I have this poor man's heart broken in here with my fireplace search. I've been in and out over the…read morelast few months and still haven't spotted the perfect one, despite the selection he has. He's located downstairs in Michael Duffy Antiques, and he's always got new fireplaces coming in. Most are old which he refurbishes, though he does have some new ones too. He seems to specialize in black xxx fireplaces, and does a sterling job with their refurbs. Something which stood out to me here though was customer service. I have a very awkward slash 'quirky' house (depending on the day of the week), with a very awkward sized chimney on which to fit the fireplace. So I'm looking for something really particular. To help me out, he brought two fireplaces up to the house, with no obligation whatsoever, just so that I could have a look at the size / style of them, and then have more of an idea what I'm looking for. How good is that? So, I still haven't found the right one. It will happen soon I'm sure. One thing I know for definite is that I won't be buying one from anyone else.

I recently purchased a fireplace and stove from them and got them to install install it. When they…read morefinished there was plastering to be done on eather side of the fireplace which I was informed would require me to hire someone else to fix . I was not happy as I expected the fully fitted price they had provided me included any plastering work. At no time was it mentioned I would need to get someone else to finish off plastering until after the fireplace was installed. Even when they did an on-site visit to review what work had to been done prior to the work comencing they did not mention that that I would have to hire other people to finish of the plastering work. This has marred an other wise satisfactury job but unfortunality I would not use them again.

Highly recommend this company. We had our gas fire installed 6 years ago and the service and after…read moreservice has been amazing. A special thanks to Wayne and Vicky. Sorry for the call out we will make sure to check the switch in future...great company..not to clever customer sorry .

From the owner: Customer satisfaction is priority and over the years we have built up a loyal client base and a…read morereputation for providing outstanding service. We take a personalised approach with our customers offering recommendations based on specific individual requirements and budget. We offer a full installation service using qualified HETAS registered fitters ensuring your stove is installed safely and correctly. We can offer practical advice regarding cleaning, servicing and maintenance to prevent staining and to prolong your stove's life. Our showrooms are located at 25 Grange Road, Rathfarnham Dublin 14 where you can come by and view working displays of our range of stoves and fireplaces. If you are thinking about purchasing a new fireplace or stove, get in touch with us. We are more than happy to help you choose the perfect stove or fireplace for your home.

I actually thought Belle Cheminee was an antique shop when I walked in, because they had a lot of…read moreantique-looking statuettes outside. To my surprise- and I should have known had I bothered to translate the name of the shop- it is actually a fireplace showroom. Belle Cheminee specialise in antique fireplaces and grates, but they also have a selection of garden statues, so I wasn't entirely wrong. While I was having a look around I was told that they offered a free consultation service as well in case I had any questions, but nobody was trying too hard to sell me something so full marks for the service.

From the owner: Located in the heart of Dublin City, Belle Cheminée is one of the Ireland’s leading…read morefireplace companies for over 25 years. Regarded by many as the leader in its field, Belle Cheminée is the largest stockist of antique and reproduction fireplaces in Ireland. We have built our brand name and reputation through providing exclusive, high quality products and a high level of service. Belle Cheminée has agents in France, Italy and England constantly searching for unique high quality chimneypieces to compliment the already excellent range of stock.

One of the things about owning your own home is all the new responsibilities you have such as…read moreensuring your chimney is swept and not liable to go on fire. I made an appointment with Dublin Chimney Sweep online for a pre winter sweep. It was really easy and straightforward. The chap was very nice and had lots of good chimney related advice. I felt sorry for him because the amount of stuff that came out of it. I thought maybe we had a nest but it seems there was a chimney fire at some point and he removed two bags of crap! He left the living room exactly as he found it which was impressive considering. Great service and I'll definitely use them again.

We bought a stove last winter and thought it would be a good idea to get it swept before we light…read moreit again (Winter 2015) Initially phoned to get a price but the receptionist (later I discovered was a call centre) was very reassuring and helpful, so much so I made a booking for the following day. I received an email to confirm my appointment and listed the name of the service man (Declan). The following day I was contacted by Declan who asked if he can call out a bit earlier, I had no problem. Declan arrived with all the equipment, Vacuum cleaner, poles, drill (cheating!!) , plastic sheet etc. Did the job & cleaned up afterwards. As our chimney could be cleaned from the inside (ie: he did not need to get onto the roof) it cost €60. Will defiantly use their services next year. Robert