My husband and I are in our late 70s and we were having trouble with our battery and he took it…read moreover to AutoZone to get a new one when he asked about the battery. They didn't want to put it in because it was too cold outside for them and they asked he to come Back but we needed the car and they gave my husband a very hard time about going outside in Vermont no less to put the battery in then they charged us for the most expensive battery. I have a 2014 Toyota Camry and I put in a.2025 dodge ram in it! Not happy for the rudeness. Maybe you should hire someone that is used to Vt weather

Casey on the phone helped me and the rest of the team set me up. I'm not someone that can work on…read moreher car. But I did and the autozone folks were very supportive. Thanks again

On a late evening, my "Check Engine" light went on. I had just started out on a long drive. When…read moreI stepped in here, the guy on duty offered to take a look, even on a cold night. He used the car code reader, and then showed me how I could both temporarily and permanently fix the issue. He really went out of his way, taking his time to ensure I understood everything. It's like he genuinely wanted to help me. Definitely a good representative of Vermont. It was a nice change of pace from the Masshole approach to customer service.

No doubt your desperate to fill job positions, ESP at this location. Your employees seem to be too…read morebusy out back having fun to serve your customers. Thankyou though ive found oreilly to be a much better option!

Just visited this Advance Auto location and was very happy with the service by both gentlemen that…read morehelped me. Didn't catch the first guy's name, but the second was Skylar, and he was great. He was flexible with me on a policy and made me a very happy customer. Will be back

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I had a dead battery but they didn't have the right size that day. They got me the right fit very…read morequickly from their other branch. Customer service is decent.

Terrible customer service, I stood at the counter and watched 6 people employees just chatting with…read moreeach other and no one me as a customer. I SAT there and looked at them then just walked out . Seriously? It's so much more important to be talking to your fellow employees than acknowledge the customer customer? And I was the only customer left in the store, one guy had just paid and left I was the only person left there

The salesperson does not give all the information and facts when promoting sale of car starters or…read moreother merchandise. According to Kyle, the business automatically sets the car starter for 15 mins. This is done without asking the consumer. I mentioned before purchase that I wanted 20 mins. After expressing my concern regarding the run time, Kyle was very rude and said 15 mins 20 mins whats the difference? The difference is 5 mins and that his name is not on my paycheck. When asked to reset the time, Kyle was not willing to make the change. I was made to feel as if it was my fault for not asking more questions. Spoke with Yipes owner and he was willing to accommodate a change request; however, expressed no empathy for the less than positive interaction I experienced with salesperson Kyle. I did not feel comfortable returning to Yipes in Williston for any further service. Do not recommend Yipes in Williston VT. The salesperson at Yipes in Plattsburg NY was more helpful and friendly. Also the Yipes in NY is less expensive. Note: My request to extend the run time was a very easy request and took less than a half hour to make the change.

Spoke with Kyle about a backup camera installation. Extremely rude when replying to my questions,…read morelaughed and stated "are you kidding?!" when discussing pricing I'd seen for cameras online (e-trailer.com, very reputable site) then proceeded to tell me to "knock myself out" trying those. Would not recommend doing business with them, unless you enjoy being belittled. I may be naive about this subject matter, I understand that, but the flippant attitude and rude remarks were not going to convince me, or anyone else for that matter, to spend the "$800 minimum" he demanded for a camera installation at his place of business.

My local bike shop, which has always been very good to me, quoted me $599.99 for a Thule bike rack…read more I asked if they could match or at least come down a tiny bit to the Rebox price that RackWarehouse had of $509.99. They said the best they could do is $579.99 plus tax and a $20 assembly fee. My local bike shop warned me not to buy the rebox bike rack saying it was "refurbished" and "missing parts" and "had no warranty". I quickly pointed out that the RackWarehouse.com site said it was BRAND NEW and came with the FULL MANUFACTURERS WARRANTY. With that the sales guy at my local store walked away. Ok. Well, I figured, either way I'm not buying it from you. Shame too because they've always been top notch for matching prices, great quality and an amazing service shop. I called RackWarehouse.com. They explained that sometimes the boxes get so mishandled by the original delivery people when it comes from Thule that they can't change shipping it out to a customer that way and have to rebox it. They even said my local shop likely gets them with damaged boxes but if they have a mandatory assembly fee then no customer would ever know it. He told me the rack was brand new, had a full warranty, was never refurbished and could be returned if I was in any was dissatisfied. Then he went on to say he said he could also recommend some other reputable web sites he's used for items they don't stock to do a price comparison on the rack if I wasn't comfortable using them after what my local store told me. I mean honestly, how many places would send a customer to a different site just to keep them satisfied? I live in Long Island, NY, ordered the REBOXED rack that day, and it came from Vermont the next day. As stated on the site ground S&H is free but there was a $20 fee because it was an oversized item plus $509.99 for the rack and NO sales tax. $529.99 total!! It's BRAND NEW and was SO well packaged I had trouble getting the box and all of its protective cardboard off it. The video on the RackWarehouse.com site was great! Assembled and installed it in an hour! Thanks again RackWarehouse.com - you definitely have a lifetime customer in me!

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

Very patient and helpful people working there. Pointed me in the right direction for things I…read moreneeded for my car. Didn't try to sell me what i didn't need. Even told me to put back some products that weren't necessary. Will definitely keep coming back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!