They need a zero star option. After contacting Carol Bailey's office and giving a rundown of our situation, I felt as though I had a positive and promising conversation. I was told I would receive some paperwork to fill out and return to help the attorney get some information and have a consultation to review options for my aging and now paraplegic mother. I returned the form and that is where everything just stopped. After not hearing anything for a couple of days, I contacted the office again and was told Ms. Bailey had the form and would look it over soon and contact me. Several more days and no contact, so I called yet again. Same result. Promised to call me back and never did. No explanation, no call or email just to let me know that we hadn't been forgotten. After a few more WEEKS, I finally called one last time to see if there was any real reason for the lack of communication. There was not. I was told the folder was still there in the office. So I finally told them to forget - by this time we had taken another route and gotten things done. One of the least professional experiences I've ever had.
By the way, I asked the assistant I spoke with last if they had anything on social media or Yelp and was told, "No." Obviously that was not true.....cannot warn against this attorney enough. read more