If I could rate this with zero stars I would. This was previously a great dental office. I'm not…read moresure what caused the change, but now you cannot get anyone to answer the phone. Receptionists are rude and the business manager is exceptionally unprofessional. My daughter had a tooth replaced. Not only did this practice drag out the procedure into six appointments over the period of seven months, but they changed the cost of the procedure three times. This procedure wasn't covered by our dental insurance. We paid out of pocket. Our insurance company has indicated that this is a predatory practice used to garner more money from a patient. To top this all off I was texted on a Sunday morning from the dentist's personal number to "remind" me of an appointment for the following morning that I wasn't even aware of - barely giving me 24 hours notice. Because I declined without giving them 24 hours notice they have charged me a $100 cancellation fee. This dentist is an unethical Creeper. PAXTON FAMILY DENTAL is NOT ACCREDITED by the BETTER BUSINESS BUREAU.

Deets is terrible. complete a** hole. my mechanic has better bed side manners. Extremely rough and…read moremore concerned with the tv station. He is judgmental w NO compassion. I've read the positive reviews on here and they are all copy and paste jobs from the 'write a review' website. This laziness alone supports my opinion. I'd honestly rather have my teeth rot and fall out than go to PFD ever again. Deets needs to feel the financial pinch at a minimum. lawsuits and loss of license for abuse at a maximum. Deets is the one who needs to "change his ways."

Had a great experience here as a new patient! Every staff member I encountered was friendly and…read morekind. Their work was thorough, yet didn't take an extremely long time. The office was clean and organized. I am so happy to have found a new dental practice that I absolutely love!

Beware of deceptive billing, receptionist says one thing then charge you another. I specifically…read moreask if this procedure was an additional charge with cleaning and was told it was not part of their process. Then I get a charge, why would I allow a charge if I could of waited 3 months for dental coverage to start up again. I am no longer with them for this reason!

I have rough teeth, in some part due to the mistakes of sloppy or greedy dentists in my checkered…read moredental past. I am naturally wary of new dentists, and finding a new one is kind of like going to the oncologist to check out that new lump you just found... Finding Mimosa Dentistry is like that same oncologist being like "nope - not cancer!" It takes a while to earn my trust but I've now been to Mimosa four times, including having some work done, and these guys are legit. I am more grateful to have landed with them than I can express. FYI - there are TWO Drs. Bui - they're brothers, both educated at UPenn. My favorite is Dr. Loc Bui (DMD), who is so humble he will tell you his brother is "the smart one" but who is so careful and gentle with my teeth and my panicky self. My husband sees his brother, Dr. Toan Bui (DDS), who my husband says is hilariously intense, but also very good. ("The most thorough cleaning I have ever had," to quote him.) It took my husband and I about six months to figure out there were two doctors here with the same name and we had some very confusing conversations about our "dentist" in the meantime. I'm torn about posting this review because it selfishly benefits me to have as few people as possible find out about this amazing little gem of a practice... but when I remember all my fellow dental-sufferers with unnecessary root canals and a string of fillings for "microcavities" (?!?) - I know I can't keep Mimosa for myself.

I have been a patient here for years and years. I had an appointment today and when I went out to…read morestart my car, it would not start. I called them immediately giving them 4.5 hours notice that I wouldn't be able to make my appointment. The lady on the phone was rude and informed me that they will charge a fee for cancelling. Out of all the years that I have been a patient, I NEVER canceled and I always payed my bill immediately. I am saddened by the way I, a long term patient, was treated. When I asked to reschedule she said "When", I said anytime next week...her reply "Nope" (she didn't even have time to look at the schedule)... I said ok how about the next week, she said "I guess", not giving me any possible dates or times....eventually I was able to reschedule. I am so upset about this......I have recommended this dentist to many family members and friends. I sure hope they don't get treated the same way......I will never recommend again. BTW: The Dentists are extremely nice and good at what they do.

Sold me services I did not need to make money off me when I acquired my new care credit account…read more Caused me emotional stress because of the severe tooth decay I experienced from temporary crowns I wore for over a year . Horrible dentist !

