when my cat passed they had no respect to keep quiet and he didn't arrive at the crematorium for 2…read moreweeks. then proceeded to NOT call me whenever my cats ashes arrived back. will be taking my services elsewhere

did not give much care about the fact i just put down my dog, it was been a few years, i miss her…read morebut i just want people to know that they don't seem to care if you lose a pet you've have for 10+ years

The Staff and Dr Clark are all great and caring for every pet that walks through their doors…read more Highly recommend this clinic! They try and go above and beyond for their customers.

Took our dog Bentley to the groomer here today. When we got there the gal walking him back said…read more"same as last time?" I said yes. We were just there in January. I then pick Bentley up and he is completely shaved.... In the dead of winter. I let them know that I had meant for him to get a sanitary cut and a bath not completely shaved. They said that they do not document bath + sanitary cuts, only "full grooms". Obviously a miscommunication. Dr Clark gets on the phone and I let him know I was unhappy that my predominantly outside dog was completely shaved in February. He was going over the logistics of their computer system and specific grooming terminology trying to find out where things got messed up. He then offered $25 off of my next grooming. I said that I had just paid over $100 and my dog was supposed to get a bath and he is now shaved. He said he has to pay his groomer and buy shampoo and he can't just give me my money back. Then he said giving me my money back is not going to make my dog any warmer. I'm so surprised by all of this. Customer service completely out the window. Apparently this is how their business works: They don't document baths + sanitary cuts -my fault I didn't know this They said same as last time- my fault I didn't know that meant last "full groom" in September not when I was just here in January When a customer is upset by a service being done incorrectly due to a miscommunication it is the customers fault for the miscommunication not the staffs I was told if I wanted a refund then I would have to find a different groomer. This is obviously not the groomers fault. It's a communication issue within this vet office. Heads up for anyone else doing business with Pet Care & Surgery Center

My mother started taking her Yorkies to Karen's years ago. My mother thought the world of Karen…read more She's professional, thoughtful and kind. I believe one of her biggest assests is that she loves and cares for animals very deeply. My mom passed a few years ago, and I've continued using Karen for grooming my mom's shitzu whom I've adopted. I too would strongly recommend Karen to anyone who needs a trusting, honest and kind groomer. Toby (my dog) also feels very comfortable and safe. Karen's prices are also very reasonable.

I just took my 7 month old Maltese/Yorkie puppy here today! I highly recommend taking your pup…read morehere. The price was very reasonable. I felt comfortable leaving him with Karen because she was such a nice lady! He looks very cute now with his new look.

This is a back door mid west breeding facility..Billie Lou Craddock died about 5 years ago and left…read morea lot of pissed and angry Brussel Griffon,Sheba Enu buyers behind.....where to start...I bought a Brussels Griffon in 2004 and when my dog arrived 12 weeks old, he was already neutered..red flag..we had him tested for the usual and turns out he has hip dysplasia on both back legs , born with severe osteo arthritis and 37,000 dollars later..I loved my verdell, NOW, HER DAUGHTER IS STARTING THIS WHOLE THING UP AGAIN.....with Bulldogs etc....beware do not buy Located in Asbury Mo......

Provides a great service to community at discounted rate, but customer service from staff needs…read moremuch improvement.

Gina and the help this company brings to the animals and this community is a true blessing. They…read moreare amazing.

There are not enough wonderful things to say about SDG Goldens! Our female is nothing but a sweet…read moreheart and I truly believe it is because of the love and care that she received for her first 8 weeks of life. Her first house in which she was raised (first 8 weeks) had 5 children that love to be apart of the care each dog receives. Theses dogs get loved on multiple times a day and start their life with not only adults that love and cherish them but children also. It is truly noticeable that our female received that type of love because of how she has always interacted with our 5 year old and with adults. I'd also like to comment on the fact that potty training was easier to do due to Sarah starting the introduction to potty training so early.

From the owner: AKC English Cream Golden Retriever puppies, microchipped, 2-year health guarantee, puppy culture,…read moreESI, ENS