I recently had cataracts removed from both eyes by Dr. Bansagi. Dr. Bansagi is a great eye surgeon…read moreand I now can see so clearly without glasses. I can also see great at night while driving. I wore eye glasses for the past 14 years. Dr. Bansagi answered all my questions before and after my surgery. The surgery was painless and totally successful. I would recommend Dr. Bansagi to anyone who needs cararacts removed. He is the greatest.

Dr. SmIth commented that I had very good insurance at initial appointment. I questioned the Office…read morestaff when presented my bill, but was told that was the way their system dId it. I told her I wanted to stay within insurance benefits but she encouraged me to try the anti-reflective lenses, so I paid $92 cash for thIs and my print out states I owe $0 balance. Office staff called to say they had made an error and my bifocal was toi large, and needed for me to come in and be remeasured. I got a call 2 weeks later that my corrected glasses were ready for pick up. I asked, "how, since I had not been in for remeasurement due to a leg injury." They stated, "we just went ahead and redid them." I received a statement from my insurance THAT I OWED $200! I drove the 100 mile RT to get my glasses and the bifocal area was so small I had to tilt my head up to use the bIfocal. I told them I think the office staff may be scamming elderly. In 60 years i HAVE NEVER HAD SUCH HAPPEN. She stated thet were a new office, but i replied it doesnt excuse INCOMPETANT STAFF. They don't belong to BBB so im alerting potential customers via YELP.

My mother scheduled and paid for a cataract surgery back before the hurricane. She has patiently…read morewaited for rescheduling the appt due to damages to the office. In December she started calling and asking for her money back. Every time she spoke to someone, they would say the check was in mail. Needless to say, it's been two months and we are going to contact the BBB. I might also contact the local news agency as well. My mother is on a fixed income and she needs this surgery. This is a horrible business that cannot refund a customers money upon request. I will continue to rate on every forum I can find until my mother is refunded her money! Horrible!

I had asked for a eye check up and contact fitting. I asked how long it would take and informed 7…read moredays. After I went had my check up and fitting I am told it will be more than 10 days. As I was leaving the country on a job contract this cost me a lot of money lost! Previously this had been a 3 day process at an additional cost. Which was fair. I will never use these clowns again! Previously Mullís was a fine eye care but I'm afraid with Dr. Mullis's passing so has the qualities of his eye care facility.

Terrible with prompting communication, don't return voicemails, and don't give adequate…read moreinformation. I never leave reviews but had to stop and make an exception. Unbelievably let down with this office and the staff.

Absolutely horrible experience. I had my eye appointment before my best friend and her daughter,…read moreyet they received their glasses weeks ago, and mine still aren't ready. SIX WEEKS to get a pair of glasses? Unacceptable. The optical department never answers the phone. I called SIX times, every time voicemail. Every time I go in, I'm told to "wait for a text" or "check again later." How long am I supposed to wait? Apparently forever. Their customer service is nonexistent, communication is terrible, and their sense of urgency is zero. If you value your time, your eyesight, or just basic human decency, do NOT go here. I will be calling every hour until someone finally addresses this. If I get no resolution, I will update this review. Avoid this place. Seriously.

Dr Willingham is great. However they overcharged me on my visit and I have been trying to get a…read morerefund for 5 months. Fix your billing department!

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Physicians & Surgeons

Kristi was very easy to talk with and seemed genuinely concerned about what was happening in my…read morelife.

Went to Kristine Serian for many, many, years, until I move to Georgia. She was my primary care…read moreARNP for over 2 decades and she was always caring and knowledgeable. She made referrals to specialists as needed, it was easy to get into see her and she was always diligent and determined to get to the bottom of the problem.