They are great at diagnosing issues. Give them the time they need and the symptoms, and they run the issue down. Their estimates are spot on. If you decide not to repair something they are fair and honest with their labor time.

We have been a customer for over 30 years. Would not go anywhere else. So honest and never a…read moresurprise to the pocketbook.

We won't take our vehicles anywhere else. The service is always quick and reliable, and they're…read morejust genuinely easy to work with. They're honest, dependable, and make everything feel simple. Every time we need something, it's smooth and stress-free, and we're back on the road in no time.

We have been customers for many years. Owner Ron is a great guy. Service has always been great, and…read moreif there are any concerns it is explained and taken care of. Trustworthy establishment!

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Absolute rip off. I took my car for an inspection and left it Sunday night. I get a call at 9:30…read moream on Monday morning. The person gave me a cost estimate of $3200. I asked for an estimate for only what needed to be done. I got a new estimate of $1200. The $1200 estimate, for PA inspection mind you, included $408 to replace VALVE COVER GASKETS, plus $580 to replace the upper left control arm. The $580 was based on $442 for the part that I could buy on Ebay...the OEM part... for $40. Buyer beware.

It is rare finding honest, kind people. I took my car to get checked; they usually don't service my…read morebrand, but still they were so generous and took a look at it. (I was concerned to drive it) it wasn't possible to for them to fix it but they told me what was wrong. There was no change even tho it took time to inspect it. Such class. I'm beyond grateful Take you cars there, their superb integrity it is a testament of service beyond parallel

I had a mixed experience at Bastone's, where I went (on an old family friend's recommendation) to…read moreget a wheel arch repaired. The positives were that they were able to get me in very quick and were, overall, friendly and professional. I do think they know what they are doing. The major negative was that the final price came out nearly twice the original quote: close to $600 instead of the original $320. This was, I was told, because an additional part had to be sourced and installed. While I was already disappointed in this unexpected cost doubling, the icing on the cake was that I wasn't asked if I wanted to proceed with the repair. I was just informed that the cost had jumped, that the repair was complete, and that I now needed to pay up. This suggested to me that the original assessment of the damage had not been as thorough as it could have been. While a quote is an estimate, not a certainty, it's not good practice for businesses that run on quotes to let customers pay twice what they were originally expecting. In this situation, for instance, I would have appreciated a discount on the unexpected new part. That might have eaten into their profit margin, but it would have guaranteed that I would become a return customer, whereas now, I am not so sure.

Great, efficient service at a competitive price. Their techs and management really know their stuff.read more

I went in for two new tires for the winter. The helpful man behind the desk helped me decide which…read moreones would be best for my situation. The ones he recommended were Affordable and they were installed very quickly the same day while I waited.