Had a appointment scheduled with baker glass. Person showed up 2 hrs early. Of course no one eas home. Just got phone call from them I told them that they were a week late in rescheduling. The person on the phone stated "we didn't want job anyway." Super nasty guy. read more

Helpful and reasonable prices. Father n law needed help with glass replacement to a door.

I highly recommend Baker Glass. They are experts in replacing cracked windshields in a timely manner. Vann Hardin at Baker Glass on Cassat Avenue was very professional and saw to it that my windshield replacement went flawlessly. read more

I have quite a few rental properties and have used Baker Glass for over 25 years. You won't find finer people to deal with. Fair prices and honest. I've had quite a few car windshields done over the years as well, also very high quality work! read more

Grateful for the guys there at Baker Glass especially to Matthew for ressurecting our Vanity mirror and table that we were supposed to just get rid off last month. My partner is so happy and can now use it again as she prepares for work in the morning :) read more

Baker Glass - Finished :) - Auto Glass Services Near Me - Jacksonville, Florida

I highly recommend this business company! They are very professional, friendly and on time! They call you when they are on the way which is very good for a business to give the clients heads up! They only replace one glass on our sunroom but they were very quick! And they actually found the reason why our glass break! Hire them and you will not regret it! read more

Baker Glass - Our new glass - Auto Glass Services Near Me - Jacksonville, Florida

We had warranty work performed through USAA, they were very professional,prompt and did a great job

Watch this company, they replaced some glass for me back in October, noticed that there is a crack already and it was from the screws they used to hold it in place till the glue dried, never seen screws used before, usually its glazing points but when I contacted them, they put the blame on me and was told the he had to talk to his manager and he would call me back, this was almost 2 weeks ago! $1200.00 down the drain! read more

Had two glass companies come out for an estimate. Decided to go with Baker because their estimate was much more reasonable and we had options of different types of glass to choose from. The guys that came out to perform the installation did a great job for the most part. There were a few pieces of glass that we had to sweep up and they did bump into the camera we had on the roof which required adjusting, but we are satisficed with the window. No more fogging! read more

Got 3 large bathroom mirrors and several door/windows replaced. Bathroom mirrors started turning black at tops and sides almost right away, bathroom very ventilated large space. Had to leave dozens of messages over months until someone came out. Verified we were using correct cleaner and blamed on walls. He said he would come out to caulk and put thin framing around but again months and messages with no return calls. Upon more research it seems mirrors weren't properly sealed and not properly installed. Its a shame always try to support local business. read more

We had a cracked glass window pane in our Dining Room. I contacted Baker Glass and they promptly sent out a technician to inspect and measure the double-pane e-Glass. The next day they contacted me with a very fair price, and within a week came out and professionally installed it in our existing frame. I couldn't be happier. I highly recommend BAKER GLASS. read more

Called Thursday to make appointment for Tuesday following week-said it would be afternoon. Called Monday to remind of appointments for Tuesday, still couldn't give timeframe for Tuesday. Called again Tuesday morning- Justin same person I was transferred to-said wi the person who's coming will call me back. Nothing. Wasted my time waiting. Glad didn't stick to this business. Never will!!!! read more

These guys are great! My son's car was broken into and they busted the driver window. Called a few places around town for estimates. Baker had the best price and just talking to them on the phone, I could tell they care about customers. Most places have a call center to give out quotes. Not these guys. They are truly local. Answer the phones themselves. Got us in the same day even though they were slammed. Had the job done in an hour. Hats of to this local business. Thanks Vann! Was a great experience despite the circumstances. read more

Baker Glass - Auto Glass Services Near Me - Jacksonville, Florida

I had two windows that would not open, and needed to get them fixed to pass a home inspection to sell my house. The Baker Glass (Rob) Team came out and found the problem the next day. They provided us with a detailed reasonable estimate that afternoon. The team did an outstanding job replacing the broken parts and repairing the windows. They were on time and very professional, even taking time to show my wife and I how to operate and clean the windows. Lastly, they put the screens in on all my windows at no additional charge. It was great service and much appreciated. I recommend Baker Glass. Thanks guys. Lloyd read more

Friendly service, excellent care on job well done. Windshield is great for the price.

This company is extremely unorganized, and doesn't follow up. I called on a Friday to schedule an appointment on Monday, to fix a broken window on my RV. The appointment was scheduled per the man I spoke to. Monday around 0830 I called to confirm the appointment, and it was like I never talked to them. Eventually they made another appointment, and told me it would be after lunch. At 1000 the technician called and asked if he could come immediately. When I got home, they had cut the plastic covering the window, and left it open for the rain to enter. Never heard back from anyone. Poorly ran company, and everyone I talked to seemed to be bothered by having to interact with customers. read more

Had Baker Glass install a new glass shower. The first time I used the shower water came out from all sides and flooded our bathroom floor. The glass had NOT been correctly mounted with silicon to the floor. There were large gaps where the water came out. In addition the joints of the panes of glass that were supposed to be sealed together did not even meet so water spilled out between the glass panels. Totally incompetent work. Avoid this business at all costs. read more

If I could give 10 stars I would. I can't say enough good about these guys! They did a fabulous job replacing my old large scary broken windows at my store with new perfect ones! Excellent service with a quick turnaround time and price!! Thank you so much! read more

We hired this company to install a shower door. When the installer came, my husband offered to show him photos of what was behind the tile and he insisted he didn't need them - he had been doing this job for 20 years. He ended up drilling into a pipe in the wall. We had to shut off water to our house for hours while we waited for a plumber to come to fix the pipe. Baker Glass refuses to pay for the plumber and the wall that had to be cut into to access the pipe. Only giving a one-star because zero was not available. read more

