I needed a bail bondsman due to an issue with family in FLA. I live out of state and never was in need of a bail bondsmen. I made the best call I could have ever made to Bail America. I spoke to Doug who was a gentleman, walking me through the procedure and fees. Let me tell you he is a TRUE STAND UP GUY!!! Again being out of state, he certainly had my back and best interest due to my situation. I was relieved to find out I did not need the service, I called Doug to inform him of the outcome. Without missing a beat Doug stated "I had checked the system no problem glad it worked out for you. I will check on your family member and find out any more particulars for you" True to his word he and Dean (associate) went to lockup and comforted my family member. WHO DOES THAT???? I offered Doug to charge my C.C.10% fee for being so kind. Doug refused. If you ever need a bail bondsman " DO NOT HESITATE CALL BAIL AMERICA - YOU WONT GO WRONG!!! To Doug & Dean I can not THANK YOU enough. DOUG you are "OLD SCHOOL" your word is your BOND!!!!! All the Best TD read more

I recently found myself in need of a bail/bondsmen. I have no history of needing someone with this particular skill set. I googled bail/bondsmen and started down the list in my area. First one missed call,then two,then DOUG picked up the phone on my third attempt. Am I glad the situation unfolded for me in this way as,Doug at Bail America,has exceeded my expectations (limited as they were) and been the consummate professional. He made himself available to me at any hour. He returned phone calls and correspondence immediately. He showed true concern for my situation and expedited my cause to the very best of his ability. Thank you Doug,and here's hoping I never see you again. read more

Cetti was the best! I called Bail America Bail Bonds for my son who found himself in bad situation. Since I live in Virginia and my son lives in the state of Florida, I thought this process would be very difficult, but once I came into contact with Cetti, she made the process very simple and took the stress out of the bond process. I couldn't have asked for a very kind, professional, person than Cetti. I thank God for her and how she was very clear, concise, and communicated every step in the process. My heart can't express the true gratitude that I have for this Bail America Bail Bonds. If you need a bond, I HIGHLY recommend this company - You won't be disappointed. read more

I needed bail bonds service in Bartow and I was fortunate I found Bail America of Bartow, FL. I spoke to Doug with Bail America bail bonds for an hour or more. He responded to my 3am call immediately and answered all my questions about bail we needed in Polk County. Even at 3am he was very polite and knowledgeable about Polk County bail bonds in Florida. It's in my opinion he is the most honest bondsman in Bartow, FL as he told me that Florida bail is a flat 10% and no other bail company can charge more than that. This was a great deal of relief knowing the bond we needed posted was very large. read more

I'm not an author so I'll use bullet points: - I got one of those late-night calls. - I called Doug at 2am, and he was awake, alert, courteous, and patient. - Never been through this process before and Doug walked me through things step by step, taking his time to make sure I understood things and exactly what I was signing. -We ran into him a couple of times that day and he went back to speed things back personally. Will edit if I remember more. read more