I was obligated to visit to head back to work. A bit perturbed my paperwork did not suffice as release to work. It contained all of the necessary information and specified "released to regular work" (or something like that). However, I still had to provide a specific letter which added mikage and time that I was not expecting. The lady suggested I just call my Dr and ask her to send one over. Thing is, they have a 72 hr TAT for those types of requests. So, I had to drive BACK to my Dr quite literally in a different city on the opposite side of the county mid day, not cool. But after returning with said letter, smooth. The staff was super friendly. read more

My daughter came for a follow up workers comp appointment. I have medical power of attorney over here. However, the staff would not allow me to go back with her. That is suspicious. What are they trying to hide? I have never been to a medical facility that doesn't allow the patient to bring someone with them. Banner is one of the worst medical organizations in the city! read more

Appointment at 9:45 it's 10:38 haven't even signed papers this is unprofessional and don't even come here for pre employment

Terrible place and staff. Called many times to confirm if I need an appointment and to clarify address, directions, parking instructions and no one ever picks up. So you'd expect to get there and see the place busy and staff running around. NOPE. Just a bunch of people sitting, laughing, chitchatting, anything but actually doing their jobs or answering people's calls. While there, I even overhear an employee saying out loud that she won't be taking any more calls for the rest of her shift. Shameful. read more

Front desk was wonderful the only reason for the stars. I came to just get a VZV vaccine which should have been a very simple appointment. I worked at an urgent care facility that did occupational health and we never took this long to get someone in the back just for vaccine. There was only 3 of us in waiting room now theres 8. Another star goes to the MA that gave me the shot she was very kind. I'm all about having a good time at work but your patients come first. The faster you get that waiting room empty more time you can have with your coworkers amd enjoy each others time without your patients getting upset. read more