We used 911Plumbing and Heating to winterize our home and they did a good job removing the water…read morefrom our pipes and adding antifreeze to prevent freezing. When we returned back to our property after being away for several months we were told that we needed to have them come back to remove the antifreeze in the pipes and turn on the water. When the technician arrived we were informed that the only thing we needed to do was open our water valves under the sinks. Apparently he wasn't concerned about the antifreeze in the city water supply. We took it upon ourselves to open all water valves while the technician remained in our kitchen. The only thing he did was to look at our tankless, water heater and give us the nod it was on. All of this took less than 15 minutes of work that we did... not the technician. , We learned that day that we really didn't need the technician to do this minor act and should have informed of this in the first place. We called the company to dispute the $160.00 charge. We offered to pay for the 15 minutes the technician stood in our kitchen but the company wouldn't consider it. We were told that the technician checked for leaks which he did not. If he had, he would have found two water faucets with running water which we discovered after the technician left our property. (Our shower head had water coming thru it and one of our outside faucets was open with running water). We don't have a problem paying for a job well done. We do have a problem when we have been charged for work they didn't do. This could have all been avoided if there was good communication in the first place that we really didn't need the technician and good faith when we offered to pay for the 15 minutes of the technician being on our property but was flatly turned down. We will seek a more reputable firm to help us with our needs in the future.

they were going to charge me 1100 to 1200 to fis my toilet. i was not impressed that an employee…read moreviewed my sink draning slow did not ask me he did it on his own and busted the pip employee bandaged my issue with my toilet because he didnt have time to finish because 911 was doing a bigger job i explained several times my difficulty going up and down my stairs i contacted a different plumber who would charge far less when done it was 350 911 stated i will get a bill for work done i advised it will not have the sink

Called a few plumbers and was told they couldnt get to my place for 10 days to 2 weeks to replace a…read morewater heater. I called Able Plumbing and Russell showed up 2 days later. Did an awesome job. I would highly recommend Russell & Able Plumbing! Patrick S.

From the owner: It appears that I was born to be a plumber, 4th generation, grew up disassembling all the new parts…read moreour plumbers needed, they demanded all the tools to be locked away but I would always find a way. Started actually working with my grandfather when I wasn’t in school in 1989, working with the family business until 2004 when I started my own (still working some with my dad as a sub). I’m well rounded with experience in repair, remodel, new construction, commercial and residential. I love helping others and providing a great service.

Thank you so much for your Professionalism and getting back to us so quickly, on a weekend to boot…read more You did a fantastic job with a Reasonable price. Highly recommended

This lady is a lier and doesn't fallow threw on her word I don't recommend her she is a big wast of…read moretime!