Today was my second poor experience. The first was an appointment that lasted 3 hours, where about…read more45 minutes were spent actually being operated on, and the rest was spent waiting. I was told it would last about an hour. This made me late for an interview that was to come after it. My second poor experience happened on March 29. I had called when scheduling my appointment that I needed to be done by 4:10 PM, to make it for an appointment after. After being taken back 15 minutes late then my appointment time, that I arrived 10 minutes early to I finally finished at 4:50 PM. My barber appointment was scheduled for 4:30 pm, so I missed that. Sauve does good dental work, but is way too overbooked. He is constantly switches to different patients which leaves many patients waiting. Ontop of this, I had a 125$ bill, in which I tried to use my health savings card on, but the front desk lady insisted that that would not work . I plan on switching dentist offices and hope to get this copay resolved. If you're a citizen that has a schedule and has things to do, I would not recommend going here. - Jared Pechart

For decades, I used to be awesome with my dental care, but haven't been to the dentist in let's…read morejust say a few years, due to moving around. The care I received today was amazing and very reasonably priced. I was blown away by the doctor, she explained everything she was doing in real time - that's not what I've ever experienced before going to the dentist. Unbelievable care. A++++

Cliff notes: overcharge, give you the runaround, misplaced X-rays... sent a bill I didn't even know…read moreabout to collections This place is a bit of a mess. I had a few cleanings done here, which were pretty normal. Like others have said, I had to wait longer than expected but nothing too drastic. I did end of switching providers though after one too many bad experiences that could not be coincidental. Saga as follows: -They switched dentists between my 2nd and 3rd cleaning here. During the second cleaning I was told I would need multiple fillings (which I kept procrastinating...) During the 3rd cleaning the new dentist said I did not need any... (to give benefit of the doubt, maybe every dentist is different...? But I felt like the previous dentist was just trying to get money out of me! -They were VERY hesitant to give a referral for a wisdom tooth extraction to anywhere but one specific place (which didn't take my insurance) Once I finally jumped through all the hoops for them to finally release my information to who I was asking them to, they only sent part of my record and I had to get X-rays redone at the place I was getting my wisdom teeth out because they "didn't have it" -During my 3rd cleaning they took the X-rays again because the "didn't have them" How do you misplace X-rays...? ‍ - the new dentist was really demeaning, mansplained EVERYTHING to me, even restated something I literally just said, and used my name every other second thinking he was "connecting with me." I did not like it! But I was thankful he retook the X-ray "for free" (not my fault they misplaced it though...) and did not lie about my filling so that was nice... mixed reviews on him -Nail in the coffin, my last appointment was 7/22 and i have not heard from them since (except to cancel a cleaning 1/23 because I decided not to continue with them...!) All of a sudden I get a collection notice in the mail saying I owe them money for my last cleaning.... I called to ask why I didn't get a bill or a call or anything. They claim they sent 8 bills before sending to collection but I did not get 1... Needless to say: proceed with caution. The people are not bad (also not the best...) but I had one too many bad experiences for it to be coincidence.

I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

Dr. Sohal and the whole team are amazing! I had several bad experiences before with Dentist in the…read morearea and the Dr. and his whole Team were able to restore the trust again and make the visits less stressful. Melissa is going above and beyond to answer my questions and requests. The whole facility is clean and has a relaxing atmosphere.

I am a hyper-anxious dental patient with a poor dental history and I had a toothache. The staff at…read moreDental Care of Harrisburg was compassionate, sympathetic and very helpful. Fawn, the Dental Assistant, and Dr. DAvid, the Dentist couldn't have been more understanding or helpful. They took care of my immediate problem and helped me create a plan going forward. Rates were reasonable. We definitely will go back and highly recommend them.

I saw Sarae , she is a very kind and friendly person, she adjusted my new dentures and did a good…read morejob.i hope I don't have to go back for another adjustment, but if I do I would be happy to see her again. Pat Brown

I had my first cleaning today and Cat was excellent. Again first time my hands weren't clenched. It…read morewas a good experience and I'm so happy I go there for my teeth. Staff are all very friendly, very clean and you don't have to wait to be called back . Best dentist office and staff . Thank you