i have been a loyal member for over 35 years, i love the way i have gotten answers to my needs.read more

This branch is above average for this institution. I was pleased with the service here from James…read moreand glad that he did not make me feel like an inconvenience. Still not a fan of some of their policies but I'll go to this branch before any others.

Easiest and most accommodating bank I have worked with in years…read more 5 star customer service. Washington Trust in Spokane, Washington.

They gave me a second chance about 20 years ago when I needed help. The manager and entire staff is…read moreso cool. It's a great experience. And they have the coolest lights of any business on Sullivan road.

The customer service at STCU is above and beyond the other credit unions I have tried. They…read moreunderstand the importance of putting their customers at ease when dealing with money issues.

i've always loved STCU, but I'm really disappointed in this credit union now. They moved their ATMs…read moreto the front of the building. Previously, they had been inside of a lobby that could be accessed during the weekend. In any event, I do not feel secure dealing with cash outside in the open. Plus, it's very difficult to use the ATM now because the screen has glare on it, seemingly at all times of the day. It's just a terrible system.

I am not new to Numerica, but they treat me as though my 10+ years as a customer are totally…read moreunimportant. Had my account locked and when they said that they only had two options for giving me access, I explained that I am a person with a disability and that wasn't possible. They don't care. Tobias was especially callous.

I have had more debts cards remade than I would care to say out loud. My card is constantly getting…read morehacked! I can't leave Numerica because my car loan is thru them! This is literally the worse bank ever!!! Maybe it's time to look into better security Numerica!!

I dread ever having to use this branch. It's always manned by two totally indifferent people who…read moredon't make eye contact with you and keep their hands in their pockets while I am trying to explain what I need. No matter who is working, I get the same lousy treatment. Makes me want to pull every dime I have out of this bank and go to a credit union.

I usually bank at the branch off Appleway and they are great. I happened to by by the branch on…read moreSullivan and needed to make a deposit. I was early before open at 9 so waited until they opened. I was the third person in line. I waited almost 15 mins to get served to DEPOSIT money. I counted 6 employees including the branch manager and only one teller. The branch manager walked past the line that was now 6 deep. He didn't acknowledge us but was more concerned that his coffee cup was full than his customers getting cared for. This branch never again.

I have been a member of Gesa credit union for over 10 years. When I became a member it was named…read moreInspirus Credit union. In the past two years my account has been allowed to be vulnerable to fraud. My online banking was seized on March 18, 2025 through Go2Bank with the assistance of Gesa Credit Union! My online log email and phone was allowed to be changed to 803-232-802, jace68729@gmail.com There was no call from the fruad dept because the Gesa credit union fraud dept only handles debit card fraud transactions! I went in to the Sullivan branch at 509 N Sullivan location two weeks ago for assistance. I the full report was written up with notes and they gave me the email, phone and Go2Bank fraud attempt information. I was told the fraud department would call me to discuss the report I submitted as well. Two weeks no call and another attempt to withdraw from my account yesterday. The branch put another request for the fraud department to call me! GESA CREDIT UNION ALLOWS FRAUD ON MEMBER ACCOUNT AND THE CALL CENTER EMPLOYES PEOPLE WHO COULD BARELY SPEAK ENGLISH WHO DO NOT WANT TO HELP YOU!

Gesa Credit Union is a great place to bank! I would highly recommend you stop in and check it out…read more They offer great products and even better customer service. They are always ready and able to help their members.

If you heard about the little girl that had to get the press involves to get her money from selling…read moreher chicken,you'll love this story , how about a deposit of $30000.00 chase refuses to release after the check has already cleared and they also shut this chase account down. A check was deposited into a friend of payees account as payees had been unemployed for quite some time and of course didn't have funds to get a phone. Check was partial settlement for an accident. After chase refused to release funds the payees and friend went to chase together and chase still refused to release because payees didn't have a phone. They have since cv Closed account and still have $$$!

No matter how many times I call or come into the bank, it's a continuous miscommunication. The…read morestaff, including management says they will fix their problems, yet nothing happens.