I called Baker to replace my windshield under insurance. The guy told me it wasn't worth his time after I told him I would be requesting OEM glass because he couldn't make a profit. I called because their reviews were amazing. Poor customer service on the phone if you ask me. read more

I called Monday (4/13/2020) and they came to my home Wednesday and replaced my windshield. They were on time, courteous and respectful. They maintained social distance. And I received my certificate for 2 free steak dinners without asking. Very happy customer! read more

I will never use Baker Glass, completely rude and unprofessional. I did not use their service but On my way home one of their drivers rolled down their window on the highway and threw something out, hitting my windshield and cracking it. I politely tried to signal the driver with no luck then when I reached out to them by phone I got transferred multiple times and talked to the owner who was very rude and said if it's a big deal than to go through my insurance and figure it out myself. He also told me that he wasn't going to even attempt to be helpful. The way I was treated just shows how this company lacks character and respect to others property. read more

Low Low quality installs. We had them install a lot shower enclosures for us and the quality was horrible couldn't get them back out to fix it and it cost us Future installs Will never use again It will not recommend read more

My husband had to reschedule an appointment due to a conflict in our schedule. The person on the other end asked if he wanted to reschedule the appointment and he told him he would have to cal back after he checked his schedule and was told "whatever" and hung up on my husband. We definitely will NOT be calling them back to come out for an estimate. read more

After using Baker glass for tabletop glass a few times, I went a few months ago to obtain replacement frosted, tempered glass for a kitchen shelf that broke in a home I was trying to sell. At first they told me they could obtain custom sized tempered glass, the cost, and that they would call me in 2 weeks. They never called, so I started calling them weekly after 3 weeks. At 7 or 8 weeks, they finally said they had the glass in -- but when I went to pick it up, it wasn't tempered - just slightly frosted. I rejected it at first, but In the end took it just so I could list the house. They charged me nearly the same price for untempered glass as they had quoted for tempered. read more

All of my dealings with Baker Glass were pleasant and efficient. Dealt with Mr. Mack himself every time I called. They were extremely accommodating with available times and install. I dealt with Randy for the estimate and installation. He was a super nice guy and worked quickly. For the price and convenience I can't believe I waited so long to have this fixed! read more

Called a week before Thanksgiving to have glass put on Dining room table. Two days later measured and 4 days later glass on dining room table all set! Thank You! read more

Baker Glass did a very good job fixing a broken built in mirror in my historic Avondale home. The quote they provided was quite competitive compared to other establishments and the work was very good. Thank you Jake and Bryant for such a good job, and Justin for his professionalism! read more

Baker glass has been my glass provider for many years! From shower enclosures to car windows. Their service is always super friendly! They communicate properly and frequently, updating me on the progress. This is a company you can always count on! read more

I had Baker Glass to give me an estimate for replacing a double pane window. They showed up on time, and were done in just a few minutes. I had several other companies out, and Baker beat them all by a good amount. They came out just 2 days later for the install, and it went smooth as silk. No problems, no issues, everything cleaned up fine. They were on-time and polite, and did fine work. Not much more you can ask for! I'm a very happy customer. read more

Very fast and Reasonable. Close to expressway . The guys cut my glass packed well and put it in my car

I needed a window replaced over the sinks in my master bath. Window had been damaged by a flying stone. Baker came out, measured and accepted the job. When they came to install they removed one pane of the tempered glass and then announced they could do no more until some stucco was removed by a stucco specialist. They left and the window was full of jagged glass with other pieces on the ground. When I objected they told me they were walking away from the job and that every other contractor would tell me the same thing. I called another company who came out, inspected the half done job and replaced my window with no problem and with no need for any stucco to be removed. I did not pay any higher price. I would not consider Baker for future work. read more

Awesome people doing great quality work!! I was in and out in about an hour. I would recommend this place to everyone.

I called them to get a quote on 3 shower enclosures. Someone did come out to measure and that's the last I heard. I had to call them 2 more times over the next two weeks to try to get the estimate. First they said they couldn't find it, them they said they found it but the guy who did the measuring didn't do it right. Then I got a call back from Mack who gave me a dollar amount but it wasn't for the enclosures we asked for. I asked him to email it to me and gave him the email address and I have never heard from them again. They seem WAY to disorganized to be in business and don't believe the radio commercials - "They Don't treat you better". read more

4 other window companies could not repair my window locks, nor could the general contractor working on my new house. BUT, Baker came through for me!! This is a service oriented business with experienced and skilled technicians. Robbie, in service was persistent in locating the parts I needed and kept me apprised of their delivery, and Mike did the repairs quickly, leaving my house spotless. Nice people, friendly service and very reasonable prices. They are definitely my Jacksonville glass go-to company. read more

I got 2 mirrors cut for a bathroom and these guys do a good job, much less than Mac's who is a rip off. Very pleased, can live without the Trump sticker on window though. read more

Baker Glass has been helping me with glass repair in my house. They have been amazing. Robbie, Claude and Bryan have been extremely helpful and professional. I highly recommend and will continue to use their services in the future. read more

Wouldnt recommend at all. Back passenger window started to bubble and I was told it was a waste of time to get it fixed because it will start to bubble again. Very unprofessional. Warranty is crap. Only gave it 1 star b/c the app made. This place is a 0 star business read more

Most unprofessional shop I've been to workers where literally screaming at each other my whole visit I'd give no stars if I could

If you want your paint to be cut be a razor knife , debris left in you truckbed and a guaranteed leak from the inferior product they install , then by all means go to these losers. I had a back window installed in my dodge truck , and the window had an imperfection in the plastic and when i went to discuss it with the owner he acted like he wanted to fight me . Big corp small mindset read more