Very friendly also we got hacked and they were right on it and helped us get through a horrible…read moresituation we have had no problems. Would definitely recommend this bank

We set my niece up an account about a year ago and they were so helpful! We've also had to get…read morestuff notarized and they did it for us even though we didn't have an account with them. They also assisted my brother with something even though he didn't have an account. It is for that reason, we decided to bring our LLC account to them today and will take my other niece in to set up an account for her as well. They are truly an amazing bank, taking care of people even if they are not customers! Cheryl and Tammy were super helpful and made sure we had everything we needed and that the process went quickly as well. I can't say enough good things about them!

I am a 3rd generation using this bank - love it and all they do for the community. My grandmother…read moreretired from there and wouldn't use any other bank here locally.

From the owner: With First Bank & Trust Co. you'll notice a difference in the way you bank. You'll receive the the…read morededicated, excellent service you've come to know and expect.

This used to be a great banking institution and I recommended it to everyone and anyone. However,…read moremultiple hidden fees, fees for services not provided (paper statements I never receive, never opted in to receive, and am still being charged for) make this bank worse than it once was. One of their more shady practices is to reorder scheduled payments at a later date to optimize the likelihood of an overdraft. This is one of the only banks I ever seen not charge payments in the order they were received. Watch your account day to day and you will see this is common practice for First Bank & Crap Co. They did not use to do this shady nonsense and several other long-time patrons of their bank have experienced the same treatment. Their mobile app is consistently bugged and useless for most applications: as is their website. If you're an older individual that prefers spending time going to the bank like the good ole days that may not be an issue. Yet, it's these same older folks that the bank will skim money off the top of their accounts with and be none the wiser. They do have pretty "secure" loopholes that keep your money safe from being accessed: even by the account holder. After I jump through these last set of hoops, I'll be depositing my cash elsewhere. Unfortunately, I'll have to go into the bank personally and withdrawal the funds. Walking around with wads of cash is very secure practices. I could ask for a cashier's check but this bank has scammed enough of my money already and I'd rather get robbed by someone on the streets who needs my money more than this bank does. Avoid at all costs! Might I recommend Bancfirst: more locations than FirstBank & Crapola Cartel and their mobile app is very functional. Thank you for coming to my Ted Talk.

seems like a very nice bank and the people there are nice but you will get Fee'd out of the wazoo…read morefor things that don't make sense. also read the fine print when signing at this bank as they have the overdraft opt out hidden and will not opt you out of it later on as I have requested it. I am currently in the Negatives with this bank as over the last few months I had quit using them without closing and they have Fee'd me for multiple things. Do Not use this bank they are not to be trusted now or Ever.

Ever since they switched to Endurance. It hasn't been run well at all. Small town people with their…read moreown big times dreams unleashing their negligent duties onto their job. Better off with using cashapp banking or Facebook Messenger pay. That's how bad this company is. I obviously was with the Halliburton Bank since probably 2012-2013 if not before then. Since it switched, I'm just saying the work ethic in the people is horrid. I barely even put anything into this account and when I do I'm reminded why I need to leave a review on how good they are. Here's that review. If you're considering this Establishment. Just look into other options first. But just my opinion.

Never had an issue with HEFCU. Been a member since 1998. Always helpful, friendly and sincere…read more As with anything in life, you get what you put in. This is a banking institution and whenever money is involved, it has the potential to get ugly. But, when I have been in a tight situation, they worked with me. I have managed to be clear of those "tight" situations even with layoffs and HEFCU assisted.

Very professional staff, inside lobby was very clean and the tellers welcomed us, we also received…read moreanswers quickly and took care of our business in just a few minutes. I definitely would recommend this bank.