Family owned and operated business. Only sale you what you need .free water testing that a plus…read more they also do manufacture warranty work and thats a huge plus .staff is always friendly and courteous. If you live in Rosedale this should be your first choice for all your pool supplie needs.

This little hidden gem has great customer service and friendly staff at the front desk.read more

Met Gary of Backyard and Home at a Home Show. Very nice and personable guy. But perhaps even more…read moreimportant, very knowledgable and professional. Ended up having a complete bathroom remodel. Incredible job. I was so happy that immediately afterwards I had them do a fireplace insert. Hussain was the lead on the fireplace insert. Great guy! I plan to use this company for future projects. As a Real Estate Broker, I'm seen everything. Trust me, the quality and price from Backyard and Home will be tough to beat!

This business has did nothing but lie to us about equipment being delivered and installed. We have…read morebeen waiting over 2 years for logs to our fire places and they have did nothing but avoid our calls and failed to keep their word on delivery and Instalation.

Getting ready to head out for the weekend went outside to check the pool before we left and I…read morenoticed a problem. One of my hoses had split and needed to be replaced and I'll need a certain coupling . Leslie's pool supply to the rescue. It's a five minute drive I was greeted as I walked in. This store looks fantastic. It was stocked with anything you'll need for your pool or outside backyard enjoyment. they're ready for the season. All I needed was a special coupling to connect my hoses. They had exactly what I needed. I was surprised by the price but what are you going to do? I had to have it. I thanked the helpful friendly employee as I headed out the door. Leslie's pool supply took care of all my needs.

The whole experience Very professional, the manager Scott…read moreIs extremely knowledgeable and very personable. Will return for my pool Supplies in the near future

Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

Dropping in on a pool is a big commitment and I have to say a scary thing. The other component I…read morethink is conceptualizing the process from start to finish as its a large process to get a pool in there and fine tune all the details. Paradise dialed it in for my family. Getting started was easy, getting down to details and concept was smooth, and the roll out was likewise lengthy but worth it. Equipment has all the bells and whistling we need to be happy all summer long. All their staff were top notch and helpful, we are very pleased with our pool!

Darren is the most nice and respectful business person we have ever dealt with. We are having some…read moretype of water leak. Darren came out and did all he could do to find the leak. When he thought it might be more than a leak, he referred us to someone else whom appears to be just like himself. Nice caring gentleman. Thank you Darren we would definitely recommend your company to anyone. No wonder the 5 stars. That helped me pick you for help. The stars didn't lie. Thank you so very much. Raised right!

I've used Darren at Raytek twice now to find two different leaks in my pool system. He responds…read morequickly to telephone messages and setting up appointments to diagnose. He's thorough and methodical in his work to the point that I was sure he could resolve my second leak issue based on my first experience with him. I'm so confident in his work that I wouldn't hesitate to recommend him to others trying to resolve mysterious pool leaks especially air.

JL did an ok job for past 2 yrs. However, past 4 weeks of service has deteriorated. Pool turned…read moregreen and pool sweep stopped working. I texted him several times but said he has no time to text and he wanted me to call and talk to him. Finally get a second opinion who explained thoroughly what needs to be done to get our pool blue again.

Joel with Pool-Perfection is AMAZING! We've had our pool for 3 years, all of which we've never had…read morethe pool been swimmable for more than a day or two at a time. Our previous pool guy was constantly shocking it, constantly working on the yellow algae, and it was always a light tinge of green. It looked like our skimmer never really worked but I'd finally been fed up with it long enough as of about 2 or 3 weeks ago. I knew it couldn't be our pump as the problem for that amount of time because when we moved in about 3 years ago it was almost a brand new pump, top of the line. I fired the old guy and gave Pool Perfection a call. Joel answered on the second ring, spoke perfect English, was able to give me a quote over the phone in about 30 seconds (as opposed to the other guys who wanted to schedule an appointment to come out and see the pool....taking up tons of time) and was able to get the pool sparkling clear blue in about 2 weeks. The first week he tested the filter and water and did a couple things to it. When he came back for the second visit, 1 week later it wasn't sparkling blue already which isn't what he was expecting. He took time to look through the filter and realized the old guy had set a setting to where it'd turn off after about a day, and it'd have my water just sit for the other 6 days of the week. It was deep in the settings. He had the expertise to find this problem and fix it there on the spot. By the end of the second week my pool was clearer and bluer and more inviting than I'd ever seen it ... EVER! I HIGHLY RECOMMEND Pool Perfection to anyone who's having current issues with their pool or pool service. They're reliable and actually know what they're doing. Their pricing is also right in line with everyone else, giving them top-notch value. My husband and I are SO THANKFUL to Pool Perfection!

