Jorge at Ruby's Jewelry is my go-to guy for all my jewelry alterations and repairs. The work is…read moredone professionally and quickly. Highly recommended

They misspelled the engraving in a $700 watch when the note was printed and clear as day…read more Can't return the watch because it was engraved and the engraving is big so it can't even be fixed

They shortened a watch for me that had screws that were so small none of the drivers off Amazon…read morecould fit. Additionally, they had worked with me on a custom designed ring to fit my engagement ring. I had previously tried to get it done at another jeweler and was disappointed: I'm quite picky and there were small details they didn't get right. However, at Arlex, they got it done perfectly, reasonably priced, and within a timely fashion. Very happy so far with their service!

Had a broken clasp On a good chain so I asked them if they…read morecould replace it. They actually were able to repair it in just a couple of days. Very reasonable prices.

Terrible experience. Zero stars. She was rude and dismissive saying, "let us do what we do best"…read morewhen I was asking about font and italics. She pushed back our meeting time because she was running late. As a side note her proof that she sent me looked like a 5th grader did it. Stay away from this business. Far away!!!

EDIT 4: Karen said she emailed the check and it should be received today, BUT! she took off 25% for…read morerestocking fees, when she kept saying she took so long as she had ran out of materials and her provider needed to order more (I have written proof of all of our statements. So what exactly is she charging here? attached screenshot, again. We are a small business and this lady is simply stealing our money for a job she never even begin to work on. Shameful...

The best experience & the BEST results. Kelly responded…read moreimmediately about my inquiry on Yelp providing info about pricing, timeline, different calligraphy options. Myself & my guests were so impressed with the incredible name cards for my wedding. She made the process so simple (which is a relief in stressful wedding planning). And she checked in with me to clarify details about guest names, different colors, styles, etc. She finished the job far ahead of the deadline needed and offered to help with any other projects. The professionalism, response times, kindness, price, & most importantly project results cannot be matched. DEFINITELY recommend for brides looking for calligraphy.

Simply amazing!!! Kelly was so sweet and kept in touch. The envelopes for our wedding invitations…read moreare way better than I expected, they are perfect!! She was also able to accommodate my order last minute. Thank you so much, Kelly. I will definitely be using your business in the future.

No help at all. Waste of time asking me to come in with something they could have told me when I…read morecalled. They wouldn't recommend anything else, so I do not recommend going there.

Express plaque Awards and Trophies we want to thank you for such an amazing service…read more Our experience from the moment we contact you via telephone to the moment we had the plaque in our office was remarkable. Your diligence and understanding on how we wanted our plaque sure made our purchase order smooth as possible; not to mention the plaque came out excellent. Thank you!

Jeremy was great to work with. He was super responsive, listened to my needs and ultimately…read moredelivered a great finished product. He was super proactive about making sure I was happy. I liked that he was local and that I could interact with him and it wasn't just blindly ordering online from some vendor I had no contact with. If you want your sign done right, use this business.

I used this place to do my NFA engravings on my aluminum receiver. They have some awesome , super…read morecustomizable engraving equipment from the 50's that does a beautiful job. No crappy electropens here. They have you in the room right there watching the entire process making sure they get it the way you want it. I think they specialize in Yacht work as well.

This store closes at 7:00 pm I came here at 6:20pm and they didn't let me in because it was close…read morewhen closing time is at 7pm not 6pm

I agree, avoid this place. Very bad business people.. They lost my $1600 computer and all they…read morecould give me is a $200 credit at their store. I have my receipts Also these people have no heart They could not hold the merchandise for ome more day. There was valid circumstances and Value Pawn would not budge. Never do business there again