Have my kids come here to learn swimming. It's a great place to learn. Nice services here as well…read more Teachers here seem like they know what they are doings and teaching kids how to swim. Highly recommended. Very decent price as well. Whole different selection to choose from as far as learning how to swim. I would have my kids keep coming here to swim.

My kids have been swimming on & off at BSA on and for about 1.5 years. At first, no problem at all…read more The front desk could be a bit more friendly. Our issues didn't start until recently. My daughter moved into a higher level and was about to be in the same level as her older brother. She is small for her age, but really enjoyed swimming. Great, we were able to schedule them together. We had a coach that my kids had before, no problem. Then it switched to summer schedule, again didn't think it would be an issue. My daughter was struggling a bit, and I felt the coach was a bit less attentive to my daughter struggling. I thought it would be a lot for her and noticed she was struggling but didn't say much to prevent discouraging her from continuing. Then the next week came and my daughter didn't want to attend. I told her I would ask if she can go to the level before and she said she could do it. We brought our concerns to the front desk, she assured us the coach was a good coach and she would ask the coach to bring in a step to help my daughter not tire out. Well, the front desk talked to the coach and nothing changed. I didn't say anything because i thought I had already addressed the issue and they were going to accommodate my daughter. Well from then on, my daughter refused to go. My son, who was in the same class said he didn't like going anymore. So as a family, we decided to just cancel. When we talked to the front desk, again, no kind of apology or asking how to make it right. I'm so disappointed because my kids always looked forward to attending.

I absolutely love Poolside Pools! Every time I go to Walmart, I make a stop here. I bring a water…read moresample every week, and they're always so helpful and knowledgeable. My pool has been crystal clear and problem-free for the last four years, thanks to them! ‍ The owner, Charles, is one of the most friendly, loving, and caring people you'll meet. You can truly tell he cares about his employees and the shop--it has a great energy and welcoming vibe. They're even expanding, which is so exciting to see! Honestly, I would choose this place over Leslie's any day. They're not as busy, and once you get the hang of it, it's super easy to test and treat your pool. They'll walk you through it all! Highly recommend this place to anyone who wants great service and a pool that stays in top shape all year long! Five stars all the way!

1st Customer Service, Availability, Completion, Communication, Charles Higgins took the order from…read moreCHW CHOICE HOME WARRANTY came on Wednesday June 24th and left, no communication pool wasn't repaired fully . CHW INFORMED ME That POOLSIDE POOL SUPPLY Charles Higgins had submitted additional work and the dollar amount was in question for the repairs however, on that same day, Charles emailed that the work had been completed? CHW Informed me that on Saturday June 27, that Charles Higgins the owner had received the authorization and he completed the work on that day, Not True, and I was still awaiting a reply because he was not available till the following week so that was untrue. I also emailed Kaylee to send me a receipt for the cash payment of $100.00 given to Charles on that Wednesday June 24, 2026 which I shouldn't have to request it They should've just sent it immediately receiving the cash or paper receipt The leaking had worsen. Charles the owner and is always the tech himself was booked had he could not return until the following week which was 29th Charles came by I guess the gate was unlocked as camera showed him taking photographs the equipment stating that he had done the repairs which is untrue maybe 10 mins if that taking his photos. So we had already hired a professional POOL SERVICE Co. to come out and repair it as we were not going to have all that leaking going on all weekend including the two additional days during the week. We should've been a *Priority as this should not have been leaking period!! Whether he moved cut shifted reset etc. pvc piping I don't know, however, Charles's caused it. He now claims he never touched it. It was not about money. It was about the customer service and the repair that was needed. I don't know if CHW paid Charles twice double or just extra additional work Charles knows exactly what he Submitted that he claimed. I don't know that's between them however, this is what actually happened. I do recall reading negative feedback here as well with this PoolSide Pool Supply Service with Charles Higgins. Mistake Should have told CHW to send another vendor.